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Zender Ford
Spruce Grove, AB
722 Reviews
Zender Ford is a locally owned and family operated Ford dealership in the heart of Spruce Grove, AB. Established in 1984 by Ken Zender, it is now being managed by the next generation of Zenders - Shayne Zender, Chad Zender and Codie Richard.
We pride ourselves on the best customer service in the auto industry with local values, everyday low prices and a commission free sales staff. We're here to help you find the perfect vehicle that fits your needs. That's the Zender Advantage.
"I want all the Ford vehicles in the province to have a Zender sticker on them. I want to make sure that every Ford in this area is serviced by us as well. Most importantly, we want to make sure that every driver is completely satisfied and happy with us." - Chad Zender, President of Zender Ford.
Whether you're in the market for a New or Pre-owned vehicle, in need of vehicle repairs or even just a quick oil change - Zender Ford will treat you like family.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 9:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 9:00 AM - 1:00 PM
Sunday Closed
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Showing 722 reviews
September 14, 2019
Only care about profits Do not fall for there gimmicks . I did and it cost me . They overcharged me $1000 on extended warranty . I just traded off the xxx they would not stan Do not fall for there gimmicks . I did and it cost me . They overcharged me $1000 on extended warranty . I just traded off the xxx they would not stand behind or warranty . Diane should not be selling anything. Sad dealership . More
by Rre
Helpful September 12, 2019
Total Awesomeness!!!! My wife and I had a great experience at Zender Ford! Our salesman, Ryan, was super helpful, very knowledgeable and and dealt with us in a no-pressure My wife and I had a great experience at Zender Ford! Our salesman, Ryan, was super helpful, very knowledgeable and and dealt with us in a no-pressure manner. Even the Sales Manager and Financing lady were very genuine and upfront about our deal and we felt we were treated very well. We definitely would recommend Zender Ford to anyone looking to buy a new vehicle. More
by FordFolks
September 11, 2019
The best customer service! I am so excited to be the owner of a new Ford Ranger! Everyone at Zender Ford went over and above to make this deal happen for me! I am super happy I am so excited to be the owner of a new Ford Ranger! Everyone at Zender Ford went over and above to make this deal happen for me! I am super happy with the truck and would highly recommend Zender if you’re looking to get a new Vehicle! Thank you Ron and Jamie for making this happen for me! More
by Jamie
September 11, 2019
2019 Expedition Platinum Max We were thouroughly impressed with the service we received at Zender Ford Spruce Grove! Every member of staff that we dealt with were super friendly, We were thouroughly impressed with the service we received at Zender Ford Spruce Grove! Every member of staff that we dealt with were super friendly, professional and knowledgeable! Jamie is great, and was a sheer delight to do business with 👍 Thanks again Jamie, I love my new wheels!! More
by Gemma & Don
September 10, 2019
Great sales man This is my second vehicle that I have bought at Zender Ford, both times I have had the greatest friendliness experience with my salesmen Ryan Surbey , This is my second vehicle that I have bought at Zender Ford, both times I have had the greatest friendliness experience with my salesmen Ryan Surbey , he made my experience of purchasing my new car easy and stress free, he makes sure you know where all your controls are in your new car and that you know how everything works before you drive away, Friendly service and great staff at zender ford More
by Flower
Employees Worked With
Ryan Surbey
September 09, 2019
Great experience buying a new vehicle Had a great experience buying an F150. Would do it again for sure. We've shopped here before and we're glad we came back. Thanks folks for the positiv Had a great experience buying an F150. Would do it again for sure. We've shopped here before and we're glad we came back. Thanks folks for the positive experience! More
by stevefox0429
Employees Worked With
Lisa Schellenberg, Jamie Brandt
September 07, 2019
Great customer service Diane was helpful in finding the right vehicle we wanted. We very much appreciate her excellent customer service and her prompt responses to our quest Diane was helpful in finding the right vehicle we wanted. We very much appreciate her excellent customer service and her prompt responses to our questions. More
by Luke
September 05, 2019
just an all around pleasant experience from start to finish jamie was nothing but helpful and went above and beyond to make sure my buying experience was perfect. even after the sale he was from start to finish jamie was nothing but helpful and went above and beyond to make sure my buying experience was perfect. even after the sale he was always available to help with any questions or concerns i had with my truck. More
by Drew17
September 04, 2019
Out with the old, in with the new! We traded our 2009 Ford Focus with 438,000 km on it for a new EcoSport. Working with Paula was so much fun! There was no pressure at all and we felt v We traded our 2009 Ford Focus with 438,000 km on it for a new EcoSport. Working with Paula was so much fun! There was no pressure at all and we felt very much at ease. The fellow doing our “Ford Story” video was awesome, made us feel comfortable and at ease. (I can’t remember his name). Sandra in finance was easy to sit down with, and explained everything. Great experience all around! More
by Christine Haugen
September 04, 2019
Zender Ford was a great experience With the fun and friendly knowledgeable staff you can’t go wrong buying a vehicle from them, never pushy and always willing to help you make the best With the fun and friendly knowledgeable staff you can’t go wrong buying a vehicle from them, never pushy and always willing to help you make the best decision for you. More
by DC
Employees Worked With
Lisa Schellenberg, Paula Monahan
