ToyotaTown - Service Centre
London, ON
2,804 Reviews of ToyotaTown - Service Centre
Jason and all the staff at ToyotaTown always provide excellent service. They are extremely professional and when I take my vehicle in for servicing, I trust what they have to say. excellent service. They are extremely professional and when I take my vehicle in for servicing, I trust what they have to say. More
I took my Camry to Toyotatown a couple of days ago for servicing and a tire change. Jason DeFelice was my Service Specialist. As always, Jason was helpful, supportive and communicated clearly what neede servicing and a tire change. Jason DeFelice was my Service Specialist. As always, Jason was helpful, supportive and communicated clearly what needed to be done. I was very satisfied.. More
I am very pleased with the servicing of our vehicles at this location. A warm greeting, a thorough explanation of the proposed work to be done was discussed with me. Personnel listened to what I wanted l this location. A warm greeting, a thorough explanation of the proposed work to be done was discussed with me. Personnel listened to what I wanted looked at. It was noted for the technician to look at when they got the vehicle to work on. A great environment to come in to. More
I had an emergency repair and Firis as usual understood my concern and told me not to worry ,just bring the vehicle and we will take care of the rest. I have explained to him that i don't have a car for th my concern and told me not to worry ,just bring the vehicle and we will take care of the rest. I have explained to him that i don't have a car for the weekend but the Service manager and Firis were very nice to offer me a loner, which is very appreciated. I have been coming to Toyota Town for over 12 years not even a single time was let down. Firis always professional and knowledgeable. Thanks Firis you are doing an excellent Job. More
Great experience as a new customer. John was excellent with us. My husband & I are Mask exempt. They walked us to a private room to wait for our vehicle to be serviced. We didn’t wait too long & car was d with us. My husband & I are Mask exempt. They walked us to a private room to wait for our vehicle to be serviced. We didn’t wait too long & car was done. I had explained to Service Dept when booking our appointment about our Mask exemption. They actually called back in 5 minutes to inform us about giving us a private room. We appreciated being treated nicely. Thanks again John for the great service. More
It’s always great to deal with Todd.Excellent experience,very friendly,very professional he always take time to explain what and how things need to be done Todd is very knowledgable in his field experience,very friendly,very professional he always take time to explain what and how things need to be done Todd is very knowledgable in his field Thank you Todd More
I have been dealing with Toyotatown for over 20 yrs. I am always pleased with the friendly and reliable service. My car has been serviced by Jason, Rob, and most recently, Chelsea and Todd. Thank you t am always pleased with the friendly and reliable service. My car has been serviced by Jason, Rob, and most recently, Chelsea and Todd. Thank you to each of these service professionals who have made my visit worthwhile! More
I have been dealing exclusively with Toyotatown for my Matrix since I purchased it in 2009. I have always been treated well by the service department. In particular, this time Mustafa made a point of get Matrix since I purchased it in 2009. I have always been treated well by the service department. In particular, this time Mustafa made a point of getting my car finished and ready quickly so I could get to work. Nathalie, the service cashier who processed my payment, has always been sweet and treated me so kindly. She makes me feel important. More
My appointment on Oct 15 for service and snow tire installation was done on time and in time. I was happy with the way everything was done. installation was done on time and in time. I was happy with the way everything was done. More
Jason is a terrific problem solver and I appreciated his efforts when things happened that were out of his control. Great customer service. Thank you very much! efforts when things happened that were out of his control. Great customer service. Thank you very much! More