
ToyotaTown
London, ON
Hours
Sales/Showroom
Monday 9:00 AM - 5:00 PM
Tuesday 11:00 AM - 7:00 PM
Wednesday 9:00 AM - 5:00 PM
Thursday 11:00 AM - 7:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 4:30 PM
Tuesday 7:30 AM - 4:30 PM
Wednesday 7:30 AM - 4:30 PM
Thursday 7:30 AM - 4:30 PM
Friday 7:30 AM - 4:30 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Great Customer experience! I would like to appreciate the great service and care obtained from : Mr Baz Afara for being passionate , professional and friendly. Mrs Rita Dalal I would like to appreciate the great service and care obtained from : Mr Baz Afara for being passionate , professional and friendly. Mrs Rita Dalal for the great support and being friendly as well. Mr.Brian for his offers to reach my satisfaction. More
Excellent! Met my needs exactly! Brian was excellent. I was pretty certain about the vehicle I wanted, and Brian validated my decision. He was informative, knowledgeable, professional Brian was excellent. I was pretty certain about the vehicle I wanted, and Brian validated my decision. He was informative, knowledgeable, professional, and incredibly personable. I would recommend Brian to anyone searching for a new car. More
Just purchased Corolla # 3 I bought my first new car from Ken Yates back in the Summer of 2008 and have just purchased my 3rd new Corolla from Ken and his team at ToyotaTown. M I bought my first new car from Ken Yates back in the Summer of 2008 and have just purchased my 3rd new Corolla from Ken and his team at ToyotaTown. My experiences with purchasing and servicing my vehicles here have always been top notch and, after driving GM vehicles for most of my life, I won't drive anything other than a Toyota now. Ken is knowledgeable, friendly and thorough from start to finish. My new 2019 Corolla has some new safety features and electronics that were explained in detail when I picked up the car. Shout out to Rita Dalal for all of her help with the add-ons that I chose and processing the paperwork was quick and relatively painless (always a little pain when financing a new car). I wouldn't deal anywhere else, thanks again Ken & Rita ! More
Awesome experience He is soo friendly and helpful to the customers I strongly recommend for the customers for smart experience from the sales He is soo supportive an He is soo friendly and helpful to the customers I strongly recommend for the customers for smart experience from the sales He is soo supportive and efficient person I feel , he will be an asset for Toyota group I need to do future business with him More
Very comfortable with a wam and fuzzy feeling Baz Afara was very informative, knowledgeable and was very helpful. He went over and beyond to answering any questions that my husband and I had. He Baz Afara was very informative, knowledgeable and was very helpful. He went over and beyond to answering any questions that my husband and I had. He had be recommended to us from a friend who also purchased a vehicle through Baz and we would highly recommend him as well. Also when he was busy with someone else he made sure that we were taken care of., Gwen assisted us with a test drive of the new 2019 Rav 4. Thank you to both Baz and Gwen for making our Toyota experience a very warm and welcome one. Thus today we now own a beautiful 2019 Rav 4 with also the help of Janine in the finance department. She is truly meant to be in that position as with Baz and Gwen More
Very good He is very cooperative and responsive. He assisted in each and every step of the process. I would strongly recommend him for every one to do business. He is very cooperative and responsive. He assisted in each and every step of the process. I would strongly recommend him for every one to do business. More
Very good experience overall Brian Williams was very informative and helpful during my purchase of the Rav4. Brain did his utmost to ensure I understood all the features of the ve Brian Williams was very informative and helpful during my purchase of the Rav4. Brain did his utmost to ensure I understood all the features of the vehicle. When it came to do the actual paperwork, he helped me completely understand every fee and the whole process. I would recommend anyone to Brian. Thanks again, Brian. More
Very busy. Oil change becomes all fluids changed The service area was overly busy due to snow tires being taken off and I waited close to 10 minutes for a service advisor. Usually that wait is zero t The service area was overly busy due to snow tires being taken off and I waited close to 10 minutes for a service advisor. Usually that wait is zero to 1 minute. I heard from a worker that the snow tire process makes them extra busy twice a year for over a month each time. In the autumn Toyotatown had offered evening tire appointments but they didn't offer that this spring. I wish they had. As for my oil change, there were no records for the other fluids being changed according to the maintenance schedule, which surprised me, but I didn't know for sure so I also ended up with new brake and transmission fluid. There was also a lineup to pay, with only 1 or 2 cashiers, so that was not fun either. They really need to have more cashiers. I saw one lady really surprised she had to wait in line to pay. The only bright moments were the shuttle drivers, who were personable. More
Summer tires Due to several changes in my appointment, some caused by me, today I finally had the opportunity to get my new summer tires on my car. Amanda was ins Due to several changes in my appointment, some caused by me, today I finally had the opportunity to get my new summer tires on my car. Amanda was instrumental in getting the appointment sorted out and everything handled efficiently. I appreciated her professionalism and her sense of humour. More
Precise and crisp quoting with full transparency It was a good experience dealing with them, I visited with my friend and found these people are the best. They are not just speaking for a deal, they It was a good experience dealing with them, I visited with my friend and found these people are the best. They are not just speaking for a deal, they need us to get our best out from their best offers. More