ToyotaTown - Service Centre

Exceptional service I arrived in London from out of town and discovered I had an issue with my car. I went to this dealership and was pleasantly surprised by the employee I arrived in London from out of town and discovered I had an issue with my car. I went to this dealership and was pleasantly surprised by the employees. Jenn Kolyn (service advisor) was very prompt in addressing the problem and having it resolved with the assistance of Marcus. Jenn was friendly, professional, and very knowledgeable. I was thrilled to be driving away feeling re-assured that the vehicle was now fine to drive and to have such a positive experience. I would certainly recommend this dealership! More

Robert Dako service advisor I am very fussy when it comes to having my cars serviced. I always go to Rob Dako as he is very honest, knowledgeable and does not prescribe service w I am very fussy when it comes to having my cars serviced. I always go to Rob Dako as he is very honest, knowledgeable and does not prescribe service work that is not absolutely required. Rob truly represents the interests of the customer and I know I can trust him to have the vehicle properly serviced. I have been a customer of Rob for 8 years and have been extremely satisfied. More

No Appointment Necessary We had just returned from Toronto and noticed a scraping noise on the underside of our car. Many thanks to Firis Sharif for having our car serviced w We had just returned from Toronto and noticed a scraping noise on the underside of our car. Many thanks to Firis Sharif for having our car serviced without an appointment! More

Great service I came in for an oil change with no appointment and Firis was able to get my car done quick.Thank you Firis for helping me. I came in for an oil change with no appointment and Firis was able to get my car done quick.Thank you Firis for helping me. More

Called in for a recall my service advisor Firis Sharif handled a misunderstanding in the most courteous and professional manner. I bought my first Toyota Prius from here my service advisor Firis Sharif handled a misunderstanding in the most courteous and professional manner. I bought my first Toyota Prius from here and have had nothing but the best service from everyone. Don't hesitate to both buy here as well as take your vehicle in for service. Thanks Firis Sharif for making a difference! More

Exceptional Service! I am the proud owner of a Scion TC that I purchased and always have serviced at Toyota-Town. I wouldn't take my car anywhere else. The staff are so fr I am the proud owner of a Scion TC that I purchased and always have serviced at Toyota-Town. I wouldn't take my car anywhere else. The staff are so friendly and welcoming. They are always done the work in a timely manner. My Service Adviser is Todd Servant. He makes the experience effortless and enjoyable. I can not say enough good things about him. If I leave a voicemail message Todd always gets back to me quickly. If my car needs work that I was not expecting he gives me a detailed explanation of what is required and why. Todd goes above and beyond to ensure I am always satisfied. The service bay at Toyota-Town is remarkably clean. I know my car will always be running smoothly so long as I am servicing it here. More

Always the best service Firis is always very helpful and knowledgeable. I don't like seeing anyone else for getting my car problems dealt with. Keep up the great work Firis! Firis is always very helpful and knowledgeable. I don't like seeing anyone else for getting my car problems dealt with. Keep up the great work Firis! More

Excellent customer service I needed a safety check on a vehicle that I was gifting to my daughter. We made an appointment for Saturday morning, but then we realized we would als I needed a safety check on a vehicle that I was gifting to my daughter. We made an appointment for Saturday morning, but then we realized we would also need an emissions test. the service Advisor was very accommodating and was able to do the emissions test also, that very morning. We were so thankful that it was done in a timely fashion that we could then get to the Service Ontario office to complete the transfer of the vehicle. My daughter lives in another city so if we could not accomplish this all in one morning she would have had to come back in another few weeks. The service advisor was Firis Sharif and he couldn't have been nicer or more understanding. Kathryn Motolko More

replacement of a taillight i was told by a stranger in a parking lot that one of my taillights was out. I called my husband who called Rob Dako to see if he could replace the li i was told by a stranger in a parking lot that one of my taillights was out. I called my husband who called Rob Dako to see if he could replace the light in the short time frame I had available. My husband called me back and told me Rob could help me if I went right away to the dealership. I did and Rob was waiting for me. My car was taken care of within my time frame. Excellent service. Pleasant people. More