ToyotaTown

Clear and responsive service Very pleased with Amanda's professionalism in handling my appointment. She communicated all prices to me in a clear and concise format. There were no Very pleased with Amanda's professionalism in handling my appointment. She communicated all prices to me in a clear and concise format. There were no surprises or hidden costs along the way. More

Bought used car from a dealer you can trust We bought a used car from Toyota Town London Ontario and found ourselves dealing with a class act! Nick Sinko, our sales associate, was helpful, know We bought a used car from Toyota Town London Ontario and found ourselves dealing with a class act! Nick Sinko, our sales associate, was helpful, knowledgeable and informative. There was no undue pressure. The dealership stood by the vehicle on a few issues to be repaired and service was rapid and complete. Jackie, Nick's manager, was also a person we felt we could trust. This is the second vehicle we have bought from this dealership and we continue to be extremely pleased with our experience of the professionalism of Toyota Town London. More

Efficient service with a smile All service appointments are made promptly by polite receptionists. Upon taking the car in, Corey Joudry is outstanding in his role as service adviso All service appointments are made promptly by polite receptionists. Upon taking the car in, Corey Joudry is outstanding in his role as service advisor to greet you and start a diagnosis. He listens, examines the problem, gives you a timeline and an idea of size of repair. He then stays in contact throughout the day with an update. A pleasant plus is the comfortable lounging area with snack bar if one chooses to wait for vehicle service instead of using the complimentary shuttle service. All service appointments are handled with problem-solving ease and care. This is a dealership you will enjoy dealing with! More

New Camry - Excellent process start to finish Just purchased a new Camry from Baz and Shawn @ Toyotatown London. Both of these guys went out of their way to make the process professional, and ulti Just purchased a new Camry from Baz and Shawn @ Toyotatown London. Both of these guys went out of their way to make the process professional, and ultimately about providing the best solution to my driving needs. Friendly, honest, and interested in what I had to say - Would recommend both of these salespeople to anyone looking for a vehicle. Another special mention to Vlad in finance, who took the time to explain the options available, did not rush, and even found time on his day off to ensure the process was performed correctly. Well done, and thank you to all. NR More

Terrific service Wonderful service from beginning to end. Projected costs were explained along with timelines. Phone updates identified and described services required Wonderful service from beginning to end. Projected costs were explained along with timelines. Phone updates identified and described services required. Amanda was friendly and spoke clearly and precisely. All questions were answered expertly. Many thanks. More

Refreshing Experience We found Toyotatown online after our local dealership refused to budge on any pricing. ( the 2 vehicles we were looking at are still on the lot ). We We found Toyotatown online after our local dealership refused to budge on any pricing. ( the 2 vehicles we were looking at are still on the lot ). We were a little bit intimidated by the size coming from a small area but were soon put at ease. This dealership bent over backwards helping us make this deal. The process went seamlessly from start to finish. I will also take this vehicle in for service there and make a day of it. They have given us a feeling of trust which is lacking locally. If their service department is anything like their sales, they have a winning combination. More

Mike Minarsky for excellent service. If Mike were no longer there< I would most likely move to a new dealership being built close to home. My buying experience was terrible. I purchased If Mike were no longer there< I would most likely move to a new dealership being built close to home. My buying experience was terrible. I purchased my first car in 1967 so I have seen the changes in the buying/selling process over the years. The sales manager was arrogant and did not want to listen to any logical, well grounded reasons why I did not want to purchase options he was pushing. My wife and I wanted to leave ASAP. To have a person like this dealing with customers, I have to wonder about the dealership. Also, when we started, I believed 0% financing was on the table. Looking at my contract later, apparently it was not. We just wanted to leave so I guess something was missed somewhere. I would never buy another car from this dealership and likely not another Toyota. More

Honest and supportive Allycia was a pleasure to work with. She appreciated the challenges of shopping for a new vehicle across various dealerships, did her best to financi Allycia was a pleasure to work with. She appreciated the challenges of shopping for a new vehicle across various dealerships, did her best to financially meet my needs in my vehicle of choice, and was understanding when I purchased elsewhere. It was not all about the sale for her, but rather supporting her customer in a significant decision, which is refreshing these days in the world of sales. Whether your final decision is to purchase a vehicle from this dealership or elsewhere, I recommend that you pay a visit to Allycia in considering your options. Thank you ToyotaTown! More

Excellent service, friendly staff I had to buy a new (used) car this year, and my experience both previously owning a Toyota as well as the amazing courteous, helpful staff at this de I had to buy a new (used) car this year, and my experience both previously owning a Toyota as well as the amazing courteous, helpful staff at this dealership played a huge decision in my selection of another Toyota vehicle. Firis, Jen K and Chad always make me feel the most cared for, with their honest assessments and opinions. I am the Queen of last-minute and they are always able to accommodate me in a reasonable time frame, which is so important as someone who works on-call only has so many opportunities for vehicle servicing. Toyota town is wonderful! Best staff ever. I actually feel cared for here. More

Great Place to Buy a Vehicle We recently purchased a new Rav Hybrid. Allycia was great! She found us exactly what we wanted and worked tirelessly to help us get the best value for We recently purchased a new Rav Hybrid. Allycia was great! She found us exactly what we wanted and worked tirelessly to help us get the best value for our trade as well as the exact financing that we wanted. Allycia is the kind of person that makes you want to buy cars. Shout out to Adel who absolutely crushed it with the financing and didn't stop until we got a super deal with a super rate. Extremely friendly and knowledgeable team. Really concerned about our satisfaction and happiness with our vehicles. More