ToyotaTown

Great service! Came in during lunch hour with a Bluetooth issue and Firis helped me figure it out easily! I recommend him and Toyota Town to everyone! Came in during lunch hour with a Bluetooth issue and Firis helped me figure it out easily! I recommend him and Toyota Town to everyone! More

Exceptional Service, products and pricing After purchasing a brand new Toyota corolla last year we realized as much as we loved the car, we needed more space for picking up large items. We w After purchasing a brand new Toyota corolla last year we realized as much as we loved the car, we needed more space for picking up large items. We went back to Toyota town and found exactly what we were looking for. We ended up purchasing a 2018 Toyota Highlander, which was fully loaded with low mileage. I have recommended to all of my family and friends to go and see the team at Toyota town for their next vehicle purchase. More

I love my new corolla hatchback! My experience here was everything I wanted it to be. I was purchasing my first car (at 30 I know) and the team here helped make my decision easy and s My experience here was everything I wanted it to be. I was purchasing my first car (at 30 I know) and the team here helped make my decision easy and stress free. I had been to 2 dealerships before coming here and looked at a lot used cars and when I came in to Toyota town I was looking at a used Corolla. It was recently sold and Brian sat down with me and went over other options of other models used and new. I was a little indecisive and got him to quote 4 different options for me. I came into test drive the hatchback and a used Corolla (Geordie) took me very quickly out on both (I was in a rush coming from work going to babysit my niece and nephew). They were super accommodating if Brian wasn’t available he made sure I could come in anytime and have someone look after me. I finally decided on a new Corolla hatchback and I met Rita. She was awesome and made the daunting task of purchasing and money less stressful. We made sure that I had the proper features what was necessary to maintain my car but within my budget. I felt very comfortable and not pressured into anything I didn’t want. Rita even answered my call when she was off in the morning and answered a few last minute questions. Finally as I was waiting for my car (coming from Japan) my current car broke down and was no longer drivable and not worth fixing. I desperately called Brian up and asked if my car could get there any earlier (I could not work without a car). He called me back within an hour and had a loner car for me to drive for the few days before my car was ready. Really was life saver (I’m a supply teacher and very dependent on my car to get everywhere). That is where I met (I’m sorry I can’t remember his name but the very friendly Old school VW Beatle driving guy). He greeted my mother and I and chatted to us while we waited for a few papers to be signed and the car to be brought up. I had a great experience here and I am LOVING my new car! I highly suggest coming here everyone I met was kind and they went above and beyond to help me. Thanks guys! More

Amazing Service From the time my husband and I pulled onto the lot until a week later when I drove off the lot with my New 4 Runner Geordie was amazing. He kept in to From the time my husband and I pulled onto the lot until a week later when I drove off the lot with my New 4 Runner Geordie was amazing. He kept in touch while I was trying to figure out how to get out of my lease and into the vehicle of my dreams. In the end he solved all my problems and took care of my lease and made sure I was able to purchase my new vehicle without any issues. I have a problem with my touch screen not working, he is aware of it and working on setting up an appointment for the service technicians to address and remedy. Thank you Geordie for making me feel like royalty. More

Good but seems to miss the mark on details Brought my vehicle in for a 24,000km service and Apple Car Play update. Fast efficient check in and shuttle driver was friendly and efficient at getti Brought my vehicle in for a 24,000km service and Apple Car Play update. Fast efficient check in and shuttle driver was friendly and efficient at getting me back to work. When I returned to pick up my vehicle the lady at reception was friendly and went over my bill and let me know everything that was done in the service and that CarPlay update was complete. She stated that my car was washed and up front and handed me my keys. I went to my car and I will know for the future to ask them not to wash my car as there was dried up soap all over it. I was in a hurry to get back to work so I did not mention it. I did however go back inside to attempt to get someone to help me with the apple CarPlay as I have never used it before. I had to ask 3 people It would be beneficial to have a 1 page document to explain how the feature that I paid $60.00 for works. Google it doesn’t seem like an acceptable answer for something that I paid money for to replace the Entune system which was very unsatisfactory Like I said: Good but could be better More thinking from a customer perspective would be beneficial More

Our great experience with Toyota Town. While looking at vehicles Justin Maki approached us and answered all of our questions. Justin then quickly got the wheels in motion to secure our new While looking at vehicles Justin Maki approached us and answered all of our questions. Justin then quickly got the wheels in motion to secure our new vehicle and went over and above to provide us with excellent customer service. Overall our experience with Justin and everyone that we met with at Toyota Town was beyond our expectations and we look forward to years of repeated service with Toyota Town. We are beyond happy. Thanks again Justin. More

Excellent service!! Firis was so busy the day I came in and yet he still managed to help me as soon as he could and was so nice to me. I recommend him to anyone who wants Firis was so busy the day I came in and yet he still managed to help me as soon as he could and was so nice to me. I recommend him to anyone who wants someone as friendly, caring and honest advisor to look after their car. More

Great And Quick Service as Usual Oil change and quick checkup. As usual, the adviser was kind and courteous, and the service was quick. Definitely coming back again for my next one. Oil change and quick checkup. As usual, the adviser was kind and courteous, and the service was quick. Definitely coming back again for my next one. More

Helena goes above and beyond Helena's customer service is second to none! She is professional, friendly, and always goes above and beyond her duties to ensure I have a good custo Helena's customer service is second to none! She is professional, friendly, and always goes above and beyond her duties to ensure I have a good customer experience at ToyotaTown. It's people like Helena that keep me loyal to my dealership. Thank you Helena! More

Outstanding Service Geordie Hock is an exceptional salesperson. Even with the knowledge I had no intention to immediately buy a vehicle, Mr. Hock was attentive, courteo Geordie Hock is an exceptional salesperson. Even with the knowledge I had no intention to immediately buy a vehicle, Mr. Hock was attentive, courteous, and never made me feel like an inconvenience. Mr. Hock is very knowledgeable about Toyota products and had no problems answering any questions I had. Geordie was honest and offered helpful suggestions and advice throughout the purchase process. At no time did I feel pressured to make a purchase I was not comfortable with. I originally planned on only test driving a vehicle my local dealer did not stock and then ordering through them. However, I was so pleased with the service Mr Hock provided I decided to purchase my vehicle at Toyota Town. I would confidently refer anyone I know to purchase a vehicle from Geordie Hock at Toyota Town, with the knowledge they will be treated as well as I have been. More