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ToyotaTown
London, ON
7,494 Reviews
Since our grand opening in 1970, ToyotaTown has been committed to being the leading Toyota dealership in London, Ontario. This commitment, along with our dedication to the London community, has resulted in ToyotaTown becoming the oldest, largest and most well-reviewed new & used Toyota dealership in London, ON.
As an award winning London Toyota dealership, our dedicated staff strives for excellence on a daily basis as it relates to your satisfaction. ToyotaTown has been awarded the Toyota Canada Pride award a total of eleven consecutive years by Toyota Canada, and also received their prestigious Toyota Pinnacle award four times. Our exclusive ToyotaTown Advantage Club membership rewards card can also save you money during every visit you make to our dealership. Visit our website at www.Toyota-town.com to learn more or to become a service member.
Our facilities go above and beyond Expert Toyota Service and Toyota Maintenance and includes drive-through service reception, a quick lube service, alignment, a full Toyota Touch Detailing service, and of course a complimentary car wash. Our ToyotaTown Tire Centre also guarantees a price match on all tires, including Winter Tires. ToyotaTown also guarantees a price match guarantee on all repairs using comparable parts.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 7,494 reviews
February 02, 2021
Jason DeFelice provided me with an outstanding customer experience at your dealership. My 2016 Toyota Highlander Limited won't start and had to be towed to your dealership. I was welcomed so warmly by Ja experience at your dealership. My 2016 Toyota Highlander Limited won't start and had to be towed to your dealership. I was welcomed so warmly by Jason who is a service advisor. From the get go, he demonstrated the highest level of technical competence and professionalism. He was very friendly, was willing to go the extra mile which I very much appreciate. The issues being exhibited by my vehicle was quickly diagnosed and repaired without an appointment. I will always recommend this dealership to friends. Because of him, I am in the process of buying a new Highlander from this dealership. Thank you so much Jason for the outstanding service and warm reception given to me over the weekend... Cheers! Sammy More
by Sammy
February 02, 2021
Serviced my Avalon couple weeks back at Toyotatown London and was amazed at how quick the turnaround was. Process was very smooth and well managed by Amanda. She gave me call once service was done. Really ap and was amazed at how quick the turnaround was. Process was very smooth and well managed by Amanda. She gave me call once service was done. Really appreciate the customer oriented attitude and professionalism shown by Amanda and Toyotatown team. I will recommend this dealer for new sale and service. Thank you More
by Sk
Employees Worked With
Amanda Krug
February 02, 2021
Shawn was super helpful in getting me what I wanted/needed! Provided me with all the details. Very friendly and great service!! Thank you Shawn! wanted/needed! Provided me with all the details. Very friendly and great service!! Thank you Shawn! More
by malabde1225
Employees Worked With
February 01, 2021
A great experience, Gwen Jones was able to get our vehicle as quickly as possible during this pandemic. we felt safe and well looked after. She was very knowledgeable and easy to talk to. I love my ne vehicle as quickly as possible during this pandemic. we felt safe and well looked after. She was very knowledgeable and easy to talk to. I love my new Rav ! More
by lauri
Employees Worked With
February 01, 2021
Very professional Sylvia DonavanAnswering all questions Very professional Sylvia Donavan Answering all questions Seamless Made it seem easy when usually its a painful experience .car was ready when pro Very professional Sylvia Donavan Answering all questions Seamless Made it seem easy when usually its a painful experience .car was ready when promised . Help was given to remove all my items from old car to new More
by monique
Employees Worked With
February 01, 2021
I've been doing business with Rob Dako many, many years. He's the best. ToyotoTown is lucky to have him. And I'm lucky he's my service representative ! I don't want anyone but Rob taking care of my Avalon. He's the best. ToyotoTown is lucky to have him. And I'm lucky he's my service representative ! I don't want anyone but Rob taking care of my Avalon. More
by Owen Moore
Employees Worked With
Robert Dako
January 31, 2021
Excellent service and very friendly! Made it easy to understand and dumbed it down perfectly! Price couldnt be beat and couldnt have asked for anything better! Highly recommend! understand and dumbed it down perfectly! Price couldnt be beat and couldnt have asked for anything better! Highly recommend! More
by Steve
Employees Worked With
Robert Dako, Joe Moniz
January 31, 2021
Just bought a new XLE Hybrid. Sales staff (Geordie Hock) was a pleasure to deal with. Very patient, knowledgeable, friendly, and understands customer service. For the first time, I felt my purchase was as i was a pleasure to deal with. Very patient, knowledgeable, friendly, and understands customer service. For the first time, I felt my purchase was as important to them as it was to me. A true team effort and not an me-vs-them negotiation. Highly recommend this dealership. More
by Bob Featherstone
