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ToyotaTown
London, ON
7,326 Reviews
Since our grand opening in 1970, ToyotaTown has been committed to being the leading Toyota dealership in London, Ontario. This commitment, along with our dedication to the London community, has resulted in ToyotaTown becoming the oldest, largest and most well-reviewed new & used Toyota dealership in London, ON.
As an award winning London Toyota dealership, our dedicated staff strives for excellence on a daily basis as it relates to your satisfaction. ToyotaTown has been awarded the Toyota Canada Pride award a total of eleven consecutive years by Toyota Canada, and also received their prestigious Toyota Pinnacle award four times. Our exclusive ToyotaTown Advantage Club membership rewards card can also save you money during every visit you make to our dealership. Visit our website at www.Toyota-town.com to learn more or to become a service member.
Our facilities go above and beyond Expert Toyota Service and Toyota Maintenance and includes drive-through service reception, a quick lube service, alignment, a full Toyota Touch Detailing service, and of course a complimentary car wash. Our ToyotaTown Tire Centre also guarantees a price match on all tires, including Winter Tires. ToyotaTown also guarantees a price match guarantee on all repairs using comparable parts.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 7,326 reviews
March 26, 2018
above and beyond Rob Dako was amazing - we were going on road trip and needed to get a new spare tire for our 4Runner.... the tire was ready hours before they had ori Rob Dako was amazing - we were going on road trip and needed to get a new spare tire for our 4Runner.... the tire was ready hours before they had originally told and Rob called to let us know right away that he had it all taken care of. More
by citywidetowing
Employees Worked With
Robert Dako
March 26, 2018
Recall for the frame on our Toyota Tacoma Helena was the person who took care of this matter for us and it was done within the time frame specified and we are happy with the service. Thank yo Helena was the person who took care of this matter for us and it was done within the time frame specified and we are happy with the service. Thank you Helena! More
by Jbhearts123
Employees Worked With
Helena Vrabec
March 26, 2018
Great Service I purchased a new 2014 Camry Hybrid XLE in 2014 dealing with Shawn Longworth. He was most helpful in the test drive I took pointing out features in t I purchased a new 2014 Camry Hybrid XLE in 2014 dealing with Shawn Longworth. He was most helpful in the test drive I took pointing out features in the car. After I purchased the car he carefully explained a few of the new (to me) functions available in the vehicle. A few weeks later I called him with a problem with setting preset radio stations. He tried his best to solve the problem and then when he was unable to turned me over the service department who couldn't solve it either except by replacing the radio. Fortunately I managed to find the solution on my own and called service back to cancel the order for the new radio. Since my purchase I've taken my car back to ToyotaTown for service and have never been anything but pleased and fully satisfied with that service. Jim Wilson More
by JimHWilson
Employees Worked With
March 26, 2018
A great experience! I walked in without an appointment and was delighted to be taken care of right away. I also put a time limit on the sales person and he delivered ever I walked in without an appointment and was delighted to be taken care of right away. I also put a time limit on the sales person and he delivered everything, including a test drive in the time I gave him. Would definitely go back to Toyota Town anytime! More
by Love toyotatown678
Employees Worked With
March 25, 2018
Great Experienc Alyssa went above and beyond to ensure the vehicle purchased was the right one. Her time spent with us and the knowledge on the vehicles made Toyota T Alyssa went above and beyond to ensure the vehicle purchased was the right one. Her time spent with us and the knowledge on the vehicles made Toyota Town London above and beyond the other dealers we had visited. Than you! More
by Kris
Employees Worked With
Allycia Mulcair
March 24, 2018
Excellent customer service I was in the other day and I was met by David High. He was friendly and easy going. Made me feel very comfortable. David is very Knowledgable not on I was in the other day and I was met by David High. He was friendly and easy going. Made me feel very comfortable. David is very Knowledgable not only on Toyota but with other vehicles as well. David took the time to get to know me and what I might be using the vehicle for. I told him that I was looking for something for my dog walking business. David recommended a few vehicles. Although I am not ready just yet to purchase a vehicle, I definitely will be back when I am! More
by CarrieO76
Employees Worked With
David High
March 24, 2018
service I find the service advisors very patient and helpful. Hey communicate clearly and ensure I understand charges and needed service. I have confidence i I find the service advisors very patient and helpful. Hey communicate clearly and ensure I understand charges and needed service. I have confidence in their recommendations. More
by Jane12345
Employees Worked With
Robert Dako, Amanda Krug
March 24, 2018
Excellent Customer Service! Amanda Krug was very personable and professional. She made sure all of our needs were met and was super friendly too! Excellent experience overall! Th Amanda Krug was very personable and professional. She made sure all of our needs were met and was super friendly too! Excellent experience overall! Thank you! A. Kipfer More
by Koala19791
Employees Worked With
Amanda Krug
March 24, 2018
Made the purchase easy - great experience I assisted a friend with the purchase of their new RAV4. Right from the start the people at Toyota Town were friendly, helpful, non-aggressive. Sean I assisted a friend with the purchase of their new RAV4. Right from the start the people at Toyota Town were friendly, helpful, non-aggressive. Sean listened to her needs and explained the features of the RAV4 and different model levels, explained everything clearly. Reviewing the financing and protection plans were clearly explained, Definitely a great experience buying a vehicle from Toyota Town ! More
by Don Tohivsky
Employees Worked With
Sean O'Grady, Andre de Coning
March 23, 2018
Timely and thoughtful service I recently visited the service department for a recall on our sliding door of our Sienna Van. I am from out of town and was waiting for what was going I recently visited the service department for a recall on our sliding door of our Sienna Van. I am from out of town and was waiting for what was going to be a longer service call. My visit was far shorter than expected and every step was efficient, thoughtful and what I have come to expect in the 12 years plus of service experience from Toyota Town. From beginning to end Helena kept me informed and knowledgeable in the process. More
by rav123
Employees Worked With
Helena Vrabec
