ToyotaTown

Nathalie you are the definition of outstanding customer service and care. You truly went above and beyond. The department was closing and I returned minutes after I had picked my vehicle. You merely saw th service and care. You truly went above and beyond. The department was closing and I returned minutes after I had picked my vehicle. You merely saw the look of concern on my face as I was approaching the desk and you jumped into action. Found someone who was still available to listen to the situation and find a solution to address asap. From there you continued to support and ensure that not only did have all of the details that I needed to leave my vehicle; you also ensured I had way home as my ride had left when I picked up the vehicle and the shuttles were over for the day. When I asked about bus routes, you realized we lived in the same area and you graciously offered me a ride to my front door. You turned what felt like an awful situation into one filled with kindness. Thank you for all that you do. More

I appreciate everything that Jason does when i take my car in for service. He is professional and efficient. Jason explains everything to me thoroughly before the work is done. ToyotaTown is always punct car in for service. He is professional and efficient. Jason explains everything to me thoroughly before the work is done. ToyotaTown is always punctual with their appointments, and I get good service for a reasonable price. I trust Jason's advice to keep my car in good condition and to advise on an preventative maintenance as well. And great customer service from Nathalie. More

Michael was very accommodating, friendly, explained to us thoroughly every detail that we should know about our car purchase, we really appreciate the time and patience answering our questions as much as he thoroughly every detail that we should know about our car purchase, we really appreciate the time and patience answering our questions as much as he can. More

Amazing, very competetive prices! Friendly and efficient service throughout the entire process. I drove over an hour for a great-priced vehicle and would do it again! Friendly and efficient service throughout the entire process. I drove over an hour for a great-priced vehicle and would do it again! More

Hi My recent service from Toyota Town was excellent. All the items where completed in a very professional way. Thank you to John Rossini and Savannah Campbell All the items where completed in a very professional way. Thank you to John Rossini and Savannah Campbell More

Dennis Dabous has worked on my 2009 Camry the past few times. He's honest and explains everything thorough. Dennis always gives me options to go with. What to fix now or later and keeps me calm, that my times. He's honest and explains everything thorough. Dennis always gives me options to go with. What to fix now or later and keeps me calm, that my car is good to drive whether I fix it now or later. I went to the option to fix now. Dennis did everything possible for me to have my car back on the road to enjoy my Algonquin Vacation. Thank you Dennis. The Shuttle driver was the best and understood how important it was for me to leave and return back to work. Big bonus. And the Ladies at the front desk are always very friendly. The Toyota Service Experience has never disappoints me. Setting up an appointment has always been easy, love the drop off key system. Thank you to the Toyota Service Team More

Two recent visits, working with Dennis Dabous and the entire Service team! Thanks for all you do to keep my 2008 Rav4 running smoothly! ToyotaTown is the best! entire Service team! Thanks for all you do to keep my 2008 Rav4 running smoothly! ToyotaTown is the best! More

The service was great the greeting was amazing all and all was the best I had in a long time Thanks all was the best I had in a long time Thanks More

I have been leasing my Toyota’s from Toyota Town in London Ontario since 2016, and just finished signing the deal for my first financed vehicle earlier today! I will continue to keep coming back. The r London Ontario since 2016, and just finished signing the deal for my first financed vehicle earlier today! I will continue to keep coming back. The reason is simple: their sales and service teams alike are incredible. To put this into perspective, I came from Sudbury to London specifically to deal with award winning Sylvia Donovan. I would highly recommend making the trip if you’re looking for someone who will always go the extra mile! More

Janine is absolutely amazing to deal with! She has made the experience of getting a new vehicle easy, seamless, and memorable. She was able to secure approval from the bank despite my poor cre She has made the experience of getting a new vehicle easy, seamless, and memorable. She was able to secure approval from the bank despite my poor credit and has single-handedly retained me as a Toyota customer. I would highly recommend working with her if you have the opportunity. More