Turpin Kia

Pleasant and very fast customer service. Dropped my car off thinking it would be a few days, but actually got my car all fixed up and ready to pick up the next day. The price was satisfac Dropped my car off thinking it would be a few days, but actually got my car all fixed up and ready to pick up the next day. The price was satisfactory too. More

Amazing service team! They always go above and beyond for their clients. We have been using them for over 9 years. They always go above and beyond for their clients. We have been using them for over 9 years. More

Vehicle is exactly what I wanted. Enjoyed the no pressure sales experience until I got to the finance manager. Enjoyed the no pressure sales experience until I got to the finance manager. More

Great service. These folks take excellent care of their customers. I would highly recommend them. These folks take excellent care of their customers. I would highly recommend them. More

We recently purchased a brand new Kia Soltos from this dealership. All staff were very professional and no pressure put on you. We are looking forward to continue going there for our future maintenance on dealership. All staff were very professional and no pressure put on you. We are looking forward to continue going there for our future maintenance on our new vehicle. Highly recommend if your looking to purchase a vehicle. More

A seamless stress free used vehicle purchase from the team at Turpin kia, From sales to service booking my first maintenence. Great job they knew exactly what I was looking for and met me at my required team at Turpin kia, From sales to service booking my first maintenence. Great job they knew exactly what I was looking for and met me at my required price point.Worth the drive to carleton place !. More

We loved the small family oriented atmosphere the made us feel completely comfortable and welcome. The staff are amazing from Andrea our super cool sales person to Justin the fantastic financial services guy feel completely comfortable and welcome. The staff are amazing from Andrea our super cool sales person to Justin the fantastic financial services guy! We were treated amazingly the Tha start to the day we picked up our new Kia Seltos! Vicki was the young lady that went through our vehicle on delivery day she was super knowledgeable and great person. Keep up the good work guys we will spread the work about you to others letting them know you next kia is at turpin kia! More

Fast friendly, my appointment was on time and finished much sooner than I had expected service was exceptional, waiting area was very nice as well. much sooner than I had expected service was exceptional, waiting area was very nice as well. More

Good service - timely- local- solved my problems- yadda yadda yadaa yaddA yadda tadda yadda yadda yadda yadaa yaddA yadda tadda yadda yadda More

I recently purchased a Kia Sportage PHEV from Turpin Kia and, while my ownership experience unfortunately began with some unexpected early issues, I want to give credit where it is absolutely due. Shortl and, while my ownership experience unfortunately began with some unexpected early issues, I want to give credit where it is absolutely due. Shortly after taking delivery, the vehicle experienced charging and hybrid-system related concerns that were understandably frustrating and concerning for a brand-new vehicle. No one wants to deal with warning messages, diagnostics, parts replacement, or uncertainty immediately after purchasing a new car. At the time, I was disappointed and worried about what the situation might mean for the vehicle. That said, the way Turpin Kia handled the issue made all the difference. Fern Turpin personally took ownership of the situation and made it clear that he cared about getting things resolved properly. He did not dismiss my concerns, minimize the issue, or make me feel like I was being difficult. Instead, he listened, stayed involved, and did everything within his power to make things right. The required repair was completed, and several weeks later, the vehicle has been performing well with no return of the original issue. While the early experience was certainly not ideal, I believe the true measure of a dealership is not whether every vehicle leaves the lot perfectly — it is how they respond when something goes wrong. In this case, Fern and the team at Turpin Kia responded with professionalism, accountability, and genuine concern for the customer. Fern clearly demonstrated that he cares about his clients and about the reputation of his dealership. That matters. Despite the initial frustration, I would absolutely recommend Turpin Kia. The sales and service experience after the issue arose showed me that this is a dealership willing to stand behind its customers and work hard to make things right. Thank you to Fern Turpin and the Turpin Kia team for taking the situation seriously and for restoring my confidence. More