ToyotaTown

Peter Engelmanas My car was stolen in February and once found, I brought it into Toyota Town service. Luckily Peter was assigned to my Rav4. My insurance company was My car was stolen in February and once found, I brought it into Toyota Town service. Luckily Peter was assigned to my Rav4. My insurance company was refusing to pay for certain services and Peter went to bat for me. He called me daily with the updates and in the end managed to get my insurance company to pay for all that needed to be done. This went on for weeks, but Peter always kept in touch, he was very personable and helpful. He definitely went above and beyond, I hope to always have Peter to work with whenever I need maintenance done on my vehicle. More

Excellent salesman and excellent SUV Brian Williams was friendly and easy to talk to. He is very knowledgeable about the new Rav 4 and also the competition's vehicles. He made me feel at Brian Williams was friendly and easy to talk to. He is very knowledgeable about the new Rav 4 and also the competition's vehicles. He made me feel at ease and that he had the time to show me the vehicle, give me a demonstration and answer all my questions I was impressed with the short time from order to delivery. Brian led me through the details of the vehicle on the morning of delivery. I have only had the Rav 4 for a few days but I am very pleased with its performance and its ease in driving More

Good experience at ToyotaTown Geordie was very pleasant and answered my questions thoroughly. He.demomstrated how to operate certain features when I asked about them. I would recom Geordie was very pleasant and answered my questions thoroughly. He.demomstrated how to operate certain features when I asked about them. I would recommend Georgie to a friend. Unfortunately, the Rav 4 nor the Corolla met my needs and I decided to purchase from another company. My decision was based solely on the vehicle and in no way reflects any dissatisfaction with Geordie. More

Efficient, Communicative I selected my Toyota Corolla on Monday and was able to pick it up on Wednesday. That is very fast to get the plates, rust proofing and paint sealant I selected my Toyota Corolla on Monday and was able to pick it up on Wednesday. That is very fast to get the plates, rust proofing and paint sealant completed. I felt that I was fully informed about all options. I will be telling everyone I meet over the next month about my new car and the experience of purchasing through Toyota-Town. More

Great service We had a very pleasant experience while shopping for a new vehicle. Our salesman , Kevin Swan , was very helpful , knew all the information about the We had a very pleasant experience while shopping for a new vehicle. Our salesman , Kevin Swan , was very helpful , knew all the information about the vehicle and helped us to understand all the different features on the vehicle . Kevin was courteous and respectful to my husband and I. We have purchased other vehicles from Toyotatown and Kevin and we will be back in the future. Pat and Bill Richardson More

Another great experinence Brought my Rav4 for a regular 40K checkup today. As usually the visit here was a pleasent experiance. The staff was very knowledgable, helpful and pol Brought my Rav4 for a regular 40K checkup today. As usually the visit here was a pleasent experiance. The staff was very knowledgable, helpful and polite. What I appreciate is, they are not pushy and they are not upselling unnecesarry service. I would highly recommend this dealership to any Toyota car owner in London. More

A car dealer for life We have now bought four vehicles from this dealership, either Toyota or Lexus over the last 10 years and we have always been treated fairly and knowle We have now bought four vehicles from this dealership, either Toyota or Lexus over the last 10 years and we have always been treated fairly and knowledgeable by all personnel. There skills show the excellent training they receive in this organization More

Bought our 5th vehicle from here...great experience . We just purchased our 5th vehicle from ToyotaTown .Sylvia Donovan is the best sales person we have ever had the pleasure to deal with. We went down We just purchased our 5th vehicle from ToyotaTown .Sylvia Donovan is the best sales person we have ever had the pleasure to deal with. We went down to inquire about trading our RAV4 on the new model....we ended up purchasing a Lexus Nx 300....Sylvia worked her magic and we are so pleased with our purchase. Thanks so much Sylvia and all who helped us with our new vehicle. We live in the Sarnia area and will be servicing our new car at ToyotaTown as well. There service dept. is exemplary as well. More

Massive work done with no grief Helena Vrabec shepherded my RAV through a wheel exchange and regular service, which ballooned into new brakes, a head gasket, new struts, plugs and a Helena Vrabec shepherded my RAV through a wheel exchange and regular service, which ballooned into new brakes, a head gasket, new struts, plugs and a water pump. Throughout the process Helena was fabulous, professional, sympathetic, and worked overtime to keep me up to date and to make sure I was always aware of everything going on. I’ve been coming to ToyotaTown since moving to London five years ago, and Helena has exceeded the always great service I’ve come to expect there. Thanks for a great (expensive) service experience. More

Complete frame replacement, WELL DONE ! Helena: Frame replacement is not an easy task. You where right on the ball and more than prepared when I walked in the door. I was impressed you enc Helena: Frame replacement is not an easy task. You where right on the ball and more than prepared when I walked in the door. I was impressed you encouraged me to participate and have a say as to what went on my truck, and what went on, with my truck. A professionally, and well done job from start to end. You are an asset to Toyota Town.... hope you never leave ! Thanks again, Will.... More