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ToyotaTown
London, ON
7,391 Reviews
Since our grand opening in 1970, ToyotaTown has been committed to being the leading Toyota dealership in London, Ontario. This commitment, along with our dedication to the London community, has resulted in ToyotaTown becoming the oldest, largest and most well-reviewed new & used Toyota dealership in London, ON.
As an award winning London Toyota dealership, our dedicated staff strives for excellence on a daily basis as it relates to your satisfaction. ToyotaTown has been awarded the Toyota Canada Pride award a total of eleven consecutive years by Toyota Canada, and also received their prestigious Toyota Pinnacle award four times. Our exclusive ToyotaTown Advantage Club membership rewards card can also save you money during every visit you make to our dealership. Visit our website at www.Toyota-town.com to learn more or to become a service member.
Our facilities go above and beyond Expert Toyota Service and Toyota Maintenance and includes drive-through service reception, a quick lube service, alignment, a full Toyota Touch Detailing service, and of course a complimentary car wash. Our ToyotaTown Tire Centre also guarantees a price match on all tires, including Winter Tires. ToyotaTown also guarantees a price match guarantee on all repairs using comparable parts.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 7,391 reviews
April 25, 2020
Excellent service! My service experience at Toyotatown has always exceeded my expectations. They always go above and beyond and Helena is no exception. I have recommende My service experience at Toyotatown has always exceeded my expectations. They always go above and beyond and Helena is no exception. I have recommended Toyotatown to my friends and acquaintances. More
by 2012 Tundra
Employees Worked With
Helena Vrabec
April 25, 2020
Another great experience at Toyotatown Service Advisor Helena went extra mile. She took care of us and kept us informed of the process. This is very important to us. Thank you Helena Service Advisor Helena went extra mile. She took care of us and kept us informed of the process. This is very important to us. Thank you Helena More
by Lostjcar
Employees Worked With
Helena Vrabec
April 24, 2020
Jason is my service guy, he is the friendliest and most approachable guy I have met at Toyota. If you have a question he answers honestly and shows you the problem . Would definitely recommend Jason approachable guy I have met at Toyota. If you have a question he answers honestly and shows you the problem . Would definitely recommend Jason More
by Tina P
Employees Worked With
April 23, 2020
Todd was very personable, professional & helpful. Even in these uncertain times with Covid-19, he worked with his mask & gloves on. He took good care of me & other customers. He also provided me with an expl these uncertain times with Covid-19, he worked with his mask & gloves on. He took good care of me & other customers. He also provided me with an explanation of the package I had purchased so to remind me of what I can expect with future service visits Thank you Todd. More
by JulieP
Employees Worked With
April 23, 2020
2 year check Thanks Todd for your usual great care. Preferred "go to guy" for my service as a long time customer. Usually wait but this time with COVID decided n Thanks Todd for your usual great care. Preferred "go to guy" for my service as a long time customer. Usually wait but this time with COVID decided not to but still tracked me down to keep me up to date on what needed to be done. Great to see Todd S and John R on my semi annual visits. More
by cbondy
April 22, 2020
EXCELLENT SERVICE! I always receive excellent service at Toyota Town. I dealt with Todd Servent most recently and he fully explained everything they were doing with my v I always receive excellent service at Toyota Town. I dealt with Todd Servent most recently and he fully explained everything they were doing with my vehicle. I was also very impressed with how the dealership had re-arranged their waiting area to accommodate the COVID-19 social distancing guidelines. More
by priuslady
Employees Worked With
April 22, 2020
Rob is awesome Rob Dako is hands down the best service employee at ToyotaTown. When I deal with Rob, I know that he's always going to recommend what I actually need. Rob Dako is hands down the best service employee at ToyotaTown. When I deal with Rob, I know that he's always going to recommend what I actually need. He won't try to up-sell me or try to make me pay more for service if it isn't necessary. More
by mw
Employees Worked With
Robert Dako
April 22, 2020
As always the service is excellent at Toyota town!!! I was especially impressed with the protocols they now have in place to keep everyone safe! was especially impressed with the protocols they now have in place to keep everyone safe! More
by Ms.rebecca.gee
April 22, 2020
Firis provides excellent customer service and is always a friendly face at ToyotaTown. I know that my vehicle is in good hands and I trust his judgement. friendly face at ToyotaTown. I know that my vehicle is in good hands and I trust his judgement. More
by erin_p79
Employees Worked With
Firis Sharif
