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ToyotaTown
London, ON
7,534 Reviews
Since our grand opening in 1970, ToyotaTown has been committed to being the leading Toyota dealership in London, Ontario. This commitment, along with our dedication to the London community, has resulted in ToyotaTown becoming the oldest, largest and most well-reviewed new & used Toyota dealership in London, ON.
As an award winning London Toyota dealership, our dedicated staff strives for excellence on a daily basis as it relates to your satisfaction. ToyotaTown has been awarded the Toyota Canada Pride award a total of eleven consecutive years by Toyota Canada, and also received their prestigious Toyota Pinnacle award four times. Our exclusive ToyotaTown Advantage Club membership rewards card can also save you money during every visit you make to our dealership. Visit our website at www.Toyota-town.com to learn more or to become a service member.
Our facilities go above and beyond Expert Toyota Service and Toyota Maintenance and includes drive-through service reception, a quick lube service, alignment, a full Toyota Touch Detailing service, and of course a complimentary car wash. Our ToyotaTown Tire Centre also guarantees a price match on all tires, including Winter Tires. ToyotaTown also guarantees a price match guarantee on all repairs using comparable parts.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 7,534 reviews
September 22, 2022
Jason is a great manager with perfect custumer relations skills. I forgot my wallet in my car and Jason made sure that I got it back intact, within 1hr since I left Toyota Town. I can't thank him enough! My skills. I forgot my wallet in my car and Jason made sure that I got it back intact, within 1hr since I left Toyota Town. I can't thank him enough! My car was in spotless condition after service. More
by CI
Employees Worked With
September 21, 2022
I usually have very good experiences at Toyotatown! Always friendly and professional. Usually don’t have to wait too long. Always friendly and professional. Usually don’t have to wait too long. More
by TCox
Employees Worked With
September 21, 2022
I bought my first car 15 years ago from Toyotatown I’ve always had great service with them. I always book my car in with Jason because he always listens to your problem and books it in as soon as possible always had great service with them. I always book my car in with Jason because he always listens to your problem and books it in as soon as possible That is why I came back and bought my new tundra TRD pro awesome truck loyal Toyota owner and to Toyotatown thanks More
by Shooterrobb
September 20, 2022
great dealership and great salesman. very happy with my purchase and very happy with the deal. very happy with my purchase and very happy with the deal. More
by kenzo
Employees Worked With
September 19, 2022
Totall UNSATIFIED with the service department. On 19 Oct. 2020, I soke to Amanda Krug about a noise being created by our 2018 Rav 4 LE and was told that a "LEXUS technician had taken the car for a On 19 Oct. 2020, I soke to Amanda Krug about a noise being created by our 2018 Rav 4 LE and was told that a "LEXUS technician had taken the car for a test drive and had not noticed or heard any problems with the car. He stated that, and I quote,"The noise is a normal frequency enduced by various system components such as powertrain, driveline and braking system".This is complete nonsense. I have taken a recent test drive with a retired licenced automotive technician who told me that the noise is #1, present and #2, caused by one of the rear wheel bearings. If this bearing should fail while driving at highway speed, the failure could cause the wheel associated with it to come off the car and result in a life threatening crash!! I am taking the Rav back to the dealership this Wed. Sept. 19 2022 to have the problem addressed once again. My wife and I have had 3 camry's in the past and have been very happy with them. NO odd noises and minimal repairs. If the problem with our Rav is not resolved with our next visit, I shall be contacting the CEO of Toyota Canada to start action against ToyotaTown. Sincerely, Mr. and Mrs. P. C. Blumenthal, Strathroy On email- busybees@bell.net, Home phone# 519-245-8062. More
by busy bees
Employees Worked With
Other Employees :
Not applicable, Amanda Krug, Andre de Coning, Yuanjie Xiang, Helen Kolyn, Meru Shrestha
September 19, 2022
The entire staff are very professional. This was my first time at the dealer but will not be my last. This was my first time at the dealer but will not be my last. More
by Ron
Employees Worked With
September 15, 2022
Jason and ToyotaTown are fantastic. 11.5/10. Car was dead and they resurrected it from the ashes, bringing it back to life in full swing. My car is driving like a Porsche Taycan Turbo S 11.5/10. Car was dead and they resurrected it from the ashes, bringing it back to life in full swing. My car is driving like a Porsche Taycan Turbo S again. Thank you Jason and ToyotaTown for your fine work and excellent customer service. Also, the girls at the service desk are amazing! So kind and knowledgeable. Thanks Jason and ToyotaTown! More
by Jackie Knoff
Employees Worked With
Other Employees :
Mariah Castro, Nathalie El Asmar, Philipp Gouveris
September 14, 2022
Shawn was very knowledgeable. He knew his way around the vehicle display system. He was a great help He knew his way around the vehicle display system. He was a great help More
by momnewt
Employees Worked With
September 10, 2022
Jason was very helpful through my visits at Toyotatown, he helped me find the issue every time and was considerate of my situation. He is the reason why I kept coming back whenever I had a problem with my he helped me find the issue every time and was considerate of my situation. He is the reason why I kept coming back whenever I had a problem with my car. I would say by far that he is the best specialist that I have dealt wit in London and he deserves all the credits! I would totally recommend giving him a visit at Toyotatown as he will help you as best as he can. Thank you Jason for all the help you have given me! More
by Fareed Ahmad
Employees Worked With
