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ToyotaTown
London, ON
7,472 Reviews
Since our grand opening in 1970, ToyotaTown has been committed to being the leading Toyota dealership in London, Ontario. This commitment, along with our dedication to the London community, has resulted in ToyotaTown becoming the oldest, largest and most well-reviewed new & used Toyota dealership in London, ON.
As an award winning London Toyota dealership, our dedicated staff strives for excellence on a daily basis as it relates to your satisfaction. ToyotaTown has been awarded the Toyota Canada Pride award a total of eleven consecutive years by Toyota Canada, and also received their prestigious Toyota Pinnacle award four times. Our exclusive ToyotaTown Advantage Club membership rewards card can also save you money during every visit you make to our dealership. Visit our website at www.Toyota-town.com to learn more or to become a service member.
Our facilities go above and beyond Expert Toyota Service and Toyota Maintenance and includes drive-through service reception, a quick lube service, alignment, a full Toyota Touch Detailing service, and of course a complimentary car wash. Our ToyotaTown Tire Centre also guarantees a price match on all tires, including Winter Tires. ToyotaTown also guarantees a price match guarantee on all repairs using comparable parts.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 7,472 reviews
May 01, 2018
extremely helpful I had an emergency flat tire while shopping and Amanda made sure I was comfortable and had my tire fixed quickly, even without an appointment. I had an emergency flat tire while shopping and Amanda made sure I was comfortable and had my tire fixed quickly, even without an appointment. More
by Pebbles
Employees Worked With
Amanda Krug
April 30, 2018
New 2018 Corolla XSE Been coming to ToyotaTown in London since I was 18 years old...have always appreciated the service and the sales staff. Ken is very attentive to your Been coming to ToyotaTown in London since I was 18 years old...have always appreciated the service and the sales staff. Ken is very attentive to your vehicle needs and Andre is always a pleasure to deal with in the finance department. Already loving the new Corolla! More
by Doogie77
April 30, 2018
Great Customer Service Brian was very helpful and knowledgable on my last visit to ToyotaTown. I didn't end up buying a vehicle but would recommend him to anyone looking for Brian was very helpful and knowledgable on my last visit to ToyotaTown. I didn't end up buying a vehicle but would recommend him to anyone looking for a Toyota. More
by sam
Employees Worked With
Brian Williams
April 30, 2018
Fantastic experience! My experience with Todd Servant, the Service Advisor, was absolutely wonderful! He arranged for the work to be done and for the shuttle to drive me th My experience with Todd Servant, the Service Advisor, was absolutely wonderful! He arranged for the work to be done and for the shuttle to drive me there and back, both in a very timely manner! Everything about my tire change and my new rim installation was exceptional! I will go nowhere else to service my 4Runner or to buy another one! The experience with Todd is always great! More
by Robbin
Employees Worked With
April 30, 2018
What I expect and what I receive I purchased a Venza a few years back and have been taking it in to Toyota Town through the life of my car. Helena is prompt and knowledgeable. She mak I purchased a Venza a few years back and have been taking it in to Toyota Town through the life of my car. Helena is prompt and knowledgeable. She makes suggestions based on the history of the vehicle, and asks what works best for the customer. She even reminded me that I forgot my house key on the car key ring! Attention to detail, that is what I expect and what I received. More
by VenzaVenza
Employees Worked With
Helena Vrabec
April 29, 2018
Excellent Customer Experience I was recently assisted by both Janine and Brian and was very pleased with the professional, prompt and pleasant service I received. They went out I was recently assisted by both Janine and Brian and was very pleased with the professional, prompt and pleasant service I received. They went out of their way to assist me, answering the many questions I had. I would highly recommend this dealership to anyone! More
by Heather
April 29, 2018
Great experience! I just purchased a new 2018 Camry from this dealership and Couldn’t be happier! David had great knowledge of all the cars and spent the better part of I just purchased a new 2018 Camry from this dealership and Couldn’t be happier! David had great knowledge of all the cars and spent the better part of his Saturday test driving different cars with us (like hours! Sorry David lol) he made the experience fun and actually enjoyable! Thanks David! :) More
by Monte123
April 28, 2018
Informative and professional I had the pleasure of speaking to Sean O'Grady while trying to decide which SUV I wanted to buy. He was extremely knowledgeable about the Rav 4 I test I had the pleasure of speaking to Sean O'Grady while trying to decide which SUV I wanted to buy. He was extremely knowledgeable about the Rav 4 I test drove and explained all of the safety features very well. His professional demeanor was amazing, I have not looked for a new vehicle since the 1990's and was pleasantly surprised with being treated as a person not someone to scam. That is what they used to do, I have already told friends to go see him when they need a new vehicle. More
by Karen B
Employees Worked With
Sean O'Grady
April 28, 2018
Simply like how my mom and I were treated My mom is looking for a new car, so I came along to help her. David came over , wasn't pushy, and simply asked if he could help. Gave great advice on My mom is looking for a new car, so I came along to help her. David came over , wasn't pushy, and simply asked if he could help. Gave great advice on what to get .... for my mom's needs. Haven't made a decision yet but if/when we come back, we'll definitely ask for David's help. More
by Shane
Employees Worked With
David High
April 28, 2018
Great Experience Shawn was great in taking me for a test drive in Rava 4 and explaining how all the components worked so I felt comfortable .He is informative and fri Shawn was great in taking me for a test drive in Rava 4 and explaining how all the components worked so I felt comfortable .He is informative and friendly which is a good asset . I like that you dont feel pressured when dealing with Shawn . Tarra Smith More
by Tarra1234
Employees Worked With
