Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
ToyotaTown
London, ON
7,392 Reviews
Since our grand opening in 1970, ToyotaTown has been committed to being the leading Toyota dealership in London, Ontario. This commitment, along with our dedication to the London community, has resulted in ToyotaTown becoming the oldest, largest and most well-reviewed new & used Toyota dealership in London, ON.
As an award winning London Toyota dealership, our dedicated staff strives for excellence on a daily basis as it relates to your satisfaction. ToyotaTown has been awarded the Toyota Canada Pride award a total of eleven consecutive years by Toyota Canada, and also received their prestigious Toyota Pinnacle award four times. Our exclusive ToyotaTown Advantage Club membership rewards card can also save you money during every visit you make to our dealership. Visit our website at www.Toyota-town.com to learn more or to become a service member.
Our facilities go above and beyond Expert Toyota Service and Toyota Maintenance and includes drive-through service reception, a quick lube service, alignment, a full Toyota Touch Detailing service, and of course a complimentary car wash. Our ToyotaTown Tire Centre also guarantees a price match on all tires, including Winter Tires. ToyotaTown also guarantees a price match guarantee on all repairs using comparable parts.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 7,392 reviews
March 22, 2020
Todd is The MAN I needed my 50000 km service done. I don't travel extensively so it took 3years 3mths to get there. During the service my power steering was found to I needed my 50000 km service done. I don't travel extensively so it took 3years 3mths to get there. During the service my power steering was found to have faulty seals. Thankfully Todd went over and above my expentantions and was able to get the work done under warranty!!! Which was amazing because after paying for the service by budget belt was super tight. Thanks again Todd and Toyota for always going beyond the call of duty for the happiness and satisfaction of the customer More
by Stupid
Employees Worked With
March 22, 2020
I recently brought in my vehicle to have wheel bearing done, I am beyond happy with the quick attentive service PETER ENGELMAN was beyond helpful with all my questions and service needs, truly a great cus done, I am beyond happy with the quick attentive service PETER ENGELMAN was beyond helpful with all my questions and service needs, truly a great customer service experience will definitely recommend him to friends and family More
by Gladis
Employees Worked With
Peter engelman, Peter Engelmanas
March 22, 2020
Great Experience We returned to ToyotaTown because of its reputation as a dealership and its great service. We recently purchased a 2020 Highlander. Gwen Jones was a We returned to ToyotaTown because of its reputation as a dealership and its great service. We recently purchased a 2020 Highlander. Gwen Jones was amazing! She was knowledgeable, honest, no-pressure and friendly. She was also very patient and kind toward us and our young children. Vladimir, the financial services manager, was thorough and friendly as well. Thank you for a great experience! More
by Keith
March 21, 2020
Helena provided outstanding customer service. Very professional, understanding and caring. Explained my service work, time required and details. Suggested ways l could change my services required coul professional, understanding and caring. Explained my service work, time required and details. Suggested ways l could change my services required could be combined for savings. Sincerely Kevin More
by Kevin
March 21, 2020
great customer SERVICE I would like to thank Justin Maki, who was our dealer, he helped us to find the desired car for us. I had an excellent customer service. I felt very c I would like to thank Justin Maki, who was our dealer, he helped us to find the desired car for us. I had an excellent customer service. I felt very comfortable while dealing with the purchase of my car.Thank you to everyone i me there. More
by axamathew
Employees Worked With
Nicole Levasseur, B B, Justin Maki
March 20, 2020
Excellent Service Helena was very courteous. she was very knowledgeable in what was the most important repairs that needed to be done. She was able to work with me i Helena was very courteous. she was very knowledgeable in what was the most important repairs that needed to be done. She was able to work with me in getting a shuttle. The shuttle driver was also very good. I highly recommend Toyota Town. More
by Bertha
Employees Worked With
Helena Vrabec
March 20, 2020
Thank you Justin Maki! Big shout out to Justin Maki for being so helpful to me when I went into the dealership an hour before closing and stayed late to help us select and t Big shout out to Justin Maki for being so helpful to me when I went into the dealership an hour before closing and stayed late to help us select and to purchase a car for my sister. We are very happy with this dealership and had a great experience all thanks to Justin. Also Rita from administration was very helpful as well she made it clear to us that we could call her anytime if we had any issues or needed further clarifications regarding all the paperwork! Thanks guys! More
by Quyen La
March 20, 2020
I always get great service at ToyotaMarwan cleans my car I always get great service at Toyota Marwan cleans my car every year and does a fantastic job!! Thank you Firis and Marwan for the great service I always get great service at Toyota Marwan cleans my car every year and does a fantastic job!! Thank you Firis and Marwan for the great service More
by Lorren
Employees Worked With
Marwan, Firis Sharif
March 19, 2020
Great Experience Excellent experience buying from a name-brand dealer for the first time. I walked in expecting to negotiate for my best interests. I walked out kn Excellent experience buying from a name-brand dealer for the first time. I walked in expecting to negotiate for my best interests. I walked out knowing that my best interests were looked after for me. Friendly, collaborative, no-pressure and on-point service and consultation from Gwen in sales, and Rita in Finance. I love my ride. Thank you so much! More
by shanebyers76
March 19, 2020
Ok service Purchased a 2019 Highlander in September 2109 Concern: 2019 with old maps in the Nav system. Their solution: purchase a $250 chip. REALLY? Facili Purchased a 2019 Highlander in September 2109 Concern: 2019 with old maps in the Nav system. Their solution: purchase a $250 chip. REALLY? Facilities: Since I've been going to the dealership in September, the men's washroom door is in need of repair ... 6 months (or more). Maintenance? More
by Ken
