ToyotaTown - Service Centre

Enna was very pleasant to talk with and she showed great interest in helping me when I arrived this morning. She was knowledgeable with the problems I was facing and discussed my options with me to help me interest in helping me when I arrived this morning. She was knowledgeable with the problems I was facing and discussed my options with me to help me decide which items were priority and which items could be left for a later date. Thank you Enna! More

Todd Servant is always super helpful when your need help with a vehicle service and goes above and beyond expectations. I appreciate his professional and caring nature and willingness to go above and beyon with a vehicle service and goes above and beyond expectations. I appreciate his professional and caring nature and willingness to go above and beyond to help when experiencing challenges with a vehicle. Thanks for being a trusted Service Department member that will help you navigate the repair and maintenance of our vehicles Todd! More

I own a 2020 RAV4 Limited Hybrid and this is the third time that I had problems with the hybrid system. It has been getting progressively worse and last Monday after driving 4 hours to London, was the wor time that I had problems with the hybrid system. It has been getting progressively worse and last Monday after driving 4 hours to London, was the worst case which I found very stressful. I was able to drive the car to Toyota Town to have it checked out. I did experience a great customer service with Nathalie El Asmar and Enna Pinacho the Service Advisor. Both, Enna and Nathalie were friendly, helpful, knowledgeable and efficient. They quickly recognized the problem and got the right people involved to resolve the situation. I appreciated their dedication to their work and professionalism in quickly understanding and resolving all outstanding concerns that I had. Thank you very much and your 5 Star service renewed my faith in Toyota. As a bonus Toyota washed the car for me and checked out a few additional things even though I did not buy the car in London. More

Jason went over and above my expectations when it came to servicing my Toyota Highlander, I appreciate his honesty when it comes to servicing my vehicle. He is part of what makes Toyota great! servicing my Toyota Highlander, I appreciate his honesty when it comes to servicing my vehicle. He is part of what makes Toyota great! More

I’ve been a ToyotaTown customer for over 35 years and have found them to generally be courteous, knowledgeable, and thorough. Their operation is efficient and service staff are skilled. i am always treat have found them to generally be courteous, knowledgeable, and thorough. Their operation is efficient and service staff are skilled. i am always treated as a valued customer. More

Enna acted professionally and made sure that the service is done in a timely manner by keeping me updated about the progress while I was waiting. is done in a timely manner by keeping me updated about the progress while I was waiting. More

My experience at Toyota was a very good one. From the time I was greeted by Andrew, and then my time with La Toya, even to the free coffee voucher and Chelseys friendliness regarding the coffee From the time I was greeted by Andrew, and then my time with La Toya, even to the free coffee voucher and Chelseys friendliness regarding the coffee machine, I couldn't have been treated any better. Everyone was extremely welcoming and helpful!! Rich drove me home, and Tom brought me back once the service was complete. Both were very respectful and friendly. All in all, I'm grateful that each one went above and beyond!!! Thank you ever so much!! More

I found the service very professional and helpful. The service Adviser was very attentive and made sure I was comfortable. The service Adviser was very attentive and made sure I was comfortable. More

Good customer service. They did not upsell me. Easy to make an appointment online. Would recommend. They did not upsell me. Easy to make an appointment online. Would recommend. More

Enna was very knowledgeable and professional, great customer service right to the point. See you again customer service right to the point. See you again More