ToyotaTown - Service Centre

Jason is great everything was smooth called me to update me every couple hours about my vehicle process from dropping my car off to picking up was great!! me every couple hours about my vehicle process from dropping my car off to picking up was great!! More

Great service and caring staff. The work was done correctly and under warranty which was a bonus The work was done correctly and under warranty which was a bonus More

The service i received was a fuel pump recall on my Sienna, The service rep Enna was very friendly and helpful. She even took a change when i thought about the cabin filter while waiting for my service Sienna, The service rep Enna was very friendly and helpful. She even took a change when i thought about the cabin filter while waiting for my service to be completed. The dealership however seems to have taken a step back. The hospitality centre has been shut down and there are no Toyotas on display in the showroom. The showroom has a bunch of tires and a Corvette is the only vehicle displayed. A suggestion would be to supply charging cables at the courtesy desks to allow customers to recharge while they are awaiting their service to be completed. More

Had my 2014 Toyota Highlander in for new brakes. Shortly after having the work done a noise developed in the rear passenger brakes. I contacted my service advisor MJ Rizkallla and he booked me in th Shortly after having the work done a noise developed in the rear passenger brakes. I contacted my service advisor MJ Rizkallla and he booked me in the followinjg day to coorect the problem. Apparently there was a defect in the new drum that was installed. A new drum was installed under warranty and that corrected the problem. No more noise and everything working fine. MJ looked after the problem quickly and efficiently. He kept me informed of what the problem was and corrected it to my satisfaction. 5 Stars for MJ and Toyotatown.....Robert Ross - London, Ontario. More

The service at Toyotatown is always first rate. They are on time, courteous and professional. They are on time, courteous and professional. More

Toyota Town has always been my first and last preference! Excellent service in Buying, Servicing and Customer Service. Especially want to Thank Sr. Service Advisor Jason DeFelice who has always been remarkab Excellent service in Buying, Servicing and Customer Service. Especially want to Thank Sr. Service Advisor Jason DeFelice who has always been remarkable in keeping me posted about my service update and always educating me about my car services and parts. I also would like to thank Patty at services help desk who is very friendly and trying to see what best she can do to get you in for service according to my availability. More

Had a great experience with the service advisor Dennis Dabous he went out of his way to satisfy all my question, and the Rav4 2021 and I where on our way in a sort time. Thanks regards Al Dabous he went out of his way to satisfy all my question, and the Rav4 2021 and I where on our way in a sort time. Thanks regards Al More

Very pleased with diagnostic visit. Professional, friendly and attentive service and addressed all of our concerns. We have owned four Toyota vehicles in the past 23 years. This revi Professional, friendly and attentive service and addressed all of our concerns. We have owned four Toyota vehicles in the past 23 years. This review retracts the negative review previous posted. More

Jason is a great manager with perfect custumer relations skills. I forgot my wallet in my car and Jason made sure that I got it back intact, within 1hr since I left Toyota Town. I can't thank him enough! My skills. I forgot my wallet in my car and Jason made sure that I got it back intact, within 1hr since I left Toyota Town. I can't thank him enough! My car was in spotless condition after service. More