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ToyotaTown
London, ON
7,325 Reviews
Since our grand opening in 1970, ToyotaTown has been committed to being the leading Toyota dealership in London, Ontario. This commitment, along with our dedication to the London community, has resulted in ToyotaTown becoming the oldest, largest and most well-reviewed new & used Toyota dealership in London, ON.
As an award winning London Toyota dealership, our dedicated staff strives for excellence on a daily basis as it relates to your satisfaction. ToyotaTown has been awarded the Toyota Canada Pride award a total of eleven consecutive years by Toyota Canada, and also received their prestigious Toyota Pinnacle award four times. Our exclusive ToyotaTown Advantage Club membership rewards card can also save you money during every visit you make to our dealership. Visit our website at www.Toyota-town.com to learn more or to become a service member.
Our facilities go above and beyond Expert Toyota Service and Toyota Maintenance and includes drive-through service reception, a quick lube service, alignment, a full Toyota Touch Detailing service, and of course a complimentary car wash. Our ToyotaTown Tire Centre also guarantees a price match on all tires, including Winter Tires. ToyotaTown also guarantees a price match guarantee on all repairs using comparable parts.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 7,325 reviews
October 01, 2023
Shawn and Andre made the entire process easy, very pleased with the service throughout. They are both clear communicators and made the sale enjoyable. pleased with the service throughout. They are both clear communicators and made the sale enjoyable. More
by prooyakkers
October 01, 2023
Went there today and it was amazing experience , specially the staff was very helpful, thanks to the people specially the staff was very helpful, thanks to the people More
by Inderjit singh
September 30, 2023
Jason’s knowledge and personality make him a delight to deal with. He asks the right questions and has great advice if there is something I am not sure of. For these reasons, I always try to get Jason as deal with. He asks the right questions and has great advice if there is something I am not sure of. For these reasons, I always try to get Jason as my service advisor. More
by Larry
Employees Worked With
September 30, 2023
Dealership is great. ..just some issues with busy salesperson. Sylvia Donovan is a very knowledgeable person and is excellent in almost everything she does. The one place ..just some issues with busy salesperson. Sylvia Donovan is a very knowledgeable person and is excellent in almost everything she does. The one place I would offer constructive feedback is re her tendency to try to multitask. I have experienced this tendency on leasing this vehicle and my 2019 vehicle. This year, she had 3-4 separate clients on the go at the same time. I do appreciate her assistant was ill; however, it has happened several times in meeting with her. At the very least, I'd appreciate Sylvia telling me she is busy, how long she will be and/or scheduling an appointment at another time. After waiting 20 minutes past our scheduled appointment, without any acknowledgement that I was even there, I had to take the initiative and seek out Andre, the finance person to get the lease process and trade-in started. Other than that, Sylvia is superb sales' person... More
by don
September 29, 2023
Toyota Town Excels in Customer Service and delivered our vehicle back to us completely fixed and in a timely manner. vehicle back to us completely fixed and in a timely manner. More
by Cataniachiro
Employees Worked With
September 28, 2023
Very polite and professional, pleasant to deal with. Very thorough information, answered all my questions. Very thorough information, answered all my questions. More
by Dee
Employees Worked With
September 28, 2023
Excellent customer service and quality service delivery. Very impressed with the interactions with all the staffs at Toyota Town. Very impressed with the interactions with all the staffs at Toyota Town. More
by Damola
Employees Worked With
September 28, 2023
I have been servicing my vehicle here since I purchased it 13 years ago. Very good service and friendly staff it 13 years ago. Very good service and friendly staff More
by Steve
Employees Worked With
September 27, 2023
Todd did a awesome job,making sure we had the right service for our vehicle and prompt to call with any concerns that needed to be addressed. service for our vehicle and prompt to call with any concerns that needed to be addressed. More
by Tacoma
Employees Worked With
September 27, 2023
My service at ToyotaTown has always been great and Todd Servant has done a tremendous job whenever he has been my Service Advisor. Robert Duff Servant has done a tremendous job whenever he has been my Service Advisor. Robert Duff More
by Robert Duff
Employees Worked With
