ToyotaTown - Service Centre

A good time Nice friendly staff, quick service. Always have this experience at Toyota Town. Would highly recommend this dealership to any of my friends or family Nice friendly staff, quick service. Always have this experience at Toyota Town. Would highly recommend this dealership to any of my friends or family anytime. More

"Superior service" Firis Sharif was very professional, with excellent customer service and great communication skills. The whole process was smooth and on time. He was Firis Sharif was very professional, with excellent customer service and great communication skills. The whole process was smooth and on time. He was very clear, polite and punctual. He goes an extra mile to provide customers with a superior service. I encourage your management to continue to find staff with these qualities to set an example of the superiority of Toyota Town’s services and Toyota In general. More

Super Friendly Service Helena Vrabec was very welcoming and thorough throughout my time at Toyotatown. She gladly double checked on questions that I asked and made sure that Helena Vrabec was very welcoming and thorough throughout my time at Toyotatown. She gladly double checked on questions that I asked and made sure that what was completed was necessary and timely. More

Jason D rocks I would like to say that Jason is a shining star in this dealership. He is one of two of my goto guys in this dealership. He is efficient, focused, an I would like to say that Jason is a shining star in this dealership. He is one of two of my goto guys in this dealership. He is efficient, focused, and customer serviced. Not only that he backs up all his recommendations for additional service with facts. He doesn’t recommend unnecessary work just because the service schedule says too. Its NOT a one size fits all mentality, we all drive differently, so service is customized to ones needs. Its a trait I truly appreciate as it shows integrity, honestly, and quite frankly saves me money. If it wasnt for him I probably wouldnt own a vehicle and just would take the bus! Well I exaggerate that last point, however I believe you get what I’m saying . Thank you Jason, I appreciate all that you do! More

excellent service I felt that the dealership addressed my issues immediately and did not overcharge for the service. The advisor explained everything to me. Car was rea I felt that the dealership addressed my issues immediately and did not overcharge for the service. The advisor explained everything to me. Car was ready when promised. More

Great Service Rob took the time to investigate a problem with the brakes on the Matrix. He explained the issue and took care of it quickly. He kept us update by p Rob took the time to investigate a problem with the brakes on the Matrix. He explained the issue and took care of it quickly. He kept us update by phone regarding the cost of the service. He is a trusted advisor at Toyotatown. We purposely seek him out as our advisor because of his great service. More

Great Service Amanda Krug is my service advisor and is always on top of what needs to be done to get the best performance out of my car. Amanda Krug is my service advisor and is always on top of what needs to be done to get the best performance out of my car. More

No surprises A smooth process and the communication was clear and concise. The advisor was polite and gave me all the options to choose from without any surprises A smooth process and the communication was clear and concise. The advisor was polite and gave me all the options to choose from without any surprises. More

Thorough Care Purpose of visit was booked routine maintenance of my Toyota Yaris at around 40000km. There was a reasonably short delay in processing my vehicle on Purpose of visit was booked routine maintenance of my Toyota Yaris at around 40000km. There was a reasonably short delay in processing my vehicle on presentation. The details of my problems were electronically noted from prior communications which were confirmed with me verbally. A precise time (noon/2hrs) and price ($317) was quoted and I waited for my vehicle. During inspection, other problems were noted and explained to me with costs by a second service rep. I authorized the additional repairs and a vague time "after lunch" was mentioned by the second rep. The highlights of the job were provided by the first service rep and reinforced by a third rep when processing payment. One job I expected to pay for was *free*. The whole thing took about half-an-hour longer than I expected but I am not a mechanic. A quote for tires was provided without undue sales pressure which I will do in the near future. The final time and price was 3.5 hours and $487. Considering the amount of work, it was an *excellent deal*. The people were outstanding. Small tweaks could be made to improve the customer experience. Bottom line: excellent care for both me and my car. More

Great Service From Chelsea to Jason and everyone in service. The experience is always great. I would highly recommend them to anyone. Overall extremely happy with From Chelsea to Jason and everyone in service. The experience is always great. I would highly recommend them to anyone. Overall extremely happy with the service. More