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ToyotaTown
London, ON
6,715 Reviews
Since our grand opening in 1970, ToyotaTown has been committed to being the leading Toyota dealership in London, Ontario. This commitment, along with our dedication to the London community, has resulted in ToyotaTown becoming the oldest, largest and most well-reviewed new & used Toyota dealership in London, ON.
As an award winning London Toyota dealership, our dedicated staff strives for excellence on a daily basis as it relates to your satisfaction. ToyotaTown has been awarded the Toyota Canada Pride award a total of eleven consecutive years by Toyota Canada, and also received their prestigious Toyota Pinnacle award four times. Our exclusive ToyotaTown Advantage Club membership rewards card can also save you money during every visit you make to our dealership. Visit our website at www.Toyota-town.com to learn more or to become a service member.
Our facilities go above and beyond Expert Toyota Service and Toyota Maintenance and includes drive-through service reception, a quick lube service, alignment, a full Toyota Touch Detailing service, and of course a complimentary car wash. Our ToyotaTown Tire Centre also guarantees a price match on all tires, including Winter Tires. ToyotaTown also guarantees a price match guarantee on all repairs using comparable parts.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 5:00 PM
Tuesday 11:00 AM - 7:00 PM
Wednesday 9:00 AM - 5:00 PM
Thursday 11:00 AM - 7:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 4:30 PM
Tuesday 7:30 AM - 4:30 PM
Wednesday 7:30 AM - 4:30 PM
Thursday 7:30 AM - 4:30 PM
Friday 7:30 AM - 4:30 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 6,715 reviews
February 21, 2019
Excellent service! I am a returning customer. The service I received from my salesperson Gwen Jones, from 8 years ago to my new purchase now is excellent. She knows her I am a returning customer. The service I received from my salesperson Gwen Jones, from 8 years ago to my new purchase now is excellent. She knows her product, and understands my needs. Thank you Gwen for your patience with my many questions. And guidance with my new Prius Prime. The service department over the years of servicing my “old” Prius has always been excellent. More
by Coby
Helpful February 21, 2019
Wonderful experience buying my RAV 4 I had a wonderful experience buying my 2019 RAV 4 from Toyota Town in London. My Rav 4 was ready and all the work that was promised was complete the s I had a wonderful experience buying my 2019 RAV 4 from Toyota Town in London. My Rav 4 was ready and all the work that was promised was complete the sales man Geordie sat with us to make sure we knew all the features of the new RAV. It is a wonderful experience. More
by Apitman1
February 20, 2019
Excellent Awesome experience and had great time. It was a fun experience and i got the help i needed. Nate was a great crazy fun guy to work with. Awesome experience and had great time. It was a fun experience and i got the help i needed. Nate was a great crazy fun guy to work with. More
by Utsav
February 18, 2019
Fantastic Service Geordie Hock was outstanding in serving and helping us with buying our new RAV4 . He was very knowledgable in all the features of the car which was r Geordie Hock was outstanding in serving and helping us with buying our new RAV4 . He was very knowledgable in all the features of the car which was really impressive. We were very satisfied with the trade value that was offered for our vehicle as well. The transaction went very smoothly. Overall we are very pleased with Toyota Town and enjoy our new Rav4 very much. More
by Captainron
February 18, 2019
Good service The service was good. The advisor was thorough and gave me the information that I needed. You may want to re-think the alignment machine. To charge The service was good. The advisor was thorough and gave me the information that I needed. You may want to re-think the alignment machine. To charge the cost of alignment for a minor change is not necessary. More
by gmsimp
February 17, 2019
Patience, confidence and excellence. Baz Afara was instrumental in my purchase of a new RAV4 XLE with Premium Package from Toyotatown. Baz knew I was looking at several vehicles at othe Baz Afara was instrumental in my purchase of a new RAV4 XLE with Premium Package from Toyotatown. Baz knew I was looking at several vehicles at other dealers and was confident in his product and patient with my many comparative visits. He even let me drive a one year old competitor’s product on the lot hot a head to head comparison. In the end I was still torn between the RAV4 and the CRV and I can honestly say that my experience with Baz was the deciding factor. Now that I’ve driven it for a couple of days I’m confident in my decision. I should have known I’ve driven a Toyotatown Camry for the past 15 years. More
by Glenn
February 16, 2019
Information Helena is very helpful, friendly and informative. She listened to my problem with my vehicle patiently and gave me advices. Overall it is a good exper Helena is very helpful, friendly and informative. She listened to my problem with my vehicle patiently and gave me advices. Overall it is a good experience. More
by Keat28
Employees Worked With
Helena Vrabec
February 15, 2019
Excellent service My sales specialist Baz, helped me to find the right solution, giving a great explanation about leasing and financing. I always felt support from the My sales specialist Baz, helped me to find the right solution, giving a great explanation about leasing and financing. I always felt support from the people I spoke with and they always gave me options so I could take the right decision. More
by Maria
February 15, 2019
Jason DeFelice Jason was very polite and a very good listener. Very compassionate and caring. He made sure that I understood and appreciate the important things tha Jason was very polite and a very good listener. Very compassionate and caring. He made sure that I understood and appreciate the important things that needed attention. Very friendly to deal with. More
by DeemTheo
Employees Worked With
February 15, 2019
Smooth intake and pick up. I can't really point out any negatives from the point the CAR was dropped off until I picked it up. Highly recommended intake and pick up. I can't really point out any negatives from the point the CAR was dropped off until I picked it up. Highly recommended More
by Satisfied
Employees Worked With
Helena Vrabec
