Back

Wolfe GMC Buick - Edmonton

Edmonton, AB

4.8
2,373 Reviews
Welcome to Wolfe GMC Buick. We are proud to have served the Edmonton and area market with quality General Motors products since 1962. Located on the corner of 184 Street and Stony Plain Road, our modern full service facility is equipped to serve you, whether you need a new vehicle, used vehicle, maintenance, repairs, or parts and accessories for your present vehicle. We are committed to greeting you with a smile each time we meet you, as we truly appreciate every customer who contacts us. Our staff are well-trained and have the resources to satisfy each of your particular needs – choosing a new or used vehicle with specific options, arranging different finance or purchase options, scheduling maintenance or repair of your vehicle, or locating that special part or accessory. Our goal is to ensure that every customer we serve is completely satisfied with the experience - and will tell their friends and relatives about us. We hope to see you soon!
Contact Dealership

18325 Stony Plain Rd NW

Edmonton, AB

T5S 1C6

Directions

By Type

Showing 2,373 reviews

July 15, 2021

Great to deal with , easy and fast. They Went above and beyond to make sure we were %100 happy with what we were purchasing. Would recommend them to anyone ! More

by Brandon and Shelayne
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Quentin Siffledeen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Travis Mourits
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Megan Drier
Jul 16, 2021 -

Wolfe GMC Buick - Edmonton responded

Congratulations on your new vehicle! We are so happy we could provide an exceptional experience and get you exactly what you were looking for. Thank you for your review and recommendation.

July 14, 2021

Drove a hour for a free oil change and was told they were expired. Was then told I had a recall that includes an oil change, but took three hours. Was then told they didn’t have the parts but were still go More

by Kyle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Not listed.
Jul 19, 2021 -

Wolfe GMC Buick - Edmonton responded

Dear Kyle, We want to start by saying thank you. We realize you had a less than stellar experience with us this past week, however, we appreciate you making the drive to visit us for your oil change. Unfortunately, the GM provided oil changes come with kilometre and year restrictions for how long they are valid. Additionally, parts for recalls are at a premium right now and without prior notice, we can not guarantee part availability. We did offer you the opportunity to join our Free Oil Change For Life program, which would have made your oil change free, however, you declined the service. If you change your mind, we would like the opportunity to earn your business if you wouldn’t mind giving us a call at 780-486-3333.

Jul 19, 2021 -

Kyle responded

I was unaware of the gm provided oil changes. Instead the Wolf auto group oil change was pushed, with no mention of the 4 oil changes from gm. Western gmc called me the day before my appointment to remind me of the date and time. Again with no mention of a recall or expired oil changes. Also before I agreed to the recall I asked if the replacement parts were available and I was assured they were. Western gmc was going to continue to do they oil change and charge me, and told be the recall and oil change would be done the following week when parts came in.

July 10, 2021

Nothing but great things to say about my recent truck buying experience at Western GMC Buick. The entire process was effortless, yet informative, and without any pressure. The team was very accommodating More

by Craig
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Megan Drier, Tyler Thain
Jul 12, 2021 -

Wolfe GMC Buick - Edmonton responded

Congratulations on your new vehicle! We are so happy Tyler and the team could help you find the right vehicle at the right price while also providing a pressure-free and accommodating experience. Happy driving.

July 08, 2021

The service extended is excellent! Dan and Curtis went above and beyond to help us! Extremely satisfied with such courteous, efficient and knowledgeable personnel! Recommend anyone to visit this dealers More

by geemah
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Bass
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Curtis Jensen
Jul 12, 2021 -

Wolfe GMC Buick - Edmonton responded

Congratulations on your new vehicle! We are so happy Dan and Curtis could help you find exactly what you were looking for and provide an accommodating and courteous experience.

July 07, 2021

Great experience dealing with Don,he went above and beyond getting me into my new truck.He kept me informed on the status and updates of delivery.All around perfect service. More

by bobbylundrigan33
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brett Meaden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Quentin Siffledeen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Don Cammidge
Jul 07, 2021 -

Wolfe GMC Buick - Edmonton responded

Congratulations on your new Truck! We are so happy Don could help you get into the truck you were looking for.

July 06, 2021

Had a pleasant experience in dealing with everyone at Western GMC. I wasn't forced or over sold on items I didn't want. Thank you. I really enjoy my Canyon. More

by Michelle23274
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Megan Drier, Colin Schellenberg, Tyler Thain
Jul 07, 2021 -

Wolfe GMC Buick - Edmonton responded

Congratulations on your Canyon! We are so happy we could help you find exactly what you were looking for.

July 04, 2021

All the people I met at the dealership where very friendly and helpful. My sales person Tyler took the time and explained all the features of my new vehicle to me. Great Dealership! More

by Rob Serfas
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Quentin Siffledeen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Megan Drier, Tyler Thain
Jul 05, 2021 -

Wolfe GMC Buick - Edmonton responded

Thank you for the great review! We are so happy Tyler could help you find the right vehicle and help explain the new features.

July 04, 2021

Rene and Steve at Western always do a great job getting our truck in and out in a timely manner. We have never had to wait around. They are always on time and keep us informed. Thanks Rene and Steve! More

by Scotty
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Hillerud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Renee Neudorf
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2021 -

Wolfe GMC Buick - Edmonton responded

Thank you for the wonderful review! We are so happy we can provide an efficient and informative experience.

July 02, 2021

I brought my car in with multiple problems, which appeared to be wiring or sensor issues (horn alarm went off continuously until fuse was pulled, random starting without key in park position, front s More

by mars
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Renee Neudorf
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 19, 2021 -

Wolfe GMC Buick - Edmonton responded

Dear Mars, We would first and foremost like to apologize. We received a message in our service department the other day that did not provide a callback number. Based on your review, we imagine that was you. We were not able to retrieve a number and call you back. We completely understand your frustration with having a vehicle that not only isn’t playing music properly but appears to be having a couple of other large issues all at once. In situations where there is more than one issue, or even one issue that is complex, it sometimes takes some additional diagnostics as well as systemically working through the possible causes and remedies. We would be more than happy to explain the work that was done on your vehicle as well as the next steps we can take to get your vehicle back to normal. You can reach us at 780-486-3334, Don Fricker, Service Manager

July 02, 2021

Great service and follow up on all items of the new vehicle purchase. Easy to deal with and not overbearing and provided plenty of options for consideration. More

by laochem
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brett Meaden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Megan Drier, Don Cammidge
Jul 05, 2021 -

Wolfe GMC Buick - Edmonton responded

Thank you for the wonderful review, and congratulations on your new vehicle! We are so happy we could help you find the right vehicle.

...
88
...