ToyotaTown - Service Centre

Excellent Service - Jason DeFelice Dear Toyota, I really want to thank Mr. Jason DeFelice and his team who really did fantastic job on my car by changing the 'Torque Converter' that Dear Toyota, I really want to thank Mr. Jason DeFelice and his team who really did fantastic job on my car by changing the 'Torque Converter' that too in extended warranty. I just got back from Mississauga today. Jason was right my has really turned into a new horse who is ready to run in the race. I loving the drive more! Thank you Jason! I'm suggesting your name to so many Uber guest my friend! Thanks again, Jonathan T More

Great service as usual Great service from check in till check out thanks Firis the woman at check out explained all the work done on the matrix thanks again for a job well d Great service from check in till check out thanks Firis the woman at check out explained all the work done on the matrix thanks again for a job well done John and staff in service Dan Balcom More

Great service advisors I keep going back to this dealer for service on my 2003 Matrix. I've always had great experiences with a number of different service advisors over th I keep going back to this dealer for service on my 2003 Matrix. I've always had great experiences with a number of different service advisors over the years. Problems are explained fully and I feel confident that the service is fair and completed with a high standard of quality. I'll keep going back for sure! More

Exceptional Service I have been bringing my RAV4 to Todd for service for 7 years. He is very knowledgeable and personable and explains in detail what needs to be done. I I have been bringing my RAV4 to Todd for service for 7 years. He is very knowledgeable and personable and explains in detail what needs to be done. I have moved away from London but still bring my car back to Todd and Toyota Town. It is worth the drive. Highly recommended. More

Great Service Jason DeFelice quickly diagnosed the problem with the vehicle. While I was alerted that a sensor needed to be replaced, Jason immediately uncovered th Jason DeFelice quickly diagnosed the problem with the vehicle. While I was alerted that a sensor needed to be replaced, Jason immediately uncovered that mice had chewed the wiring. Jason kept me informed and provided emails including pics of the damage to explain the issues. The service was completed promptly. Jason even discussed prevention and made recommendations so that we could try and avoid the issue in the future. More

Best Service! I was just in for my first oil change on my vehicle. My service advisor, Peter, was very helpful and attentive. It was a a pleasant and speedy appt. I was just in for my first oil change on my vehicle. My service advisor, Peter, was very helpful and attentive. It was a a pleasant and speedy appt. More

Exceptional Service I am the proud owner of my 2nd Toyota vehicle. I always service my car at ToyotaTown. The service department is clean, and efficient. The best part of I am the proud owner of my 2nd Toyota vehicle. I always service my car at ToyotaTown. The service department is clean, and efficient. The best part of taking your vehicle here is you are always seeing the same faces. This speaks volumes about Toyota as a company that so many staff stay there year after year. Todd Servant is one of those faces and an expert at his job. His many years of service and experience have given him so much knowledge to help customers. He is warm, welcoming, and personable. Todd is always smiling and is a pleasure to deal with. I look forward to seeing him every time I take my car in for service. Toyota is truly lucky to have him! More

Exceptional Results Always Joe Moniz has serviced several of my vehicles over many years including my classic 1989 MR2. Mr Moniz is exceptional at diagnosing the mechanical issu Joe Moniz has serviced several of my vehicles over many years including my classic 1989 MR2. Mr Moniz is exceptional at diagnosing the mechanical issue and what is needed to repair the problem. He is committed to customer service and is always patient when explaining the issue and suggested plan. I always request that Joe be involved in the service of each of my 5 vehicles. I have total confidence in his ability and my vehicles are running like new given his work on each of the vehicles. More

Excellent Service Thanks again Helena for taking very, very ,very good care of us. Our visit to Toyota Town was just as pleasant this time, as it was the first time. He Thanks again Helena for taking very, very ,very good care of us. Our visit to Toyota Town was just as pleasant this time, as it was the first time. Helena keeps right on top of things, always letting you know what's happening with your vehicle. All the staff and even the customers are happy. We've owned a lot of vehicles and we trade in and get a new one every 3 years. This is our first Toyota and it won't be our last. Once you receive the service I'm getting from Toyota Town, why would I want to ruin a good thing. I said it before and it's worth mentioning again, Toyota Town is very lucky, to have Helena as part of there staff. More

Service Todd was excellent and very knowledgeable. Kept me well informed .. Todd was easily approachable and a good communicator . His demeanor was aweso Todd was excellent and very knowledgeable. Kept me well informed .. Todd was easily approachable and a good communicator . His demeanor was awesome . Would definitely recommend this dealership based on my experience in dealing with Todd . More