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ToyotaTown
London, ON
7,493 Reviews
Since our grand opening in 1970, ToyotaTown has been committed to being the leading Toyota dealership in London, Ontario. This commitment, along with our dedication to the London community, has resulted in ToyotaTown becoming the oldest, largest and most well-reviewed new & used Toyota dealership in London, ON.
As an award winning London Toyota dealership, our dedicated staff strives for excellence on a daily basis as it relates to your satisfaction. ToyotaTown has been awarded the Toyota Canada Pride award a total of eleven consecutive years by Toyota Canada, and also received their prestigious Toyota Pinnacle award four times. Our exclusive ToyotaTown Advantage Club membership rewards card can also save you money during every visit you make to our dealership. Visit our website at www.Toyota-town.com to learn more or to become a service member.
Our facilities go above and beyond Expert Toyota Service and Toyota Maintenance and includes drive-through service reception, a quick lube service, alignment, a full Toyota Touch Detailing service, and of course a complimentary car wash. Our ToyotaTown Tire Centre also guarantees a price match on all tires, including Winter Tires. ToyotaTown also guarantees a price match guarantee on all repairs using comparable parts.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 7,493 reviews
December 28, 2020
Sylvia Donovan took extra care and time to get me into my dream truck. I could not be more happy with my purchase. I will definitely recommend her and her dealerships services to others. dream truck. I could not be more happy with my purchase. I will definitely recommend her and her dealerships services to others. More
by harrisonalex
Employees Worked With
December 23, 2020
Bought a 2021 Tacoma today. My wife and I want to thank Brian Williams for the terrific customer service. All of our questions were answerd. Brian was terrific to work with. He made our recent purchase a v Brian Williams for the terrific customer service. All of our questions were answerd. Brian was terrific to work with. He made our recent purchase a very stress free experience. We wouldn't hesitate working with Brian again. More
by WB
Employees Worked With
Brian Williams
December 23, 2020
We had an excellent experience at Toyota Town and our Sales Rep Ken was fantastic, he was patient, knowledgeable, and provided great service to us - not your 'typical' car salesman - he goes above and be Sales Rep Ken was fantastic, he was patient, knowledgeable, and provided great service to us - not your 'typical' car salesman - he goes above and beyond and get us into our awesome new Toyota Highlander. Great dealership, great vehicle, great experience. They were also very family oriented, they treated my toddler son so wonderfully in the dealership, keeping his busy with lots of attention and surprises, making this an overall great experience! Thanks Toyota Town & Ken! More
by ToyotaLove
Employees Worked With
December 23, 2020
Not helpful with trying to sort out kinks with electronics in the vehicle, was basically told that it was my phone that's the problem - which solves nothing & felt dismissive. But servicing & tire electronics in the vehicle, was basically told that it was my phone that's the problem - which solves nothing & felt dismissive. But servicing & tire change was fine. I appreciated the free car wash. More
by Sophia
Employees Worked With
December 22, 2020
Geordie was a pleasure to deal with. From test drive to purchase .... and all the texting in between. Highly recommended. Andre was also informative. Thanks.Guys! purchase .... and all the texting in between. Highly recommended. Andre was also informative. Thanks.Guys! More
by Curt.Brown
December 21, 2020
Excellent communication and very friendly service done in a quick, safe, professional way. Todd also contacted Toyota Canada to inquire about the service/parts replacement being covered by them. Very happy o a quick, safe, professional way. Todd also contacted Toyota Canada to inquire about the service/parts replacement being covered by them. Very happy overall with the service we received. More
by Erin
Employees Worked With
December 21, 2020
From start to finish, the servicing of my vehicle was handled with professionalism and care. Any issues were brought to my attention and dealt with. I like the way the issues were explained to me. handled with professionalism and care. Any issues were brought to my attention and dealt with. I like the way the issues were explained to me. More
by Sharkie62
Employees Worked With
Service Technician - Allan Lindsay, Amanda Krug
December 19, 2020
I recently purchased a new vehicle from this location. I was impressed with their commitment & protocols for safe social distancing during this Covid 19 pandemic. Brian Williams was the Consultant I had th was impressed with their commitment & protocols for safe social distancing during this Covid 19 pandemic. Brian Williams was the Consultant I had the pleasure of dealing with. I immediately noticed his engaging personality and positive attitude. The whole process was seamless. Brian took the time to explain in detail all of the elements involved. He was well organized, knowledgable and helpful - a very honest communicator. A pleasure to deal with. Thanks Brian More
by rmarr
December 17, 2020
I was originally in for a recall but mentioned I had just gotten a reminder for a service, Amanda arranged to have both done at once preventing me from a second trip. As it was a 1hr walk home Amanda going t gotten a reminder for a service, Amanda arranged to have both done at once preventing me from a second trip. As it was a 1hr walk home Amanda going the extra mile made for a very positive customer experience. The entire team at Toyotatown from, sales to service & financing are all outstanding! More
by Mitchell
Employees Worked With
Amanda Krug
