ToyotaTown - Service Centre
London, ON
3,031 Reviews of ToyotaTown - Service Centre
No surprises A smooth process and the communication was clear and concise. The advisor was polite and gave me all the options to choose from without any surprises A smooth process and the communication was clear and concise. The advisor was polite and gave me all the options to choose from without any surprises. More
Thorough Care Purpose of visit was booked routine maintenance of my Toyota Yaris at around 40000km. There was a reasonably short delay in processing my vehicle on Purpose of visit was booked routine maintenance of my Toyota Yaris at around 40000km. There was a reasonably short delay in processing my vehicle on presentation. The details of my problems were electronically noted from prior communications which were confirmed with me verbally. A precise time (noon/2hrs) and price ($317) was quoted and I waited for my vehicle. During inspection, other problems were noted and explained to me with costs by a second service rep. I authorized the additional repairs and a vague time "after lunch" was mentioned by the second rep. The highlights of the job were provided by the first service rep and reinforced by a third rep when processing payment. One job I expected to pay for was *free*. The whole thing took about half-an-hour longer than I expected but I am not a mechanic. A quote for tires was provided without undue sales pressure which I will do in the near future. The final time and price was 3.5 hours and $487. Considering the amount of work, it was an *excellent deal*. The people were outstanding. Small tweaks could be made to improve the customer experience. Bottom line: excellent care for both me and my car. More
Great Service From Chelsea to Jason and everyone in service. The experience is always great. I would highly recommend them to anyone. Overall extremely happy with From Chelsea to Jason and everyone in service. The experience is always great. I would highly recommend them to anyone. Overall extremely happy with the service. More
Schedule Maintenaince Staff and service was exactly what I requested on our RAV4. The only suggestion I would like to make is to ensure light settings are returned to auto Staff and service was exactly what I requested on our RAV4. The only suggestion I would like to make is to ensure light settings are returned to auto after they are tested to avoid vehicle lights are on at night. More
Comfort and ease Getting service work is easy and comfortable. I trust giving my vehicle over to the skilled people at Toyota town. Kevin helped us when we came in for Getting service work is easy and comfortable. I trust giving my vehicle over to the skilled people at Toyota town. Kevin helped us when we came in for a quote. Very friendly and trustworthy. More
Service of RAV4 Helpful staff, explained service details and extras, answered all my questions. Was greeted right away and service advisor was there within minutes to Helpful staff, explained service details and extras, answered all my questions. Was greeted right away and service advisor was there within minutes to review the details. More
Service advisor Peter Engelmanas has been exceptional in our dealings with your dealership.His attention to our concerns and issues are greatly appreciated.A very hel Peter Engelmanas has been exceptional in our dealings with your dealership.His attention to our concerns and issues are greatly appreciated.A very helpful and knowledgeable individual.He is a credit to your dealership. More
Firis sharif was very nice and professional person I liked his service and customer service and I would recommend all my friends to this dealership and I’m still g was very nice and professional person I liked his service and customer service and I would recommend all my friends to this dealership and I’m still gonna continue with your service More
Quick, Direct, and helpful Quick service with honest answers to your questions. Remember you as a regular and help you out with whatever they can. Very fair with all clients, no Quick service with honest answers to your questions. Remember you as a regular and help you out with whatever they can. Very fair with all clients, no extra favours. More
Excellent will defiantly be back Excellent fast checking very friendly staff. Large lounge area for sitting while you wait. Will only Have my Toyota truck serviced here. Great locat Excellent fast checking very friendly staff. Large lounge area for sitting while you wait. Will only Have my Toyota truck serviced here. Great location from my home More