ToyotaTown
London, ON
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Toyotatown runs a very efficient service department, as well as a friendly shuttle service for customers who need to leave vehicles for an extended period. In the first few years of operation, no appoint well as a friendly shuttle service for customers who need to leave vehicles for an extended period. In the first few years of operation, no appointment was needed for simple oil changes. This service is not always available now (i.e. no longer express). Robert Dako offers clear and concise information, and is very personable and easy to do business with. More
The service was well organized and easy going. Amanda Krug was professional and well knowledgeable about any questions or concerns I had. Always easy going when I need to bring my vehicle in for service. Krug was professional and well knowledgeable about any questions or concerns I had. Always easy going when I need to bring my vehicle in for service. More
My wife and I are expecting twins, and have a toddler, so a new van was a must. To be honest we were not looking forward to the process of purchasing a new vehicle, but Gwen made the process smooth and easy. a new van was a must. To be honest we were not looking forward to the process of purchasing a new vehicle, but Gwen made the process smooth and easy. She was very friendly and informative. Another thing I appreciated was she was not pushy (that is a big plus in my books). She helped us find the right vehicle for our family. I also dealt with Andre, from the finance department, and found him to be very friendly and thorough. Would definitely recommend ToyotaTown to friends/family. More
Well, during the Coronavirus pandemic, we wondered whether we would feel safe and secure in our dealings with the various staff members at Toyota.Town who would help us buy a new SUV. I am pleased to whether we would feel safe and secure in our dealings with the various staff members at Toyota.Town who would help us buy a new SUV. I am pleased to report that all was handled very professionally and our first experience at Toyota.Town was amazing! We may have missed some tours and introductions, due to COVID, but this was made up for by the friendliness and welcome atmosphere created by Brian Williams and Janice Feenstra. Brian went "above and beyond" standing in the howling wind and cold to introduce us to the instrument panel and other features on our new vehicle. He fielded all of our questions and assured us he would be available anytime for future queries. A phone call response to an E-mail I had just finished sending this afternoon was outstanding service. We would certainly recommend this dealership (and Brian Williams) to others in the market for a vehicle. More
Amanda Krug was amazing during my last visit. Everything went seamlessly. The whole team at ToyotaTown deserves recognition in how they're working with the new normal. I am very pleased and would recommend went seamlessly. The whole team at ToyotaTown deserves recognition in how they're working with the new normal. I am very pleased and would recommend them to anyone. Great job! More
I have dealt with Amanda Krug a number of times when servicing my RAV4. She is knowledgeable, friendly and goes above and beyond in terms of customer service. Highly recommended. servicing my RAV4. She is knowledgeable, friendly and goes above and beyond in terms of customer service. Highly recommended. More
I was so pleased with the service I received when leasing my car over the last 3 years, I decided to purchase the car. That transaction went smoothly and the staff was very pleasant and helpful. Sean was t my car over the last 3 years, I decided to purchase the car. That transaction went smoothly and the staff was very pleasant and helpful. Sean was the gentleman who helped me then. When I decided to lease another car, there was no question that I would return to Toyota. Gwen, who assisted me in leasing the other car, helped me again with this transaction. She was helpful, knowledgeable and very efficient. She was able to find exactly what I was looking for in my price range. You have a wonderful staff at your dealership. More
Friendly Service and Great Work! Thanks for all your help with getting the vehicle ready for winter, and keeping her running smoothly with the amazing brake service done! with getting the vehicle ready for winter, and keeping her running smoothly with the amazing brake service done! More
Shawn once again went above and beyond with our vehicle buying experience. This was our second time working with Shawn and he is a true professional who continually exceeds our expectations. We purchased a buying experience. This was our second time working with Shawn and he is a true professional who continually exceeds our expectations. We purchased a Highlander for our growing family and are loving it. We will definitely continue to work with Shawn on our next vehicle purchase. We live over 2 hours away from Toyotatown, but continue to prefer to work with Shawn ! More





































