ToyotaTown

Another purchase from Sylvia @ T/T This is my 8th or 9th Toyota purchased with Sylvia @ T/T. I'm not really a shopper at the dealership level. I have done all my research prior and know This is my 8th or 9th Toyota purchased with Sylvia @ T/T. I'm not really a shopper at the dealership level. I have done all my research prior and know exactly what I want. Sylvia has always helped me find what I want without trying to up sell me stuff I don't. I guess that's how well she knows how I shop after 20 years and so many cars....LOL. Sylvia and the staff are professional as always and know their products. Would certainly recommend them to anyone looking. And in about 4 year and 200,000 klm's more I'll be back again.... More

Efficient and empathetic I am always happy with the service I receive at this dealership. In the covid 19 context, the dealership has been extremely thorough in putting in pla I am always happy with the service I receive at this dealership. In the covid 19 context, the dealership has been extremely thorough in putting in place safe ways of interacting. I particularly appreciate this as I am over 70. More

A comfortable and relaxing experience. Being someone who has only owned second hand cars since he was able to drive, I found my first experience of buying from a dealership quite enjoyable. Being someone who has only owned second hand cars since he was able to drive, I found my first experience of buying from a dealership quite enjoyable. I am very happy with my Corolla, and found that Sylvia and Rita made the whole experience very comfortable for me. More

Rob Dako is always a great help when I go in for service and an all around very nice man. I feel confident in his ability and he explains repairs in a way that I can understand. and an all around very nice man. I feel confident in his ability and he explains repairs in a way that I can understand. More

Recall appointment Rob explained the recall reason and work to be done. He was friendly and very helpful as he always has been. He reviewed the Covid19 procedures in pla Rob explained the recall reason and work to be done. He was friendly and very helpful as he always has been. He reviewed the Covid19 procedures in place at the dealership. More

Service experience was excellent. Problems with my car were brought to my attention with no pressure to repair immediately. Advisor Rob was professional and shop supervisor Joe is always a pleasure to dea were brought to my attention with no pressure to repair immediately. Advisor Rob was professional and shop supervisor Joe is always a pleasure to deal with. More

I came in for a 5-6 hour recall on my Corolla. I mentioned to Rob that I was from out of town and he said he would do his best to get me out of London ASAP. Rob phoned me and told me that was my car mentioned to Rob that I was from out of town and he said he would do his best to get me out of London ASAP. Rob phoned me and told me that was my car was done... In half the time! Very happy that I didn’t have to wait around all day. Rob also did a great explaining what Toyota Town was doing in regards to social distancing and sanitization during covid. Thanks Rob! More

Firstly Rob went over all the changes due to Covid, then what would be happening with my vehicle, he made me feel confident that my vehicle was in good hands. what would be happening with my vehicle, he made me feel confident that my vehicle was in good hands. More

Very pleased with highly professional work by Shawn Longwort To whom it may concern: This review is for Shawn Longworth, Sales & Leasing Specialist that was at my service while I was purchasing a new 4Runner .. To whom it may concern: This review is for Shawn Longworth, Sales & Leasing Specialist that was at my service while I was purchasing a new 4Runner ... Shawn Longworth was fully committed to providing the best input and all information needed for me to understand the vehicle and all of its features ... Shawn was accurate and punctual to meet me at my requested time that I particularly appreciate . The professionalism expressed by Shawn was at the highest possible level, and at the same time the approach to the client was extremely friendly. Michael Zenar, P. Eng. More

Dependable Service. Thorough Explanations - Thanks Jason! Jason DeFelice was great at helping me through purchasing new tires, rotors, regular #3 service and getting a replacement windshield. Lots of complica Jason DeFelice was great at helping me through purchasing new tires, rotors, regular #3 service and getting a replacement windshield. Lots of complications, but he navigated through them all and gave me constant updates. Excellent customer service. Great attention to detail. Felt confident with him supervising my appointment. Thanks Jason. More