ToyotaTown - Service Centre

Review All the employees that were involved in my service appointment were punctual and professional. Amanda was my service advisor and her assistance was a All the employees that were involved in my service appointment were punctual and professional. Amanda was my service advisor and her assistance was appreciated. Thank you. More

Awesome Last Minute Service I noticed the night before that both my headlights were not working. I called in the next day and Service was able to get me in the afternoon. As soon I noticed the night before that both my headlights were not working. I called in the next day and Service was able to get me in the afternoon. As soon as I got there, Peter helped me right away and was able to resolve the problem. I was done within an hour, and was not charged because I had been there a few weeks prior due to a similar issue. Highly recommend Toyotatown and their service department for all your emergency repair needs!! Thank you so much guys! More

Above and beyond Whether we have a scheduled service appointment or an unforeseen mechanical problem, Rob Dako and other staff in the service department go above and b Whether we have a scheduled service appointment or an unforeseen mechanical problem, Rob Dako and other staff in the service department go above and beyond to accommodate us to get us and our car on our way. More

Comfortable experience I was put at ease since I was very nervous going to dealership. I was complaining about the Detailling job done on my new vehicle. I was treated with I was put at ease since I was very nervous going to dealership. I was complaining about the Detailling job done on my new vehicle. I was treated with understanding and made to feel comfortable and that my expectations were not unreasonable. Ken took the time to review with me some of the special features of technology on my new car and has invited me back anytime I have questions on the operation of my vehicle. I thank them all for my help. More

Excellent Service from Jason DeFelice Dear Toyota, I really want to thank you and especially Mr. Jason DeFelice who understood the issue of the door child lock jammed and fixed it in no Dear Toyota, I really want to thank you and especially Mr. Jason DeFelice who understood the issue of the door child lock jammed and fixed it in no time 😊. Since you guys have a busy month for service/ tire swap, I spoke to him over the phone and told how Important it is for me to get my car fixed asap, being an Uber driver ( no drive no pay) Jason understood the emergency and booked me in for next day and fixed my car. I purchased my car from Toyota- Town and have never given out for service cos you guys are the best in everything you do and this is what Toyota is all about 😊 thanks Jason ones again...cos of you I got my vehicle safety certificate and I'm back on road earning bread and butter for my family! Thanks, Jonathan T More

Above and beyond Jason defelice helped me out while having no appointment and my three year old granddaughter with me. Nothing but pleasant honest! 930am during spring Jason defelice helped me out while having no appointment and my three year old granddaughter with me. Nothing but pleasant honest! 930am during spring season tire turnarounds with no appointment. More

Thank you Helena for explaining everything so clearly. You are so knowledgeable of car issues etc. Most of all you show respect to your customers and treated me as a for explaining everything so clearly. You are so knowledgeable of car issues etc. Most of all you show respect to your customers and treated me as a friend not just a client. More

Late changing of winter to summer wheels It was so late in the season, I had to do a drop off and pick up. The car was ready midafternoon of the day after dropoff. Toyota Town has a great d It was so late in the season, I had to do a drop off and pick up. The car was ready midafternoon of the day after dropoff. Toyota Town has a great drop off system, and it was really quick to pick it up and pay! More

airbag recall very pleasant service consultant Helena Vrabec, outlined the work to be done, arranged for a shuttle ride home . called me when the work was completed very pleasant service consultant Helena Vrabec, outlined the work to be done, arranged for a shuttle ride home . called me when the work was completed on time so I could pick up my wife from work. More

Superb friendly service What more can I say about Jason. He made me feel like a somebody. Fast, efficient, friendly help with my tire pressure vehicle warning light. What more can I say about Jason. He made me feel like a somebody. Fast, efficient, friendly help with my tire pressure vehicle warning light. More