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ToyotaTown
London, ON
7,493 Reviews
Since our grand opening in 1970, ToyotaTown has been committed to being the leading Toyota dealership in London, Ontario. This commitment, along with our dedication to the London community, has resulted in ToyotaTown becoming the oldest, largest and most well-reviewed new & used Toyota dealership in London, ON.
As an award winning London Toyota dealership, our dedicated staff strives for excellence on a daily basis as it relates to your satisfaction. ToyotaTown has been awarded the Toyota Canada Pride award a total of eleven consecutive years by Toyota Canada, and also received their prestigious Toyota Pinnacle award four times. Our exclusive ToyotaTown Advantage Club membership rewards card can also save you money during every visit you make to our dealership. Visit our website at www.Toyota-town.com to learn more or to become a service member.
Our facilities go above and beyond Expert Toyota Service and Toyota Maintenance and includes drive-through service reception, a quick lube service, alignment, a full Toyota Touch Detailing service, and of course a complimentary car wash. Our ToyotaTown Tire Centre also guarantees a price match on all tires, including Winter Tires. ToyotaTown also guarantees a price match guarantee on all repairs using comparable parts.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 7,493 reviews
December 02, 2020
Gwen Jones of London, Ontario's Toyotatown was so helpful and accommodating in helping me purchase my pre-owned Rav4. She provided clear and helpful information to help me make my choice. Manager Brian Komar and accommodating in helping me purchase my pre-owned Rav4. She provided clear and helpful information to help me make my choice. Manager Brian Komar couldn't have been more helpful. I am very pleased with my purchase. More
by Kadeger
December 02, 2020
Work completed within reasonable time at reasonable cost to my complete satisfaction on December 1, 2020. I have been with this dealer for a number of years. I have every confidence in their work to my complete satisfaction on December 1, 2020. I have been with this dealer for a number of years. I have every confidence in their work More
by ManLaw
Employees Worked With
Amanda Krug
December 01, 2020
Great service for my yearly maintenance checkup. The person who originally booked my appointment forgot to include the oil spray, fortunately, they fitted it in. person who originally booked my appointment forgot to include the oil spray, fortunately, they fitted it in. More
by rayh1812
Employees Worked With
December 01, 2020
Todd is always great to work with. My last visit took 30 minutes less than quoted - yeah, because another 30 minutes in the chairs provided would have been excruciating. But I do understand the need for th minutes less than quoted - yeah, because another 30 minutes in the chairs provided would have been excruciating. But I do understand the need for the firm chairs!! More
by rgspence
Employees Worked With
December 01, 2020
Gwen was amazing! She stayed after hours to enable us to still test drive the vehicle and finalise the deal. I really recommend going to see Gwen at Toyota Town London, she does not pressure you into buying still test drive the vehicle and finalise the deal. I really recommend going to see Gwen at Toyota Town London, she does not pressure you into buying anything while telling you everything you need to know when purchasing a vehicle! More
by NvK
Employees Worked With
December 01, 2020
It is not necessary to get Jason impressed since he is very honest e take his job too serious . I know him from long ago as service advisor and I am not special and he have done a great job as advisor on very honest e take his job too serious . I know him from long ago as service advisor and I am not special and he have done a great job as advisor on my car . Always respectful and a must that Toyota Town should "keep" around . I come to this dealer ship since he come back to this "very professional place ". More
by john.santos
Employees Worked With
December 01, 2020
Purchase 2021 Toyota RAV4 Toyota town. Gwen Jones help me really nice lady. If you need a car go see her she's really good and no pushy second car I bought with her. Thank you really nice lady. If you need a car go see her she's really good and no pushy second car I bought with her. Thank you More
by jwramos
November 30, 2020
Shawn was an excellent sales man and extremely easy to deal with. No hassle and no stress during the whole process. He was very knowledgeable in all of the vehicles at the dealership. The overall experien deal with. No hassle and no stress during the whole process. He was very knowledgeable in all of the vehicles at the dealership. The overall experience with him was very professional. This is the 4th vehicle I’ve purchased from Toyota Town and probably one of my best experiences. More
by Paul144
Employees Worked With
November 30, 2020
SHAWN was very rushed due to an excess of clients to see. He was very thorough but sometimes it is difficult for an elderly person such as myself to follow rapid instructions. He was however, a very person He was very thorough but sometimes it is difficult for an elderly person such as myself to follow rapid instructions. He was however, a very personable young man to deal with. More
by Pegabel38
Employees Worked With
November 30, 2020
Recently had my 2014 Camry serviced at ToyotaTown. I specifically ask for Jason DeFelice as my service advisor when I am making an appointment for any service. He knows I have a very good understanding specifically ask for Jason DeFelice as my service advisor when I am making an appointment for any service. He knows I have a very good understanding of vehicles and is open and honest about what needs to be done and thoroughly answers my questions. Jason does not push extra servicing on me, just tells me the facts and lets me decide. Will definitely be working with Jason on my next visit. ToyotaTown is fortunate to have him working there. More
by Randy Frederick
Employees Worked With
