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ToyotaTown
London, ON
7,438 Reviews
Since our grand opening in 1970, ToyotaTown has been committed to being the leading Toyota dealership in London, Ontario. This commitment, along with our dedication to the London community, has resulted in ToyotaTown becoming the oldest, largest and most well-reviewed new & used Toyota dealership in London, ON.
As an award winning London Toyota dealership, our dedicated staff strives for excellence on a daily basis as it relates to your satisfaction. ToyotaTown has been awarded the Toyota Canada Pride award a total of eleven consecutive years by Toyota Canada, and also received their prestigious Toyota Pinnacle award four times. Our exclusive ToyotaTown Advantage Club membership rewards card can also save you money during every visit you make to our dealership. Visit our website at www.Toyota-town.com to learn more or to become a service member.
Our facilities go above and beyond Expert Toyota Service and Toyota Maintenance and includes drive-through service reception, a quick lube service, alignment, a full Toyota Touch Detailing service, and of course a complimentary car wash. Our ToyotaTown Tire Centre also guarantees a price match on all tires, including Winter Tires. ToyotaTown also guarantees a price match guarantee on all repairs using comparable parts.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 7,438 reviews
April 24, 2018
Seems that they’ve thought of everyhting Couldn’t have been better, from our original internet search to getting the keys for our new Rav 4. Every step was easy and enjoyable. Couldn’t have been better, from our original internet search to getting the keys for our new Rav 4. Every step was easy and enjoyable. More
by Very happy customer
Employees Worked With
Other Employees :
Tara Shepherd - 5 stars - excellent, Kevin Swan
April 24, 2018
Great expereance!! My husband and I both bought new vehicle at the same time and we had a great experience!! We felt great with the whole process!! My husband and I both bought new vehicle at the same time and we had a great experience!! We felt great with the whole process!! More
by shadow411
Employees Worked With
April 23, 2018
Ny New RAV4 Courteous, Friendly, and Knowledgeable! Thanks Shawn for simplifying this whole process. Super Happy with my new RAV4. This is my second consecutive v Courteous, Friendly, and Knowledgeable! Thanks Shawn for simplifying this whole process. Super Happy with my new RAV4. This is my second consecutive vehicle.Service is outstanding. More
by Rav4
Employees Worked With
April 23, 2018
Service review Debb Crawford is an excellent Service Advisor. Very personable and professional. She is also easy to chat with. I look forward to working with her Debb Crawford is an excellent Service Advisor. Very personable and professional. She is also easy to chat with. I look forward to working with her again in the future. More
by Jessica Thompson
Employees Worked With
Debb Crawford
April 23, 2018
Recent Purchase Today we took delivery of our new 2018 Toyota Corolla from ToyotaTown in London. Our sales rep was and is Baz Afara. This is the second vehicle we h Today we took delivery of our new 2018 Toyota Corolla from ToyotaTown in London. Our sales rep was and is Baz Afara. This is the second vehicle we have purchased through Baz and have only the highest commendation for him. He is a very welcoming and cheerful agent. It was a pleasure dealing with him. Baz is very knowledgeable and courteous. He answered all our questions more than satisfactorily. We will definitely recommend Baz to our friends and family and look forward to dealing with him in the future. More
by Joe McEwan
April 23, 2018
Great Service I was informed of all the work that had to be done on my vehicle and kept informed about how long it would take. I was very satisfied, as always. I was informed of all the work that had to be done on my vehicle and kept informed about how long it would take. I was very satisfied, as always. More
by satisfied customers
Employees Worked With
Debb Crawford
April 22, 2018
Brian Williams Exceeded my Expectations of a Sales Advisor Got my Rav4 2018 at Toyota-Town. The customer service was largely exceptional. Brian Williams treated me like I was the only customer. He even led the Got my Rav4 2018 at Toyota-Town. The customer service was largely exceptional. Brian Williams treated me like I was the only customer. He even led the way while I drove my car from London to Stratford as it was my first time on that route. I felt pampered by the follow-up calls asking about how well my car was performing. I'm the "It's Toyota or Nothing" type, and my experience so far has strengthened that belief. Thank you Brian, thank you Toyota-Town! More
by Dickson Enebuse
Employees Worked With
Nicole Levasseur, Brian Williams
April 22, 2018
Great customer service Customer service was great. Helena Vrabec was helpful, knowledgeable, and friendly as she checked me in, and non-threateningly shared the technician s Customer service was great. Helena Vrabec was helpful, knowledgeable, and friendly as she checked me in, and non-threateningly shared the technician suggestions for repairs. She said it would take three hours to fix the vehicle and it turns out they got it done in two! Waiting area was sufficient, couches comfy, and a small complimentary coffee was available. Will go back for further vehicle maintenance. More
by Notacarchick
Employees Worked With
Helena Vrabec
April 21, 2018
Toyota Rav 4 Awesome!!!! I have owned my Rav 4 for a year now and completely satisfied. Shawn was an great guy to work with. He was friendly, and helpful. Even when we stop in I have owned my Rav 4 for a year now and completely satisfied. Shawn was an great guy to work with. He was friendly, and helpful. Even when we stop in for our service appointments and I'm having coffee in the lounge area he stops to say "hello". Thanks More
by Nancy Ann Maltezo
Employees Worked With
April 21, 2018
Service provided feedback 100% satisfied with service provided for the visit on April 19, 2018. Shuttle service provided is excellent. This office has friendly, helpful and k 100% satisfied with service provided for the visit on April 19, 2018. Shuttle service provided is excellent. This office has friendly, helpful and knowledgeable staff. I will definitely recommend this Dealer to friends. More
by Service review
Employees Worked With
Amanda Krug, Helena Vrabec
