ToyotaTown

Thank you Helena Once again, the service I received from Helena Vrabec was excellent. Helena is experienced and professional, and always goes the extra mile to make s Once again, the service I received from Helena Vrabec was excellent. Helena is experienced and professional, and always goes the extra mile to make sure her customers receive top notch customer service. More

Justin is thoroughly professional ...and patient! Justin was a pleasure to deal with, never mind that he reminds me of Schitt’s Creek daughter’s (ex!?)boyfriend but that’s another conversation! I m Justin was a pleasure to deal with, never mind that he reminds me of Schitt’s Creek daughter’s (ex!?)boyfriend but that’s another conversation! I made it clear that I was likely just looking that day and although he tried to seal the deal (that IS his job) he was in no way annoying or patronizing or pushy. And I never felt rushed. He showed a sense of humour, much patience and just seemed genuinely trustworthy. I got more than enough information (and a test drive) so I actually was more than tempted that day to follow through — so he may yet see me again. If I end up shopping in Toronto where I live, I just hope that I run into at least a couple salespeople that have his character. I would trust this dealership just based on their having Justin on staff. More

Excellent Experience Justin Maki was extremely helpful when I leased my car a couple years ago and was equally patient with my indecisive nature. Justin has once again bee Justin Maki was extremely helpful when I leased my car a couple years ago and was equally patient with my indecisive nature. Justin has once again been very helpful as I explore my next options. Thank you Justin and Toyota Town. More

Wonderful Buying Experience My wife and I change our mind twice during buying our car. The first was about the trim and second about the colour. In both situations, Brian's react My wife and I change our mind twice during buying our car. The first was about the trim and second about the colour. In both situations, Brian's reaction was excellent that showed his patience and professionalism. We are really satisfied to know Brian and we are going to get his consult in our future decision about the our car. More

Justin is thorough and honest Justin took the time to answer our questions. Took the time to give us a phone call and email to tell us about used Highlanders close to what we wante Justin took the time to answer our questions. Took the time to give us a phone call and email to tell us about used Highlanders close to what we wanted. He is very thorough and patient with all our questions. Would give him a 10/10 for our experience and his knowledge. More

Good service One of my car power ports was not working, I went there without appointment and the staff there helped me quickly and professionally.and with no cost One of my car power ports was not working, I went there without appointment and the staff there helped me quickly and professionally.and with no cost More

Another awesome purchasing experience. Went in to test drive a Tundra after setting it up with Shawn the previous day and walked out purchasing a new 2020 Tundra. My family’s previous Toyo Went in to test drive a Tundra after setting it up with Shawn the previous day and walked out purchasing a new 2020 Tundra. My family’s previous Toyota purchase we dealt with Shawn as well and it was an easy to the point purchase. That is why when we decided to look at a new vehicle, I only wanted to deal with Shawn and ToyotaTown and once again it was a seemless purchase. Would highly recommend Shawn and ToyotaTown if you are looking for a new vehicle. More

Hassle-free buying experience We purchased a 2019 Rav4. It is a nice car and the buying experience was awesome through prompt and transparent guidance by Shawn. The involvement of We purchased a 2019 Rav4. It is a nice car and the buying experience was awesome through prompt and transparent guidance by Shawn. The involvement of other staff along with Brian's in explaining the new safety features and options in the Rav4 was nice and friendly. More

Venza revitalized Our Venza sat idle for some time (due to husband's illness). Amanda put my vehicle though thorough diagnostics and restored Venza to optimum shape. S Our Venza sat idle for some time (due to husband's illness). Amanda put my vehicle though thorough diagnostics and restored Venza to optimum shape. She ordered parts, booked appt and kept me informed, including costs so I could make informed decision. Everyone was pleasant from start to finish. More

AMAZING SERVICE DEPARTMENT Rob Dako is always there when I need assistance! I had an emergency this week and he went beyond the call of duty to ensure my company truck was back Rob Dako is always there when I need assistance! I had an emergency this week and he went beyond the call of duty to ensure my company truck was back on the road quickly. Thanks, Rob! More