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ToyotaTown
London, ON
7,470 Reviews
Since our grand opening in 1970, ToyotaTown has been committed to being the leading Toyota dealership in London, Ontario. This commitment, along with our dedication to the London community, has resulted in ToyotaTown becoming the oldest, largest and most well-reviewed new & used Toyota dealership in London, ON.
As an award winning London Toyota dealership, our dedicated staff strives for excellence on a daily basis as it relates to your satisfaction. ToyotaTown has been awarded the Toyota Canada Pride award a total of eleven consecutive years by Toyota Canada, and also received their prestigious Toyota Pinnacle award four times. Our exclusive ToyotaTown Advantage Club membership rewards card can also save you money during every visit you make to our dealership. Visit our website at www.Toyota-town.com to learn more or to become a service member.
Our facilities go above and beyond Expert Toyota Service and Toyota Maintenance and includes drive-through service reception, a quick lube service, alignment, a full Toyota Touch Detailing service, and of course a complimentary car wash. Our ToyotaTown Tire Centre also guarantees a price match on all tires, including Winter Tires. ToyotaTown also guarantees a price match guarantee on all repairs using comparable parts.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 7,470 reviews
March 09, 2021
Sylvia Donovan at ToyotaTown did an excellent job procuring our new 2021 Rav 4. She went out of her way to arrange for the snow tires taken off our 2018 Rav 4 to be delivered to our house at our c procuring our new 2021 Rav 4. She went out of her way to arrange for the snow tires taken off our 2018 Rav 4 to be delivered to our house at our convenience. More
by neely481
March 09, 2021
Staff are very professional and cooperative.Service was awesome and the cost is very reasonable.Work place is clean and organized.Waiting area is very Spacious and comfortable. awesome and the cost is very reasonable.Work place is clean and organized.Waiting area is very Spacious and comfortable. More
by dr_elshair
March 08, 2021
Gwen and Rita were both friendly, informative, helpful, and respectful of my time. They answered all my questions and didn't make me feel rushed. Although when I need to move a little faster during my vehi and respectful of my time. They answered all my questions and didn't make me feel rushed. Although when I need to move a little faster during my vehicle pick up, they were totally accommodating, but made sure I was given all the necessary paperwork and information. Gwen took me out to my new vehicle and helped me input my phone and went over all the buttons. I loved that! I would deal with both of them again. The dealership had sanitzer at the front door and I was greeted promptly on my visits there. This is my first experience at this dealership and I would definitely go back and recommend it to other. I love my 2017 Rav4! More
by Nicole
March 08, 2021
Firis was very personable. He explained everything to me with a clarity and simplicity that made me comfortable to leave my car with him. Service that cares. with a clarity and simplicity that made me comfortable to leave my car with him. Service that cares. More
by jayp_29
Employees Worked With
Firis Sharif
March 08, 2021
Thank you, Brian. Brian made the entire sales process simple and easy and was very accommodating. Brian was honest and forthcoming and got me in the new vehicle sooner than expected. simple and easy and was very accommodating. Brian was honest and forthcoming and got me in the new vehicle sooner than expected. More
by Jason
Employees Worked With
Brian Williams
March 08, 2021
We have dealt with Toyotatown for 16 years, and have always received good service. Have dealt with Todd on numerous occasions, and always received courteous and efficient service.from him and many othe always received good service. Have dealt with Todd on numerous occasions, and always received courteous and efficient service.from him and many others. More
by bettyegirvin
Employees Worked With
March 06, 2021
We just received out 4th vehicleFrom Sylvia and Toyota We just received out 4th vehicle From Sylvia and Toyota Town. Once again Sylvia went above and beyond our expectations. We look forward to dealing wi We just received out 4th vehicle From Sylvia and Toyota Town. Once again Sylvia went above and beyond our expectations. We look forward to dealing with Toyota Town for their excellent service on our 2021 Rav4 XSE Hybrid. More
by Mark
March 06, 2021
Leasing my second new vehicle from Gwen has transformed my life from something that I dreaded in the past to something that was so fun an empowering that I did it again! With so much gratitude to Gwen and my life from something that I dreaded in the past to something that was so fun an empowering that I did it again! With so much gratitude to Gwen and Andrea for making everything so easy, joyful and efficient! You guys are the best! More
by Kathleen W
March 05, 2021
I have always had excellent service from Sylvia Donovan at ToyotaTown. She is very professional, efficient and caring. I would never go anywhere else to purchase or service my vehicle(s). Sylvia and Toy at ToyotaTown. She is very professional, efficient and caring. I would never go anywhere else to purchase or service my vehicle(s). Sylvia and ToyotaTown get 5 stars from me! More
by claire
Employees Worked With
March 04, 2021
Brian took the time to understand what we were looking Brian took the time to understand what we were looking for in our new vehicle. He suggested the Toyota Camry Hybrid, we are so happy he did! Brian took the time to understand what we were looking for in our new vehicle. He suggested the Toyota Camry Hybrid, we are so happy he did! More
by AmandaBrown
