ToyotaTown

Two visits this month for my almost 9 year old Tundra with over 400,000 kms. The hinges and shock for the tailgate had seized up and parts had to be ordered in, bolts had to be cut out, new bolts needed with over 400,000 kms. The hinges and shock for the tailgate had seized up and parts had to be ordered in, bolts had to be cut out, new bolts needed to be found and adapted. They found a replacement cord for my block heater which is no longer manufactured. They fixed a valve/pressure sensor on a tire. And all this in half the time predicted and much lower price than estimated. I beat the truck up and they (especially Todd Servant) keep it running like a clock. Thank you! More

Thank you Shawn, it was a pleasure dealing with you again. You are knowledgeable on the vehicles. Can't wait to drive our new Rav4 again. You are knowledgeable on the vehicles. Can't wait to drive our new Rav4 More

Haven't been disrespected by a sales person like this before. Shawn spent the entire test drive talking about himself and how he wanted to buy the car himself so it wasn't possible for my wife and I to d before. Shawn spent the entire test drive talking about himself and how he wanted to buy the car himself so it wasn't possible for my wife and I to discuss things about the car. Listing had a lot of incorrect info in it including a lot of features it said the car had but weren't equipped. Sent him an email that night to say we decided to buy the car anyway and agreed to have him call me first thing in the morning to take a deposit. He even said "congratulations". Instead I get an email saying that the car is now on hold for someone else coming from out of town and it would be "rude to sell the car out from under them". When he emailed me to let me know that he had indeed sold the car out from under me, he didn't even have the courtesy to get my name right. So I guess I'm "Jason" now. Won't be dealing with him or Toyota Town. More

ToyotaTown and and have had a relationship for the last 9 years and I am now driving my 3rd leased Toyota. The service has always been exemplary. All of the people I have deal with have been respectful an years and I am now driving my 3rd leased Toyota. The service has always been exemplary. All of the people I have deal with have been respectful and accommodating. In particular I thank the sales person Sylvia Donavan who has always been informative and honest about the cars and the dealership and has done her best to meet my needs. More

Very knowledgable, comfortable experience with above & beyond customer service. Brian was awesome and really got the job done, quick and easy. I would highly recommend him to any of my friends, family, or beyond customer service. Brian was awesome and really got the job done, quick and easy. I would highly recommend him to any of my friends, family, or anyone else looking for a vehicle. — Thank you!!! 12/10 More

I worked with Brian Williams on signing a new RAV4 XLE lease. Brian is the consummate professional, he contacted me minutes after my quote request and met with me shortly after. He was courteous and took lease. Brian is the consummate professional, he contacted me minutes after my quote request and met with me shortly after. He was courteous and took his time to explain everything I asked on leasing technicalities. During the price negotiation, he was very open and explaining all the charges , everything was transparent and on the table. At the end of the day, I am content with the final price. All in all, this was a very pleasant experience compared to my previous car buying endeavors. I can't think of working with anybody else than Brian in the future. More

My Oct. 22nd appt. for oil change and snow tire installation went very well - done in a very timely manner. Jason and all the ToyotaTown staff are always courteous, and professional. Always happy installation went very well - done in a very timely manner. Jason and all the ToyotaTown staff are always courteous, and professional. Always happy with the work that is done. Thanks More

Ken Yates was super professional. Great person to work with. Thanks Ken I would highly reccomend to my friends and family. Helpful in many ways with. Thanks Ken I would highly reccomend to my friends and family. Helpful in many ways More

I'm the original owner of a 1998 Rav4 with 470,000 km; serviced at T-Town since day 1, runs better than new thanks to T-Town and the crew! serviced at T-Town since day 1, runs better than new thanks to T-Town and the crew! More

I took my Camry to Toyotatown a couple of days ago for servicing and a tire change. Jason DeFelice was my Service Specialist. As always, Jason was helpful, supportive and communicated clearly what neede servicing and a tire change. Jason DeFelice was my Service Specialist. As always, Jason was helpful, supportive and communicated clearly what needed to be done. I was very satisfied.. More