ToyotaTown - Service Centre
London, ON
3,030 Reviews of ToyotaTown - Service Centre
Professional and thorough service provided to me by Rob, on a very short notice as well. Rob’s explanation on the issues with my car was very easy to understand. Overall, this experience reaffirmed my utmos on a very short notice as well. Rob’s explanation on the issues with my car was very easy to understand. Overall, this experience reaffirmed my utmost respect for the Toyota brand. More
quick, professional, and courteous I was able to get my car in quickly. The service was very professional and courteous. Great care was taken within the context of COVID-19 restrictions I was able to get my car in quickly. The service was very professional and courteous. Great care was taken within the context of COVID-19 restrictions. Much appreciated! More
Maintenance and Winter Tire change I brought my car in On Saturday May 09 and Todd Servant was my advisor. Todd provided some additional changes which were items that I felt were valid I brought my car in On Saturday May 09 and Todd Servant was my advisor. Todd provided some additional changes which were items that I felt were valid additions. I always trust the team for any work that may be required. I always get Great Customer service by Todd and quality of Work by the Toyotatown team. I have great confidance that my vehicle is looked after with all my required needs and I am a loyal customer for over 30 years Thanks Todd and Toyota Town Team More
Great, consistently helpful service and information sharing. Rob has been our go to service advisor for as long as I can remember. He is very knowledgeable and takes time to explain the service work being done a Rob has been our go to service advisor for as long as I can remember. He is very knowledgeable and takes time to explain the service work being done and any recommended items that should be seen to. I would readily recommend anyone go see him for service advice. More
Car Maintenance Service Helena was an amazing employer who is very respective towards people, as well as providing some excellent recommendations prior to the service. Thank Helena was an amazing employer who is very respective towards people, as well as providing some excellent recommendations prior to the service. Thank you very much Helena and all the ToyotaTown employers! More
Amazing service once again, even during the pandemic My 5yo battery died due to lack of driving because of the stay-home orders. Helena carefully listened to me (very much appreciated) and made the perf My 5yo battery died due to lack of driving because of the stay-home orders. Helena carefully listened to me (very much appreciated) and made the perfect recommendations based on my info and prior service visits. This even included explaining the best method to get my car started to get it to the service centre — CAA jumpstart, etc. She further explained in detail the procedures ToyotaTown had in place to ensure social distancing was maintained for me and their staff. I was VERY impressed with how everything was handled from drop-off to pickup. Thanks to all of ToyotoTown’s staff for making me feel safe and comfortable during this difficult time. And as always for the outstanding customer service I’ve come to know and love. More
During my visit to Toyotatown, Robert was very professional, always respectful and well informed, I know my car in good hands. Thank you Omran kadri professional, always respectful and well informed, I know my car in good hands. Thank you Omran kadri More
recall service performed inthe expected time Dealt with Toyotatown since 1989 with excellent service. Most services done in the expected time and at a good price.. Keep up the good work Thanks R Dealt with Toyotatown since 1989 with excellent service. Most services done in the expected time and at a good price.. Keep up the good work Thanks Rob More
Excellent service! Have had two visits to Toyota town this week and was pleased with the respectful , timely service received on both occasions. Helena and Firis were po Have had two visits to Toyota town this week and was pleased with the respectful , timely service received on both occasions. Helena and Firis were polite, considerate and knowledgable. Especially impressed with the extra attention to social distancing and "hands free" service during Covid. Well done! Thank You. More
Excellent service with attention to social distancing I have been dealing with the service department at ToyotaTown for several years. I always appreciate the professional and personal attention Todd Ser I have been dealing with the service department at ToyotaTown for several years. I always appreciate the professional and personal attention Todd Servant provides. Jason was also most helpful in the parts department. I am especially pleased that the dealership is following the guidelines required during the current pandemic. The service area, waiting room, and cashier areas are equipped with the necessary guidelines for maintaining a safe distance between the professionals and the customers. Thanks again to Todd and the other employees who take seriously the health of their coworkers and their customers. More