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Wolfe GMC Buick

Edmonton, AB

4.9
2,149 Reviews
Welcome to Wolfe GMC Buick. We are proud to have served the Edmonton and area market with quality General Motors products since 1962. Located on the corner of 184 Street and Stony Plain Road, our modern full service facility is equipped to serve you, whether you need a new vehicle, used vehicle, maintenance, repairs, or parts and accessories for your present vehicle. We are committed to greeting you with a smile each time we meet you, as we truly appreciate every customer who contacts us. Our staff are well-trained and have the resources to satisfy each of your particular needs – choosing a new or used vehicle with specific options, arranging different finance or purchase options, scheduling maintenance or repair of your vehicle, or locating that special part or accessory. Our goal is to ensure that every customer we serve is completely satisfied with the experience - and will tell their friends and relatives about us. We hope to see you soon!
Contact Dealership

18325 Stony Plain Rd NW

Edmonton, AB

T5S 1C6

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Showing 2,149 reviews

March 08, 2022

Sheri-ann Herman and Don Fricker are both top noth individuals, always a great pleasure to deal with both of them in service. More

by Mjenkins
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Fricker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sheri-Ann Dukart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 08, 2022 -

Wolfe GMC Buick responded

Thanks for the 5-star review. Both Sheri-Ann and Don treat all customers with a heart of gold, and will deliver top notch customer service. Our team is pleased that you were no exception and received the service you deserve. We look forward to seeing you again.

March 07, 2022

I bought my truck here I January, whilst driving home back to lethbridge the truck started to smell rancid like wet sweaty dog. I contacted the dealership and told them, the sales guy Andris said I know More

by Mollyandwilma.welsh8
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Nithin Thomas
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andries Griede
Mar 08, 2022 -

Wolfe GMC Buick responded

As a resolution, we have offered to buy back the vehicle and refund your money. After declining the offer, we agreed upon a service of your choice to have the carpet taken out professionally and reinstall new carpet at our expense. Haven chosen the later option, we apologize for the dissatisfaction this has caused.

Mar 08, 2022 -

Mollyandwilma.welsh8 responded

I took the vehicle where you told me to. What im saying is the whole back of the truck is full of old stinking milk which is still there, ask Andries or Megan to show you the pictures i sent to them. What i am saying is the truck should have never been sold like this. Replacing the carpets hasn't fixed the problem as the truck is still full of this milk!!!

March 07, 2022

Sherri & Rob are Amazing! Anytime I need service on our trucks. They always do their best to book me in right away! Alway friendly and super knowledgeable! Highly recomme More

by F150 guy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sheri-Ann Dukart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rob
Mar 08, 2022 -

Wolfe GMC Buick responded

Thank you for the 5-star review. Sheri-Ann and Rob are amazing at taking the time to listen to the customer and explain what work has been done. They definitely strive to offer the best in customer service. We look forward to servicing you again.

March 07, 2022

They got me in on short notice as usual and out of a bind. Thanks Sherri-Anne and your team!! More

by ChrisB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sheri-Ann Dukart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2022 -

Wolfe GMC Buick responded

Thanks for the review, Chris. We are so pleased that Sheri-Ann and the rest of the team were able to help you out, all while exceeding your expectations. Enjoy your day!

March 07, 2022

Always a breeze dealing with Sherri-Ann when taking my terrain in for service. She is very good at explaining things that don’t make sense to me. She is fabulous at her job. More

by Marianne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sheri-Ann Dukart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2022 -

Wolfe GMC Buick responded

Thank you for taking the time to leave us a review, Marianne. Sherri-Ann is amazing at taking the time and thoroughly explaining the servicing on our customer's vehicles. She definitely has the customer's best interest in mind. We look forward to seeing you again.

March 06, 2022

We were extremely happy with Dan's customer service. He was very patient and helpful with our purchase of our new 2022 GMC Canyon. Never pushy like some salespeople ha ha. He called a few days later More

by dtymko
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Bass
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2022 -

Wolfe GMC Buick responded

Thanks for the great review. Dan is genuine at creating a connection with his customers and ensuring they are well taken care of. We are happy to hear that your experience was top notch. Enjoy your new Canyon!

March 04, 2022

Thanks Kalvil on helping me out on the purchase of my brand new AT4. You were really helpful and always willing to answer any questions or help me out.. Big shout out to Megan in finance as well. Tha More

by Ben10
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Megan Drier, Kalvin Gunn
Mar 04, 2022 -

Wolfe GMC Buick responded

Thank you so much for the 5-star review. The Wolfe GMC Buick team genuinely cares for our customers and do what we can to make the experience the best possible. Kalvin and Megan are no exception - they definitely put the needs of their customers first. Enjoy your new AT4!

March 04, 2022

Need to take some lesson on customer service from Their sister company Wolfe Cadillac Service was ok BUT lots of room to Improve More

by Nlurquhart
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sheri-Ann Dukart
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2022 -

Wolfe GMC Buick responded

Good morning. We have received your review and feedback. We apologize that you felt you hadn’t received a 5 star experience visiting our store, as you did with Wolfe Cadillac. Please reach out to our service manager at gmservice@wolfeautomotive.com or by calling 780-486-3334 and let us know more about your visit so we can improve and learn from this experience.

March 03, 2022

Dealing with Brett as a manager was a great experience. He took the time to listen to my concerns and hear me out, and was eager to find solutions that ensured I left the dealership happy. He was friendly, More

by paula.derbyshire
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brett Meaden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2022 -

Wolfe GMC Buick responded

Thank you for the 5-star review, Paula. Brett, along with the rest of the Wolfe GMC Buick team, values our customers and does whatever possible to ensure their experience is top notch. We are delighted that Brett was able to find you the solution you wanted and made sure you left happy. Enjoy the new vehicle!

March 03, 2022

We were absolutely pleased by the professionalism and thoughtfulness of Dan and Wolfe GMC Buick! Every interaction was of excellent quality service! Quyanainni (Thank you) for giving us a great experien More

by herb.nakimayak
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Bass
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2022 -

Wolfe GMC Buick responded

Thanks for the genuine review, Herb. Dan is definitely one of a kind and is a natural at making everyone feel comfortable and appreciated. We are so pleased our team gave you the experience you deserve. Enjoy the new wheels!

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