ToyotaTown - Service Centre
London, ON
2,782 Reviews of ToyotaTown - Service Centre
Very Professional Excellent service from may initial call, dropping off my vehicle, follow up call with pricing, repair completed the following day. Protocols in place Excellent service from may initial call, dropping off my vehicle, follow up call with pricing, repair completed the following day. Protocols in place for COVID-19 which made me feel comfortable. Overall great experience. More
A pleasure working with you yesterday Jason! This was first time to your dealership and I will certainly return. Thanks again for your fine service! first time to your dealership and I will certainly return. Thanks again for your fine service! More
HELPFUL I had come to get a diagnostic on the car......as a second opinion. I am happy I did because I was told I needed a new computer....such was not the ca I had come to get a diagnostic on the car......as a second opinion. I am happy I did because I was told I needed a new computer....such was not the case...the technition had me come to his station, showed me what the diagnosis was and that all I needed was a new Coil and spark plug. I would also like to mention Mustafa a service advisor, for the friendly and courteous handling of my appointment. More
Jason was friendly and organized. He kept me informed when my car needed work and why. Jason called me when my car was ready and informed me how to pick it up when my car needed work and why. Jason called me when my car was ready and informed me how to pick it up More
Amanda Krug - Service Advisor Extraordinaire Amanda is always pleasant and easy to deal with. Always has a smile (even when it's covered with a mask). She explains things well/fully, seeks ap Amanda is always pleasant and easy to deal with. Always has a smile (even when it's covered with a mask). She explains things well/fully, seeks approval to proceed. She goes above and beyond; given I have a hearing impairment, this is much appreciated. She even cancelled next month's appointment for recall for me as techs were able to complete this work within the parameters of this visit. Saves me another trip, which is great. Co-ordinates with customer service/cashier when work is complete and personally notifies me; this again is most helpful as poor building acoustics/noise make it almost impossible for me to hear. Pleased to see the safety measures in place in the showroom and throughout. More
Jason was awesome!!! He answered all my questions and put my mind at ease about my vehicle. Everyone I see that day were kind and helpful. my mind at ease about my vehicle. Everyone I see that day were kind and helpful. More
maintenance Friendly, courteous You are not going to get more that what you are getting. happy with my service and received my care back nice and clean. do not Friendly, courteous You are not going to get more that what you are getting. happy with my service and received my care back nice and clean. do not like doing these reviews More
vehicle repair Rob was great at arranging and providing direction for my vehicle repair. He was efficient in his responses to all my inquiries. I am pleased with his Rob was great at arranging and providing direction for my vehicle repair. He was efficient in his responses to all my inquiries. I am pleased with his attentiveness. More
Awesome service Rob Dako is an exceptional Service Specialist. With our new reality of Covid, Rob clearly and thoroughly explained the new protocols. He kept me wel Rob Dako is an exceptional Service Specialist. With our new reality of Covid, Rob clearly and thoroughly explained the new protocols. He kept me well informed of my service needs and how everything was progressing. I couldn’t have asked for anything more. Thanks Rob! More