ToyotaTown
London, ON
Hours
Sales/Showroom
Monday 9:00 AM - 5:00 PM
Tuesday 11:00 AM - 7:00 PM
Wednesday 9:00 AM - 5:00 PM
Thursday 11:00 AM - 7:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 4:30 PM
Tuesday 7:30 AM - 4:30 PM
Wednesday 7:30 AM - 4:30 PM
Thursday 7:30 AM - 4:30 PM
Friday 7:30 AM - 4:30 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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scheduled maintenance Greeting upon arrival was prompt. Service advisor explained all required work and revised later to delete some work that had already been done by pre Greeting upon arrival was prompt. Service advisor explained all required work and revised later to delete some work that had already been done by previous owner. He approached me in the waiting area to physically show me the cabin filter that needed replacing before going ahead. Overall experience pleasant but I was surprised car wasn't washed after servicing. I thought that was standard practice. I will be in today Nov 13 for snow tire swap, but don't expect wash for this appointment. More
Winters coming....so winter tires are needed I came in today to get the seasonal tires changed over to winter tires. Helena was great and everything went smoothly. I would recommend this place t I came in today to get the seasonal tires changed over to winter tires. Helena was great and everything went smoothly. I would recommend this place to others. More
A pleasant SUV purchasing experience I met with Shawn first in April of 2019 when the new 2019 RAV4 hybrid model was available to test drive. Shawn was knowledgable about the new model y I met with Shawn first in April of 2019 when the new 2019 RAV4 hybrid model was available to test drive. Shawn was knowledgable about the new model year and he presented what I thought was a fair deal for the purchase. Shawn had cautioned me that it may take 2 to 3 months before my order is ready due to back log at factory. In fact it took just over 7 months before my order was ready! Not a fault of Shawn, just a fault of picking a very popular model with lots of demand. Due to the long delay my order was actually changed to a 2020 model year and I found the dealership to be very fair on the revised offer (due to the model year change). More
Shawn made it extremely easily 4 us to get into our first new dream car. He met all our expectations. Would definitely recommend Shawn in future to anyone who wants to get into a Toyota. new dream car. He met all our expectations. Would definitely recommend Shawn in future to anyone who wants to get into a Toyota. More
Very professional. Communicative of the issues with my car. Amanda Krug was very helpful explaining everything that being done to my car and things to look for in the future car. Amanda Krug was very helpful explaining everything that being done to my car and things to look for in the future More
Top Service Toyota town and my service agent Amanda did a great job getting my vehicle in and serviced in a timely manor. Thank you. Snow tires next Toyota town and my service agent Amanda did a great job getting my vehicle in and serviced in a timely manor. Thank you. Snow tires next More
Very professional group, friendly . helpful, & knowledgeable. Everything was well explained- I was always kept informed if any changes were needed.This is my 3rd vehicle, leased from this dealersh knowledgeable. Everything was well explained- I was always kept informed if any changes were needed.This is my 3rd vehicle, leased from this dealership & I would have every confidence to recommend them to friends & family!! More
Always easy to get service at ToyotaTown Have been dealing with ToyotaTown for about 6 years now, twice a year, always very happy with service. Have dealt with Amanda a few times and always Have been dealing with ToyotaTown for about 6 years now, twice a year, always very happy with service. Have dealt with Amanda a few times and always friendly and helpful. Introduced me to Suzanne as I had some questions about a new vehicle. My meeting with Suzanne was brief because I was short of time, but she answered my questions and sent me a follow email. Look forward to meeting with Suzanne in the spring. More
Came in for a regular service, I was checked in by Helena Varbec she was very pleasant to deal with, bubbly and informative. Good understanding of information given without hiding anything. Will service my v Varbec she was very pleasant to deal with, bubbly and informative. Good understanding of information given without hiding anything. Will service my vehicle here again. More
Great Service I took my Rav 4 to Toyota Town today to have my winter tires installed & the vehicle washed & cleaned inside. It turned out I also needed my alignmen I took my Rav 4 to Toyota Town today to have my winter tires installed & the vehicle washed & cleaned inside. It turned out I also needed my alignment adjusted. Helana Vrabec was my service consultant & she was very professional & courteous, as she was the previous time I dealt with her. I highly recommend this dealership for sales & service. More