ToyotaTown

Excellent Service from MJ Rizalla MJ and all the team offered me a great service and honest advice regarding the technical needs for my car. He was top notch, very helpful and able to MJ and all the team offered me a great service and honest advice regarding the technical needs for my car. He was top notch, very helpful and able to accommodate all my questions. More

Awesome Last Minute Service I noticed the night before that both my headlights were not working. I called in the next day and Service was able to get me in the afternoon. As soon I noticed the night before that both my headlights were not working. I called in the next day and Service was able to get me in the afternoon. As soon as I got there, Peter helped me right away and was able to resolve the problem. I was done within an hour, and was not charged because I had been there a few weeks prior due to a similar issue. Highly recommend Toyotatown and their service department for all your emergency repair needs!! Thank you so much guys! More

Great Service and team work I started very lightly looking at new vehicles and met with a sales person and test drove several vehicles. There was no heavy pressure, but there wa I started very lightly looking at new vehicles and met with a sales person and test drove several vehicles. There was no heavy pressure, but there was good followup with me by phone and email. I took a while to decide and went back in several times. When my original sales person was not available because I had not made an appointment, another sales person stepped in to help, again with no pressure. The day that my new Highlander was ready for delivery my original sales person (Justin Maki) was unavailable due to illness. I was very impressed with how well his colleague (OV Khalili) stepped in to provide for a smooth delivery. Dealing with Rita Dalal for the financial services end of things was very pleasant as well. I've dealt with ToyotaTown since buying my 2009RAV and have been very happy with their people and their service. More

Very busy. Oil change becomes all fluids changed The service area was overly busy due to snow tires being taken off and I waited close to 10 minutes for a service advisor. Usually that wait is zero t The service area was overly busy due to snow tires being taken off and I waited close to 10 minutes for a service advisor. Usually that wait is zero to 1 minute. I heard from a worker that the snow tire process makes them extra busy twice a year for over a month each time. In the autumn Toyotatown had offered evening tire appointments but they didn't offer that this spring. I wish they had. As for my oil change, there were no records for the other fluids being changed according to the maintenance schedule, which surprised me, but I didn't know for sure so I also ended up with new brake and transmission fluid. There was also a lineup to pay, with only 1 or 2 cashiers, so that was not fun either. They really need to have more cashiers. I saw one lady really surprised she had to wait in line to pay. The only bright moments were the shuttle drivers, who were personable. More

Very satisfied Service Advisor (Jason) was friendly, explained everything very well, completed the work on time as promised I was in a bind to get my snow tires rem Service Advisor (Jason) was friendly, explained everything very well, completed the work on time as promised I was in a bind to get my snow tires removed. Jason found a time slot that was satisfactory More

Summer tires Due to several changes in my appointment, some caused by me, today I finally had the opportunity to get my new summer tires on my car. Amanda was ins Due to several changes in my appointment, some caused by me, today I finally had the opportunity to get my new summer tires on my car. Amanda was instrumental in getting the appointment sorted out and everything handled efficiently. I appreciated her professionalism and her sense of humour. More

Amazing ovi is the best person I've met in a long time Ovi is the guy to talk to for your Toyota needs he was very professional and happy . He can talk to you on a different level ... Will always go back t Ovi is the guy to talk to for your Toyota needs he was very professional and happy . He can talk to you on a different level ... Will always go back to him to buy my car's More

Awesome experience and great deals I want to thank Mr.Kevin Swan for all the services. He is very professional and efficient salesperson. It was great time dealing with him. I want to thank Mr.Kevin Swan for all the services. He is very professional and efficient salesperson. It was great time dealing with him. More

Comfortable experience I was put at ease since I was very nervous going to dealership. I was complaining about the Detailling job done on my new vehicle. I was treated with I was put at ease since I was very nervous going to dealership. I was complaining about the Detailling job done on my new vehicle. I was treated with understanding and made to feel comfortable and that my expectations were not unreasonable. Ken took the time to review with me some of the special features of technology on my new car and has invited me back anytime I have questions on the operation of my vehicle. I thank them all for my help. More

Above and beyond Whether we have a scheduled service appointment or an unforeseen mechanical problem, Rob Dako and other staff in the service department go above and b Whether we have a scheduled service appointment or an unforeseen mechanical problem, Rob Dako and other staff in the service department go above and beyond to accommodate us to get us and our car on our way. More