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ToyotaTown
London, ON
6,715 Reviews
Since our grand opening in 1970, ToyotaTown has been committed to being the leading Toyota dealership in London, Ontario. This commitment, along with our dedication to the London community, has resulted in ToyotaTown becoming the oldest, largest and most well-reviewed new & used Toyota dealership in London, ON.
As an award winning London Toyota dealership, our dedicated staff strives for excellence on a daily basis as it relates to your satisfaction. ToyotaTown has been awarded the Toyota Canada Pride award a total of eleven consecutive years by Toyota Canada, and also received their prestigious Toyota Pinnacle award four times. Our exclusive ToyotaTown Advantage Club membership rewards card can also save you money during every visit you make to our dealership. Visit our website at www.Toyota-town.com to learn more or to become a service member.
Our facilities go above and beyond Expert Toyota Service and Toyota Maintenance and includes drive-through service reception, a quick lube service, alignment, a full Toyota Touch Detailing service, and of course a complimentary car wash. Our ToyotaTown Tire Centre also guarantees a price match on all tires, including Winter Tires. ToyotaTown also guarantees a price match guarantee on all repairs using comparable parts.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 5:00 PM
Tuesday 11:00 AM - 7:00 PM
Wednesday 9:00 AM - 5:00 PM
Thursday 11:00 AM - 7:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 4:30 PM
Tuesday 7:30 AM - 4:30 PM
Wednesday 7:30 AM - 4:30 PM
Thursday 7:30 AM - 4:30 PM
Friday 7:30 AM - 4:30 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 6,715 reviews
April 25, 2021
I had excellent service. Rob is a very good service advisor. Every experience I've had a Toyota Town has been a good experience. I wouldn't go anywhere else. advisor. Every experience I've had a Toyota Town has been a good experience. I wouldn't go anywhere else. More
by RJ
Employees Worked With
Other Employees :
Kevin Swan, Robert Dako, Amanda Krug
Helpful April 24, 2021
A 45 minute oil changed into two hours because they lost track of my truck and got it mixed up with somebody else’s. after dealing with that i got into my truck to find a receipt in my cup holder worth over track of my truck and got it mixed up with somebody else’s. after dealing with that i got into my truck to find a receipt in my cup holder worth over $500 to someplace I haven’t been to in 12 years or more. Pretty sure it took so long because they were letting somebody drive my truck around or look at it since they don’t have any on the lot. They asked for the receipt but I wouldn’t give it to them hopefully The customer doesn’t have to return their stuff because they don’t have a receipt. More
by Mike
Employees Worked With
April 23, 2021
Shawn has sold us 2 cars now and both have been fantastic. Great experience start to finish and he knows about all the bells and whistles on each car! fantastic. Great experience start to finish and he knows about all the bells and whistles on each car! More
by Jzillman
April 23, 2021
Nice helpful group of people, even during all this covid business. Cleaning kept to high standards. Have yet to see how service dept handles things, but the sales and financial staff were great business. Cleaning kept to high standards. Have yet to see how service dept handles things, but the sales and financial staff were great More
by Stev0
April 23, 2021
Brian was very knowledgeable and did everything possible to make the buying experience as enjoyable as possible, especially during these difficult times we are facing. to make the buying experience as enjoyable as possible, especially during these difficult times we are facing. More
by silva7andrea
Employees Worked With
Brian Williams
April 23, 2021
Outstanding service, thank you Toyota! I would always recommend Toyota to my friends. Since the time I bought my RAV-4 in 2018, I had always had a great experience with ToyotaTown's sales and service dep recommend Toyota to my friends. Since the time I bought my RAV-4 in 2018, I had always had a great experience with ToyotaTown's sales and service departments. A special thank you for Ken Yates! More
by Husain
April 23, 2021
Great experience at Toyota Town when purchasing my new 2021 C-HR! Ask for Brian Williams, he is the best! He is amazing and made the buying process really smooth. Very knowledgeable and comfortable expe 2021 C-HR! Ask for Brian Williams, he is the best! He is amazing and made the buying process really smooth. Very knowledgeable and comfortable experience. Brian went above and beyond. I would definitely recommend him to others. More
by Kathy Hewitt
Employees Worked With
Brian Williams
April 21, 2021
My RAV 4 was ready ahead of the time I requested it and it had been through the car wash which I did not expect. it had been through the car wash which I did not expect. More
by jccbarb
Employees Worked With
April 21, 2021
I have recently purchased a new Corolla from Toyota Town. I have been buying there for many years and I always deal with Sylvia Donovan. I find Sylvia to be most pleasant and courteous. She Is quite knowledg I have been buying there for many years and I always deal with Sylvia Donovan. I find Sylvia to be most pleasant and courteous. She Is quite knowledgeable about the vehicles and all aspects of the purchase. I would recommend her very highly More
by Linda_butt
April 21, 2021
Always a great experience dealing with ToyotaTown! I recently traded my leased 2018 RAV4 for a 2021 and Sylvia Donovan was professional and thorough in showing me the options and helping to arrive at my recently traded my leased 2018 RAV4 for a 2021 and Sylvia Donovan was professional and thorough in showing me the options and helping to arrive at my chosen vehicle! I felt valued as a customer a felt no pressure in making my decision! More
by RAV4 Enthusiast
