ToyotaTown

The salesman was knowledgeable & didn't make me feel rushed. Geordie was knowledgeable about the Corolla and didn't make me feel rushed when making the decision to purchase the car. He respected the fact that I Geordie was knowledgeable about the Corolla and didn't make me feel rushed when making the decision to purchase the car. He respected the fact that I needed to speak with my financial advisor before making a decision. Geordie asked appropriate questions in order to find out what my needs were in a car and then made a recommendation. Even when a problem arose with the deal, beyond his control, he was always very professional. More

Emergency Service During my travel to a family function I experienced a flat tire on the 401. Toyota Roadside Assistance was prompt in getting my tire changed however During my travel to a family function I experienced a flat tire on the 401. Toyota Roadside Assistance was prompt in getting my tire changed however I needed a new tire to complete my trip. Called the ToyotaTown dealership in London which was the nearest dealership at the time. Based on the call an appointment was set up and a new tire ordered. Arrived at the dealership where the service happened immediately and got me on my way. Jason DeFelice (Senior Service Manager) and the team (Joe Moniz) were very helpful and very professional. Certainly one of the best levels of customer service I have experienced. I have been a Toyota customer for 30 years and experiences like this remind me why. Thanks to the ToyotaTown Service team. More

Good work I had the second schedule maintenance of my Corolla and they were one time to receive me and I got all the explanation I need. They also explained all I had the second schedule maintenance of my Corolla and they were one time to receive me and I got all the explanation I need. They also explained all the steps. More

Peace of Mind great service today , from Joe Moniz, Rob , the shuttle driver and the front desk! Thank You for everything and seeing me right away! I will be goin great service today , from Joe Moniz, Rob , the shuttle driver and the front desk! Thank You for everything and seeing me right away! I will be going back in the future! More

Friendly Staff Everyone who we interacted with in the purchase of our Rav was very friendly and accommodating to make our experience top notch. Thank you for your f Everyone who we interacted with in the purchase of our Rav was very friendly and accommodating to make our experience top notch. Thank you for your fine efforts. More

Great staff Staff friendly, all work well together. Sales specialist very organized, all paperwork was ready when I arrived, attention to detail evident. As Gwen Staff friendly, all work well together. Sales specialist very organized, all paperwork was ready when I arrived, attention to detail evident. As Gwen was tied up initially with another client who had an accident She. asked a co worker ( Baz) to begin to review the paper work with me, so I did not have to wait for her to finish with her client.Efficient dealership. More

First service Great team. Speedy service. Staff was excellent and professional. Helena Vrabec was great. The vehicle getting a bath was a nice touch. Lounge is cool Great team. Speedy service. Staff was excellent and professional. Helena Vrabec was great. The vehicle getting a bath was a nice touch. Lounge is cool and comfortable. Great dealership. More

Great service Always great service each time I’ve taken my vehicle here. Peter Engelmanas does an exceptional job on detailing. Allan Lindsay is a great mechanic Always great service each time I’ve taken my vehicle here. Peter Engelmanas does an exceptional job on detailing. Allan Lindsay is a great mechanic and knows his stuff. More

Friendly Staff and Informative Salesmanship I have nothing to complain about concerning my time at Toyota Town. I was promptly met with a representative upon arrival, I had all of my questions a I have nothing to complain about concerning my time at Toyota Town. I was promptly met with a representative upon arrival, I had all of my questions addressed about the vehicles I looked at, financing and warranty coverage. The interior of the show room was well maintained and organized, and there was a friendly atmosphere all around. More

Great Service and Very Patient Sales Specialists I had an excellent experience at Toyotatown buying my car this past week. Both Gwen and Ken were very thorough and knowledgeable about the car produc I had an excellent experience at Toyotatown buying my car this past week. Both Gwen and Ken were very thorough and knowledgeable about the car products, and they answered all my questions that I had about everything! Even on the test drive, Ken patiently responded to all my queries, and when Gwen went over the features in the car, I had to ask her to repeat what she had said MANY times! They were pleasant, caring, and willing to help in any way. I appreciated working with both Gwen and Ken, as well as Rita, and the transaction was completed without difficulty. Thanks to all of you for making this a positive experience! More