ToyotaTown

Awesome Experience Great experience at Toyota Town--Gwen Jones was awesome and took great care of us, answering all our questions and helping us pick out the perfect car Great experience at Toyota Town--Gwen Jones was awesome and took great care of us, answering all our questions and helping us pick out the perfect car for our needs, a 2015 Corolla LE! 100% will recommend to our friends and family. More

great experience Sylvia Donovan made my experience great with the lease of a new car. She answered all my questions, and made the entire process very easy. Sylvia Donovan made my experience great with the lease of a new car. She answered all my questions, and made the entire process very easy. More

wonderful experience Sylvia was very professional and made our experience with the new lease a great one. She made sure all our questions were answered and made the entire Sylvia was very professional and made our experience with the new lease a great one. She made sure all our questions were answered and made the entire process easy for us. More

Used vehicle purchase The showroom was very clean ,bright and spacious. Our salesman Ken Yates was very attentive answered all questions, he did not rush us at any point The showroom was very clean ,bright and spacious. Our salesman Ken Yates was very attentive answered all questions, he did not rush us at any point proved to be patient while showing us cars and test driving them. Shared his knowledge of the particular vehicles we were interested in but still kept quiet and allowed my husband and I to discuss some of the features and concerns we personally had with each vehicle weighing the pros and cons so that we could decide which car would be best for us and then Ken would fill in the blanks so to speak and then leave us to take in the new information. On the day we came to pick up our vehicle as we are from Kitchener he came in to meet us even though he was not working at the time, that was very important to us and appreciated. A week later he touched based with us with an e-mail and then a week later a phone call, Brian and I feel this is very important to us in customer service' and we actually purchased a vehicle that evening. We have purchased new vehicles in the past in Kitchener and it was not a TOYOTA and was a comedy of errors :our name spelled totally wrong on all paperwork, options we had chosern were not on the car and to compensate we were hand delivered a cookie of our car but of a totally different car in orange and we had purchased black, the radio did not have an MP3 player which we never did receive and we could go on but this is enough and the car had a security problem which we took in over a 10 times and were advised they did not know how to permanently fix it so we sold that car within 14 months at a loss. We are happy to say this was good experience this time and would consider this dealership in our next purchase.and travel out to London and try to get Ken again. Thank You Brian and M .Judy More

2013 Scion Tc RS8 Amazing service, great team. Frank and Adel were very supportive and informative and the sale was a breeze. Happy to join the Toyota/Scion family. Amazing service, great team. Frank and Adel were very supportive and informative and the sale was a breeze. Happy to join the Toyota/Scion family. More

Friendly environment and great dealership This is the 2nd time I leased my vehicle from Toyotatown and from Sylvia. As always, everything was handled smoothly by Sylvia. Very satisfied from th This is the 2nd time I leased my vehicle from Toyotatown and from Sylvia. As always, everything was handled smoothly by Sylvia. Very satisfied from the overall experience.. More

A New Lease On Life from Toyota Town Thank you Shawn Longworth for the great service. My Father in Law just loves his new 2015 Corolla. He and my Mother in Law in their late 80's are out Thank you Shawn Longworth for the great service. My Father in Law just loves his new 2015 Corolla. He and my Mother in Law in their late 80's are out and about for the first time in years. Thank you Toyota Town for employing great staff. Donna Elliott A devoted Toyota Town customer. More

Great Experience The fact that this is my sixth Rav 4 from ToyotaTown shows how much confidence I have in this dealership. This is my fourth Rav that I have leased wi The fact that this is my sixth Rav 4 from ToyotaTown shows how much confidence I have in this dealership. This is my fourth Rav that I have leased with Sylvia Donovan and I have always found her to be very efficient and professional. She never tries to use pressure tactics and always gets me a good deal. I have complete confidence in ToyotaTown and Sylvia Donovan. More

replacement of a taillight i was told by a stranger in a parking lot that one of my taillights was out. I called my husband who called Rob Dako to see if he could replace the li i was told by a stranger in a parking lot that one of my taillights was out. I called my husband who called Rob Dako to see if he could replace the light in the short time frame I had available. My husband called me back and told me Rob could help me if I went right away to the dealership. I did and Rob was waiting for me. My car was taken care of within my time frame. Excellent service. Pleasant people. More

Great experience at ToyotaTown I just leased my fifth Toyota car, a 2015 Corolla from ToyotaTown with Sylvia Donovan and as always I had an excellent experience. Sylvia never press I just leased my fifth Toyota car, a 2015 Corolla from ToyotaTown with Sylvia Donovan and as always I had an excellent experience. Sylvia never pressures me to buy a certain model, nor does she pressure me to purchase any extras. She just presents what is available and totally leaves it up to me to decide for myself. I also received great service from Nicole Levasseur when we were doing the paper work, I felt no pressure and she communicated with me through numerous emails to pass on the information that I requested. Whenever ToyotaTown has a special deal on that Sylvia thinks would be an advantage to me she will give me a call...Her no pressure approach is why I keep coming back to her and ToyotaTown. I get excellent service. More