ToyotaTown - Service Centre
London, ON
2,782 Reviews of ToyotaTown - Service Centre
Efficient and pleasant experince Amanda Krug and the technicians provided efficient service for our 2012 Corolla. After the initial inspection of the car Amanda explained the service Amanda Krug and the technicians provided efficient service for our 2012 Corolla. After the initial inspection of the car Amanda explained the service issues and costs well. The work was carried out in a timely manner More
Great Very helpful and efficient , the staff very friendly, Service worker (Jason ) kept me informed on issues and the work completed with my satisfaction, Very helpful and efficient , the staff very friendly, Service worker (Jason ) kept me informed on issues and the work completed with my satisfaction, would recommend the Toyota service to friends and family More
Service for my Venza My car was vibrating and shaking when driving. Rob was able to get me in next day and took great care of me. He's always great and gives me the advice My car was vibrating and shaking when driving. Rob was able to get me in next day and took great care of me. He's always great and gives me the advice about my car that I value. More
Efficient Always on time. Work done efficiently. No hidden fees (always call to confirm any work required before proceeding). Very pleasant people. Complementar Always on time. Work done efficiently. No hidden fees (always call to confirm any work required before proceeding). Very pleasant people. Complementary car washes. Etc. More
Efficient Good service. Amanda was the service advisor and she did a great job letting me what was required and kept me informed about how the service was prog Good service. Amanda was the service advisor and she did a great job letting me what was required and kept me informed about how the service was progressing. More
Great Service I bought my car here and have been servicing here for most of the time I've owned it (6yrs now). Over 400,000km's and still going strong. No one likes I bought my car here and have been servicing here for most of the time I've owned it (6yrs now). Over 400,000km's and still going strong. No one likes repairing their cars, but I've found that I receive the best repairs and most honest recommendations here. I've checked elsewhere...I would highly recommend this service department/dealership to anyone buying or servicing their Toyota. Thank you for taking good care of me. More
Excellent Service Helena Vrabec was fast and friendly! I enjoyed chatting with her and marveling at how quickly she managed to navigate the computer system. She explain Helena Vrabec was fast and friendly! I enjoyed chatting with her and marveling at how quickly she managed to navigate the computer system. She explained new technology to me and helped ensure that I got done what needed doing. More
Totoya Service This dealership is outstanding and extremely fortunate to have Jason Defelice as a Senior Service Advisor here at Toyota Town. I have been dealing wi This dealership is outstanding and extremely fortunate to have Jason Defelice as a Senior Service Advisor here at Toyota Town. I have been dealing with Jason for over 16 years, and he is the main reason, together with the mechanics and staff that we continue to purchase our vehicles and service them here at Toyota Town. Jason is very friendly, knowledgeable, can be humorous, and makes everyone feel comfortable. He listens attentively to your concerns, questions, and requests, then provides feedback in terms that are easy to comprehend. You will leave the dealership with an assurance that your service was completed correctly and above expectations, as Jason provides a customer service experience that is unparalleled to many in the industry. More
Friendly knowledgeable staff Work is always done professionally and feedback is appreciated. I would suggest advisers approach customers directly with future issues and recommenda Work is always done professionally and feedback is appreciated. I would suggest advisers approach customers directly with future issues and recommendations rather than depending on service desk folks to explain the statements of service. More
Buyer Beware on your "free" first oil change. The Toyota Canada website says a service 2 (which this dealer will do as your first oil change and claims no charge) contains: Rotate tires (applicabl The Toyota Canada website says a service 2 (which this dealer will do as your first oil change and claims no charge) contains: Rotate tires (applicable to same size wheels, front & rear) or alternatively perform seasonal tire change-over. This makes sense since the tires are coming off and being moved around during the service anyway. Toyotatown now claims that they're charging extra for this service - just because. So your free first oil change might not be that "free" after all. Buyer Beware! OTHER local Toyota dealers will NOT charge you extra for this service so CALL AROUND! More