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ToyotaTown
London, ON
6,718 Reviews
Since our grand opening in 1970, ToyotaTown has been committed to being the leading Toyota dealership in London, Ontario. This commitment, along with our dedication to the London community, has resulted in ToyotaTown becoming the oldest, largest and most well-reviewed new & used Toyota dealership in London, ON.
As an award winning London Toyota dealership, our dedicated staff strives for excellence on a daily basis as it relates to your satisfaction. ToyotaTown has been awarded the Toyota Canada Pride award a total of eleven consecutive years by Toyota Canada, and also received their prestigious Toyota Pinnacle award four times. Our exclusive ToyotaTown Advantage Club membership rewards card can also save you money during every visit you make to our dealership. Visit our website at www.Toyota-town.com to learn more or to become a service member.
Our facilities go above and beyond Expert Toyota Service and Toyota Maintenance and includes drive-through service reception, a quick lube service, alignment, a full Toyota Touch Detailing service, and of course a complimentary car wash. Our ToyotaTown Tire Centre also guarantees a price match on all tires, including Winter Tires. ToyotaTown also guarantees a price match guarantee on all repairs using comparable parts.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 5:00 PM
Tuesday 11:00 AM - 7:00 PM
Wednesday 9:00 AM - 5:00 PM
Thursday 11:00 AM - 7:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 4:30 PM
Tuesday 7:30 AM - 4:30 PM
Wednesday 7:30 AM - 4:30 PM
Thursday 7:30 AM - 4:30 PM
Friday 7:30 AM - 4:30 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 6,718 reviews
December 06, 2020
Great experience very friendly and knowledgeable. Follow all safety precautions. Answer all questions I had. Found me the best deal possible. Always on time. I will recommend to my friends. Thank you Gwen all safety precautions. Answer all questions I had. Found me the best deal possible. Always on time. I will recommend to my friends. Thank you Gwen More
by Halina Kolaczyk
Employees Worked With
Helpful December 06, 2020
Service department went above and beyond making sure that my car had everything it needed to function properly over the winter. They kept me updated throughout the process and made sure to check the value pa my car had everything it needed to function properly over the winter. They kept me updated throughout the process and made sure to check the value pack I got when I first bought the car. Fantastic service! More
by Anonymous
Employees Worked With
December 06, 2020
Fantastic working with Sylvia Donovan of ToyotaTown, London, ON as I researched, test drove and then decided on the right 2021 RAV4 FWD for me. Sylvia was professional as was the rest of the team. I London, ON as I researched, test drove and then decided on the right 2021 RAV4 FWD for me. Sylvia was professional as was the rest of the team. I highly recommend Sylvia and ToyotaTown to anyone that is looking to purchase or lease a new Toyota. Thanks again Sylvia for your patience and professionalism. More
by Kerry
Employees Worked With
December 05, 2020
Absolutely love having Firis as my advisor. He is always so soft spoken and kind. He helps me understand products and services and is so patient when explaining things. I always request to have him and he’s so soft spoken and kind. He helps me understand products and services and is so patient when explaining things. I always request to have him and he’s always a pleasure to talk with. He never leaves me waiting in the waiting area and promptly advised me when my vehicle is done being worked on. Thank you so much Firis. More
by LAUREN
Employees Worked With
Firis Sharif
December 05, 2020
Thank you Firis! I've been a proud Toyota owner for Thank you Firis! I've been a proud Toyota owner for nearly two years, and have solely been assigned to Firis. His welcoming smile and can-do attitud Thank you Firis! I've been a proud Toyota owner for nearly two years, and have solely been assigned to Firis. His welcoming smile and can-do attitude are why I choose the dealership to meet me car needs. He always delivers on exceptional customer service. I look forward to seeing him in 6 months for my maintenance checkup :) More
by tiffanyraej
Employees Worked With
Firis Sharif
December 04, 2020
I have been having my car serviced at ToyotaTown for about nine years. They do a professional job and provide timely reminders when service is required. This is especially important with an older car. about nine years. They do a professional job and provide timely reminders when service is required. This is especially important with an older car. A big plus these days is that they have a well ventilated large waiting area where you can distance well from other customers. All the appropriate precautions seem to be taken to minimize transmission of covid-19. More
by Charles123
Employees Worked With
Amanda Krug
December 04, 2020
Just recently leased a 2020 Highlander LE. Sylvia Donovan was absolutely wonderful to work with and is extremely knowledgeable about the vehicles features and functions. She was accomodating and understandin was absolutely wonderful to work with and is extremely knowledgeable about the vehicles features and functions. She was accomodating and understanding with having my 10 month old son present at each appointment. I would highly recommend Sylvia Donovan and Toyotatown again! More
by Samantha G
December 04, 2020
Great service. Very helpful and knowledgeable. I had no appointment, and it was an emergency. They understood my situation and fixed my car in no time. appointment, and it was an emergency. They understood my situation and fixed my car in no time. More
by alandavidekm
Employees Worked With
December 03, 2020
Firis made our visit at Toyota Town London quick and convenient! We greatly appreciated his honesty and professionalism while dealing with repairs to our vehicle. We will definitely be back to have our convenient! We greatly appreciated his honesty and professionalism while dealing with repairs to our vehicle. We will definitely be back to have our vehicles serviced at Toyota Town because of the amazing service that Firis provided! More
by Taylor
Employees Worked With
Firis Sharif
December 03, 2020
Great service and friendly staff. I Have complete trust in the people at ToyotaTown and I appreciate how thorough all the checks were on my vehicle. in the people at ToyotaTown and I appreciate how thorough all the checks were on my vehicle. More
by pnpfont history buff
Employees Worked With
Firis Sharif
