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ToyotaTown

London, ON

4.9
6,721 Reviews
Since our grand opening in 1970, ToyotaTown has been committed to being the leading Toyota dealership in London, Ontario. This commitment, along with our dedication to the London community, has resulted in ToyotaTown becoming the oldest, largest and most well-reviewed new & used Toyota dealership in London, ON. As an award winning London Toyota dealership, our dedicated staff strives for excellence on a daily basis as it relates to your satisfaction. ToyotaTown has been awarded the Toyota Canada Pride award a total of eleven consecutive years by Toyota Canada, and also received their prestigious Toyota Pinnacle award four times. Our exclusive ToyotaTown Advantage Club membership rewards card can also save you money during every visit you make to our dealership. Visit our website at www.Toyota-town.com to learn more or to become a service member. Our facilities go above and beyond Expert Toyota Service and Toyota Maintenance and includes drive-through service reception, a quick lube service, alignment, a full Toyota Touch Detailing service, and of course a complimentary car wash. Our ToyotaTown Tire Centre also guarantees a price match on all tires, including Winter Tires. ToyotaTown also guarantees a price match guarantee on all repairs using comparable parts.
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1065 Wharncliffe Rd S

London, ON

N6L 1J9

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Showing 6,721 reviews

December 26, 2018

Fast, friendly and helpful! Helena was so much help! Got my clutch inspected, parts ordered, installed and delivered back to me withing a week during winter tire season! The next More

by codyc1234
Recommend Dealer
Yes
Employees Worked With
Helena Vrabec
Jan 24, 2019 -

ToyotaTown responded

Hi Cody, Thank you for the review. The feedback is greatly appreciated.

December 25, 2018

PATIENT AND RESPECTFUL Shawn Longworth was patient and respectful through our purchase process. This was key for us as originally we were looking to buy used and then ended More

by brubor
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawn Longworth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andre de Coning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 24, 2019 -

ToyotaTown responded

Hi Brubor, Thank you for the review. The feedback is appreciated. We hope to see you back again for future service appointments and most importantly we hope you love your new vehicle!

December 25, 2018

great experience well it was a great experience , no pressure sales people , very comfortable environment and was treated very well by the salesman , would go there ag More

by alexb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Janine Feenstra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andre de Coning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Williams
Jan 24, 2019 -

ToyotaTown responded

Hi Alex, Thank you for the review. The feedback is appreciated. We hope to see you back again for future service appointments and most importantly we hope you love your new vehicle!

December 21, 2018

Always Great Service Constantly helpful and useful advice and recommendation. Great to deal with and a great representative for the dealership. People like Amanada makes More

by SPK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amanda Krug
Jan 24, 2019 -

ToyotaTown responded

Hi Paul, Thank you for the review. The feedback is greatly appreciated.

December 21, 2018

Snow tires purchased and installed All of the staff were very friendly, welcoming , efficient and knowledgeable. The work was completed in less time than I had anticipated. I was quite More

by Beth
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Firis Sharif
Jan 24, 2019 -

ToyotaTown responded

Hi Beth, Thank you for the review. The feedback is greatly appreciated.

December 20, 2018

great service My car was in for oil change and snow tires. Helena kept me up to date on status of the work and provided education for the importance of some body w More

by nahtanoj
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Helena Vrabec
Jan 24, 2019 -

ToyotaTown responded

Hi Nahtanoj, Thank you for the review.

December 20, 2018

Great service from Helena vrabec sales advisor Helena is outgoing and very service oriented person; she gave me great advice and booked my next service. Pls give her a raise; not many people like h More

by Wendy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Helena Vrabec
Jan 24, 2019 -

ToyotaTown responded

Hi Wendy, Thank you for the review.

December 19, 2018

Great Service Bought new Camry Hybrid XLE, Great experience, except longer than expected wait for vehicle to arrive. Will buy a car here again... Gwen was very More

by Red M
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gwen Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 24, 2019 -

ToyotaTown responded

Hi there, Thank you for the review. We do apologize about the wait. We hope to see you back again for future service appointments and most importantly we hope you love your new Camry Hybrid!

December 18, 2018

Great Service The service advisor, Amanda, was very helpful with fitting in my appointment given my limited availability: The service was completed on time, and I a More

by Lallen22
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amanda Krug
Jan 24, 2019 -

ToyotaTown responded

Hi Lallen, thank you for the review. The feedback is greatly appreciated.

December 17, 2018

Great service My service advisor, Helena Vrabec, was very pleasant and helpful. I inadvertently came on the wrong day for service, however, the dealership fit me in More

by D
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Helena Vrabec
Dec 17, 2018 -

ToyotaTown responded

Hi D, Thank you for leaving us a review. We hope to see you back at our dealership again for future service appointments.

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