ToyotaTown - Service Centre

Very helpful team The dealership was extremely helpful determining a problem I was having with my SUV in a very efficient manner. Staff explained everything to me throu The dealership was extremely helpful determining a problem I was having with my SUV in a very efficient manner. Staff explained everything to me through out the service appointment. More

Firis Sharif I have dealt with Firis on many occasions and I have always found him to be very professional and knowledgeable. Firis explains very clearly what serv I have dealt with Firis on many occasions and I have always found him to be very professional and knowledgeable. Firis explains very clearly what services will be performed on my vehicle, how much the work is expected to cost and how long I should be willing to wait. What I really like about Firis is that he will let me know how things are going with my SUV and if any delays or additional work needs to be done. Firis has a very pleasant personality and I like dealing with him. I have seen him help out his colleagues when they needed assistance so I believe him to be a TEAM PLAYER. I would recommend Firis to my friends and I believe he is a valuable employee!! More

Smashed window replaced the same day by Jason DeFelice. Thanks to Jason,my friend Ruth who was visiting from New York in her 3 week old Corolla was immediately taken care of by Jason when we arrived at the Thanks to Jason,my friend Ruth who was visiting from New York in her 3 week old Corolla was immediately taken care of by Jason when we arrived at the dealership,. She was in shock by having the window smashed and our purses and her camera stolen at a parking lot at Wonderland and springbank. He was a compassionate , quick thinking leader in the service center and we appreciated his help in this time of crisis. Truly grateful. Yaga McInnes and Ruth Matthews. More

Super Service Service is amazing and quick. My car toke less than an hour for a tire changing which it used to take way more time than that in my former dealer's wo Service is amazing and quick. My car toke less than an hour for a tire changing which it used to take way more time than that in my former dealer's work shop. A Hugh thank you to MJ for his outstanding quality of service that he is providing. I will come back again for sure. More

Stellar Customer Service! Great service from ToyotaTown (Wharncliffe) as usual! MJ is one of the best service advisors I have dealt with. He cares for my car as much as I do. Great service from ToyotaTown (Wharncliffe) as usual! MJ is one of the best service advisors I have dealt with. He cares for my car as much as I do. MJ offered me great advice on keeping my car in optimal condition and tips on future vehicle selection.His top-notch expertise along with his warm and cheerful personality will definitely keep me coming back! More

Informative and excellent service experience I have an eight year old Venza with 200,000 km. I was told I needed new bearings for both front wheels from different dealer. I called ToyotaTown and I have an eight year old Venza with 200,000 km. I was told I needed new bearings for both front wheels from different dealer. I called ToyotaTown and spoke with Robert Dako my service adviser. He took the time to explain the issues I would be having if I needed new bearings. I made an appointment and Robert called to let me know only one wheel needed new bearings and he saved me hundreds of dollars. This is the second car I have purchased from ToyotaTown and had serviced there. I trust and recommend them. Robin More

Very informative and friendly Helena was super friendly and very helpful explaining what was being done to my vehicle. She also easily answered any questions I had. Much appreciate Helena was super friendly and very helpful explaining what was being done to my vehicle. She also easily answered any questions I had. Much appreciated! More

efficient, effective and courteous...with good humour also! Helena Vrabec left nothing to chance, offered great advice for the future, and was delightfully courteous. I couldn't be more pleased. I shall sprea Helena Vrabec left nothing to chance, offered great advice for the future, and was delightfully courteous. I couldn't be more pleased. I shall spread the good word! More

Service Appointment May 15, 2019 Yesterday I had a service appointment made by Amanda Krug for a heat shield muffler to be replaced. Amanda was quick, efficient and very helpful in e Yesterday I had a service appointment made by Amanda Krug for a heat shield muffler to be replaced. Amanda was quick, efficient and very helpful in explaining to me the problem. She went above and beyond to ensure I understood the issue at hand. I feel more knowledgeable now, and I was also informed that my rear brakes soon would need replacing. I will plan for that to be tended to shortly.. More

Tire swap Received very courteous and fast service today to swap off my winter tires for my all weather tires. Also got a quote for recommended service needed f Received very courteous and fast service today to swap off my winter tires for my all weather tires. Also got a quote for recommended service needed for a future visit. More