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Wheaton Honda

Edmonton , AB

4.4
468 Reviews
There are a number of Honda dealers in Edmonton, but not all are created equal. Since 1976 Wheaton Honda, formerly Millwoods Honda, has proven itself as the best Honda dealership in Edmonton for unparalleled customer service and new vehicle sales. Our formula for success is simple: we put our customers first. We find that our quality Honda vehicles virtually sell themselves, which gives us the time to answer all of your questions and take care of your individual needs. We have the best selection of new Honda trucks, SUVs and cars in Edmonton. If you're looking for trucks in Alberta, consider the award-winning Honda Ridgeline with its market-first VTM 4WD system that automatically adjusts to road conditions. We also carry new Honda SUVs like the versatile Honda CRV and Honda Pilot, and you can always count on finding a wide selection of sporty and efficient Honda Civics and luxurious Honda Accords on the lot. Honda vehicles have always set themselves apart as the most reliable vehicles on the road, and our expert sales team will be sure to help you find the best new Honda for your needs and your budget.
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9688 34 Ave NW

Edmonton , AB

T6E 6S9

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Showing 468 reviews

December 18, 2015

Wheaton Honda was by far the best dealership we visited We were looking for a new SUV and had narrowed it down to Honda and Hyundai. Wheaton Honda was suggested to me by a co-worker (after a poor experi More

by Goldenboy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Brian Golamco
December 02, 2015

Incompetent, rude staff Do not use this dealership. The staff are rude and do not care about customer satisfaction. We negotiated extra oil changes in our deal for our new ca More

by Maggiemae
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Tony Nielsen
Dec 07, 2015 -

Maggiemae responded

I understand that mistakes happen, however this was the third time that my husband had brought up the oil changes to your staff with nothing done to rectify the situation. They definitely had his name because he was making an appointment to have a recall done.

Dec 15, 2015 -

Wheaton Honda responded

Hi Maggie Mae, I have spoken with both my General Sales Manager, as well as Tony, regarding the coupons that were not provided during your vehicle delivery (which occurred more than a year ago). They let me know that they did receive a call from a male customer asking about free oil changes in a deal, and that when it was confirmed that the customer did not have the coupons that would have been included in the deal jacket, he was asked to bring the bill of sale down to the dealership so that we could provide the oil changes as promised. As he did not provide us with his name over the phone for us to pull the deal, we were left at a bit of a standstill, since we cannot look up a customer on the spot without a name or VIN number. You have mentioned in a private message that we had his contact information since he had made an appointment for a recall, but the two items are not related, and I sincerely wish this had been brought to the attention of our sales managers or myself sooner so that we could rectify the issue prior to the past few weeks. Since that call, your husband did come into the store later that week with his bill of sale, and we provided the oil change coupon as we said we would over the phone. We are sorry that you did not have the experience that you'd been promised initially, and we have done what we can to resolve the situation. At this point, I am hoping to find out what you believe our next steps should be so that we can move forward from the situation. You can reach me at 780-463-7888, or by e-mail at t.clark@wheatonhonda.com. Ted Clark, General Manager

November 28, 2015

Awesome team, Even brought in the vehicle I wanted My wife was looking at switching up her Honda Pilot and I was dealing with another dealership looking to get a new Subaru Impreza. Vu Dao their new ca More

by minion.fire
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vu Dao, Brian Golamco, Brandon Fillatre, Shannon Clark
November 17, 2015

Truthful Called to check on the availability of an HRW awd, was told by another dealer there were none available. Devin told me they could possibly find one f More

by crvfan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Devin Biro, Emil Uniat
November 13, 2015

The Best HONDA Dealer in Edmonton I picked up my 2012 Honda Pilot last night. I really appreciate the outstanding straight forward, hassle-free, honest, and courteous service that you More

by Gene13970
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Emil Uniat, Brian Golamco, Aaron Stachiw, Wayne Cuillerier
November 10, 2015

Exceeded my expectations I purchased 2016 Accord about two weeks ago. Devin was my salesman, he approached me outside in the rain while I was viewing the car. He was friendly More

by Abrahim M.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Devin Biro, Shannon Clark
November 10, 2015

Extremly pleased! I recently purchased a 2015 Honda Civic, I was nervous at first because this was my very first time purchasing a brand new vehicle. I was amazed at ho More

by TCormier
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Brian Golamco
November 08, 2015

Sales team was great! I really enjoyed the service at Wheaton Honda especially compared to other Honda dealerships we visited in the west end. There was no pressure during More

by Happyhondaguy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Emil Uniat, Brian Golamco, Aaron Stachiw, Ginny Bhinder
October 22, 2015

Racist Representative We went to honda wheaton early today to check if what rims/mags they have available in store. We were assisted by a man (which I forgot to get his nam More

by HondaCarUser
Friendliness
Recommend Dealer
No
Employees Worked With
Eric Malkewich, Tim Noonan
Nov 05, 2015 -

Wheaton Honda responded

Thank you for your review - I also sent this message privately on October 23, 2015. I am concerned that you had a negative experience at our parts department and that you feel it may have been racially motivated. I have spoken with the employee that would have assisted you, and he is both surprised and apologetic that this was the impression he gave to you, as it was not at all his intention to not answer your question directly. I believe there may have been a miscommunication where he simply rushed to answer what he thought was the question without fully listening to what was asked of him, but as I did not witness the interaction, I cannot fully speak to the specifics. Wheaton Honda has always welcomed people of all races, religions and walks of life, including our Service Manager Hock Oon Yeap, who has been employed with us for more than 35 years. I'm glad to hear that you have always been happy with the service you have received at Wheaton Honda previously, and sincerely hope our relationship continues. If you would like to speak with me about this matter further, please contact me directly at t.clark@wheatonhonda.com. Ted Clark, General Manager

October 22, 2015

Top quality Sales person and Support Team Just purchased a new Honda CRV 2015 EX-L, Brandon helped us find and tailor the best deal for our budgeted amount and additional positive support was More

by azim1111
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carlos provided delivery support, Warren Cairns, James Eveneshen, Brandon Fillatre
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