ToyotaTown

I highly recommend Jason Janusz to anybody looking to purchase a new vehicle. He is extremely professional, knowledgeable, friendly and accommodating. Due to unforeseen circumstances, we found ourselves purchase a new vehicle. He is extremely professional, knowledgeable, friendly and accommodating. Due to unforeseen circumstances, we found ourselves suddenly having to purchase a new vehicle. Our budget was very modest, yet he found us a great used vehicle that suited our needs and our price point. We couldn't be happier with our "new" car. Jason really went above and beyond what we expected and, even though the deal had to close quickly, we never felt pressured or coerced (as we did at other places). We look forward to dealing with Jason again when we return to Toyotatown for our next vehicle. In addition to Jason being a great guy, everybody else we dealt with at Toyotatown was very friendly and there was a really nice atmosphere in the dealership. They let my daughter bang the gong when our sale was completed and that made her day. Thanks for such a great experience! Cindi and family More

This was the best experience I have ever had in a car dealership. Shaun was truly interested in getting us the right car for our needs. When we pointed out a small mark on the passenger side seat, he had dealership. Shaun was truly interested in getting us the right car for our needs. When we pointed out a small mark on the passenger side seat, he had a specialist in to repair it the next day. All of the employees were friendly and helpful, especially Adel who expedited our sale and pick up. More

I did not know Shaun or this dealership prior to this purchase. While I dealt with Shaun to negotiate the purchase, I was impressed with the general demeanor of the entire dealership when I arrived. Ever purchase. While I dealt with Shaun to negotiate the purchase, I was impressed with the general demeanor of the entire dealership when I arrived. Everyone was so pleasant and helpful. Shaun especially was "bend over backwards" accommodating. He understood fully what my needs were and delivered as promised. I dislike "dickering" for a vehicle and usually I find the experience of buying a car distasteful. Well, thanks to Shaun, this was a wonderfully pleasant undertaking. Shaun has lots of patience and took the time to allow us to appreciate our new vehicle and actually savour the moment. Thanks, Shaun. I would recommend this dealership and especially Shaun Smith to anyone who wishes to remove the uneasiness from a car purchase !!! More

Upon visiting Toyota Town we were approached by Gwen. What a lovely, professional lady! She loves her work and it shows. She is so positive and friendly and very knowledgeable about the Toyota products. What a lovely, professional lady! She loves her work and it shows. She is so positive and friendly and very knowledgeable about the Toyota products. We have made the comments to others that we have never had so much fun and enjoyment while purchasing a new vehicle. We would certainly recommend Gwen to any of our friends. More

I have been a Toyota owner for 6 years now and have always gone to ToyotaTown for buying/servicing my cars. My "guy" in the service department, Todd Servant, exemplifies the consistent, honest and qual always gone to ToyotaTown for buying/servicing my cars. My "guy" in the service department, Todd Servant, exemplifies the consistent, honest and quality service I have grown accustomed too. His entire department have made any servicing (whether its an investigation into a weird "sound" like my last visit, or a run-of-the-mill oil change) an easy affair, with great pricing and a very comfortable environment to wait in (if I'm staying at the dealership during the work). Anytime I've had a question or concern with my current vehicle Todd has handled the inquiry with a personal touch that reminds me each time of why I will not shop at, or try to find an alternative to my cars ongoing service needs. More

We have purchased 4 vehicles from Toyota Town based on the sales and service staff at the London South location. Our primary reason we have stayed with Toyota Town is because of the people we have met. the sales and service staff at the London South location. Our primary reason we have stayed with Toyota Town is because of the people we have met. An individual we have been extremely pleased with is Rob Dako's, who as provided us with quality help and assistance with all our vehicles. He provides clear communications about our vehicles and is extremely knowledgeable about Toyota maintenance, mechanical and the technology of today's cars. My wife and I have extreme confidence in his advise and can truly call him a friend of our family. We express our deep gratitude to him for his help through the years. We highly recommend him for any consideration in promoting his career and opportunity. More

Great Experience! Shawn is a gregarious outgoing guy and seems to genuinely have the buyers interests at heart. In buying my 2011 Toyota Sienna I really shopped around and dealt with many sales people and seems to genuinely have the buyers interests at heart. In buying my 2011 Toyota Sienna I really shopped around and dealt with many sales people and Shawn was definately the most accomodating. I live in Cambridge but I am glad I drove alll the way to London to get my Toyota. It was apparent from the first phone call he was going to help me make this purchase happen. Definately recommend Shawn and Toyota town to any buyer! Incidentally I noticed a clip was missing in the engine compartment about a week after my purchase and they not only replaced it but made one available at our local Toyota dealer the next day. They seem to be anxious to back up there product! Also had a great experience in financing with Vlad. I am a rookie to financing and he dumbed it all down for me so I knew exactly what I was getting into, no secrets he just gave me the facts. Great Job Guys! More

My family and I have been long-time customers of Toyota-Town and Todd Servant has been our service advisor all along. He has always been very pro-active and helpful with service matters and has prov Toyota-Town and Todd Servant has been our service advisor all along. He has always been very pro-active and helpful with service matters and has proven himself to be trust-worthy and honest. I have no problem recommendingTodd Servant as a service advisor or Toyota-Town as a dealership. More

Shawn was very helpful by showing me a vehicle in the price range I could afford. Also he took into account what type of driving I do and recommended that the Corolla would fit my needs. His attitude was price range I could afford. Also he took into account what type of driving I do and recommended that the Corolla would fit my needs. His attitude was very positive but did not apply pressure . He is a most pleasant gentleman to deal with and actually made the purchase a pleasure. When I went to pick up the car he went over all the details regarding the sale and explained all the features of the vehicle. I would certainly recommend Shawn to any of my friends who are thinking of purchasing a car. More

We really enjoyed the attention we received without feeling pressured into making a choice. Shawn was very patient while we looked and shopped around and compared. I reaaly like how thoroughly he wen feeling pressured into making a choice. Shawn was very patient while we looked and shopped around and compared. I reaaly like how thoroughly he went over the vehicles, features and options that were available to us and the time he took to make sure we were comfortable and happy with the car when we picked it up. I would highly recommend them and will definitely be back when we get ready to replace our other car in a year or two. More