ToyotaTown

Best car buying experience ever! I having been dealing exclusively with ToyotaTown since 1989 and I have always been treated with the utmost care, concern and professionalism. Before I having been dealing exclusively with ToyotaTown since 1989 and I have always been treated with the utmost care, concern and professionalism. Before ToyotaTown I had dealt with an assortment of dealers, but once I discovered ToyotaTown I never wanted to go anywhere else. I just purchased a C-HR which has many unfamiliar features. My salesman, Sean O Grady, was so helpful explaining all the new bells and whistles with great patience--exactly what I needed! Thanks to all the good folks there. More

Excellent Experience Baz Afara at Toyotatown sold me a 2017 Toyota Prius last month. It was an enirely pleasurable experience. My past experiences with buying a car have g Baz Afara at Toyotatown sold me a 2017 Toyota Prius last month. It was an enirely pleasurable experience. My past experiences with buying a car have generally been difficult, leaving me wary of car salesmen in general. But Baz was knowledgeable, courteous, and professional. He put me at ease, and made my decision-making painless. I'd be happy to do business with him again, at some future date. More

wonderful～^_^ William was very helpful and patient finding us the perfect vehicle. He's able to communicate with us in Chinese, which made the purchase experience William was very helpful and patient finding us the perfect vehicle. He's able to communicate with us in Chinese, which made the purchase experience was very smooth and enjoyable. We would definitely recommend William Chan. More

Pleasant David was very helpful and made our experience of determining what model of Rav4 would suit our needs. He arranged for us to drive two models and was David was very helpful and made our experience of determining what model of Rav4 would suit our needs. He arranged for us to drive two models and was knowledgeable on the differences in both of the SUV,s we drove. He worked on our behalf to get a fair price for us. So thanks David, great doing business with you, Eunice and Tony Mckinley More

new vehicle purchase Been a very satisfied client of Toyota town for the past 9 years , had narrowed vehicle interested in down to 3 manufactures and test drove all of th Been a very satisfied client of Toyota town for the past 9 years , had narrowed vehicle interested in down to 3 manufactures and test drove all of them. Had talked to Shawn Longworth in 2015 & Feb 2016 about specific models , he provided info & no pressure to immediately buy , ( thats me I always look forward & prerpare in advance ) -now ready to purchase we made appt with Shawn ( spent the time so should reap the rewards ). Since I had the model interested in , he took us over to it in the show room and went through every detail starting with the actual engine compartment ( I actually learned something new & cars are my hobby )- impressed as never happened that way before and we had just finished visiting 2 different dealerships the day before. Test drove , received all pricing details & neogiated a final price plus were provided options for financing although our original intent was to pay cash by cashing in on some of our investments put aside for this occasion. Said that we would think about it, probably check out the competion pricing & get back to him in 2 days, again no pressure to complete the deal immediately but he did remind us that this is a cut throat business and somebody could always give a couple of hundred off , but keep in mind who has spent the time with you.( that last comment alone is worth its weight in gold and so impressive that all commissioned sales staff should not be afraid to remind potential customers of the value of the service that has just been provided to them ) After deciding that it was the Toyota Rav4 XLE that we wanted, due to that statement i did not even bother to check any other dealers to see if a better price was available and feel fully satisfied that we received a fair price - Good for the client , salesperson and the dealership. . More

Maintenance Service This has only been my second regular maintenance appointment on my 2016 Toyota Corolla but the service was excellent and I was treated very well not o This has only been my second regular maintenance appointment on my 2016 Toyota Corolla but the service was excellent and I was treated very well not only by the service staff, in particular, Rob Dako, but also the staff when making payment. More

Excellent Customer Service We just purchased a 2016 Toyota Sienna used from Toyota Town London. It was a quick and easy process and the sales person Baz Afara was a great help a We just purchased a 2016 Toyota Sienna used from Toyota Town London. It was a quick and easy process and the sales person Baz Afara was a great help and gave us a great deal. Everything was explained very well. I would certainly recommend them to family and friends and we will go back there when we decide to get another vehicle. More

Gwen Jones provided an outstanding experience. We met Gwen on a day that was pouring with rain. She would not let us go back to our vehicle to get paperwork, she went herself. At one time she was We met Gwen on a day that was pouring with rain. She would not let us go back to our vehicle to get paperwork, she went herself. At one time she was working with 2 couples at the same time, but we never felt ignored or neglected. She provided us with several options, always stressing the benefits of each plan to us, and not to herself or the dealership. We met her 3 years ago as a business manager, and she was great then. As a sales rep, she was outstanding. Everyone of the people we engaged with at the dealership were professional. Will certainly recommend this team to anyone who asks, and will return here for future purchases Anne & Jim Ondrovcik More

Amazing Help! Will was a great help with trading in my older car for a brand new RAV4 XLE! Couldn't be happier with my new wheels Will was a great help with trading in my older car for a brand new RAV4 XLE! Couldn't be happier with my new wheels More

Stressless No pressure, no haggling, excellent two way communication, total understanding of what we wanted, were willing to pay and our needs. Overall, a rela No pressure, no haggling, excellent two way communication, total understanding of what we wanted, were willing to pay and our needs. Overall, a relatively enjoyable experience given the poor reputation of car dealerships in general. More