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ToyotaTown
London, ON
7,472 Reviews
Since our grand opening in 1970, ToyotaTown has been committed to being the leading Toyota dealership in London, Ontario. This commitment, along with our dedication to the London community, has resulted in ToyotaTown becoming the oldest, largest and most well-reviewed new & used Toyota dealership in London, ON.
As an award winning London Toyota dealership, our dedicated staff strives for excellence on a daily basis as it relates to your satisfaction. ToyotaTown has been awarded the Toyota Canada Pride award a total of eleven consecutive years by Toyota Canada, and also received their prestigious Toyota Pinnacle award four times. Our exclusive ToyotaTown Advantage Club membership rewards card can also save you money during every visit you make to our dealership. Visit our website at www.Toyota-town.com to learn more or to become a service member.
Our facilities go above and beyond Expert Toyota Service and Toyota Maintenance and includes drive-through service reception, a quick lube service, alignment, a full Toyota Touch Detailing service, and of course a complimentary car wash. Our ToyotaTown Tire Centre also guarantees a price match on all tires, including Winter Tires. ToyotaTown also guarantees a price match guarantee on all repairs using comparable parts.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 7,472 reviews
September 27, 2022
The service i received was a fuel pump recall on my Sienna, The service rep Enna was very friendly and helpful. She even took a change when i thought about the cabin filter while waiting for my service Sienna, The service rep Enna was very friendly and helpful. She even took a change when i thought about the cabin filter while waiting for my service to be completed. The dealership however seems to have taken a step back. The hospitality centre has been shut down and there are no Toyotas on display in the showroom. The showroom has a bunch of tires and a Corvette is the only vehicle displayed. A suggestion would be to supply charging cables at the courtesy desks to allow customers to recharge while they are awaiting their service to be completed. More
by B Blair
Employees Worked With
September 26, 2022
Had my 2014 Toyota Highlander in for new brakes. Shortly after having the work done a noise developed in the rear passenger brakes. I contacted my service advisor MJ Rizkallla and he booked me in th Shortly after having the work done a noise developed in the rear passenger brakes. I contacted my service advisor MJ Rizkallla and he booked me in the followinjg day to coorect the problem. Apparently there was a defect in the new drum that was installed. A new drum was installed under warranty and that corrected the problem. No more noise and everything working fine. MJ looked after the problem quickly and efficiently. He kept me informed of what the problem was and corrected it to my satisfaction. 5 Stars for MJ and Toyotatown.....Robert Ross - London, Ontario. More
by va3sw
Employees Worked With
September 25, 2022
The service at Toyotatown is always first rate. They are on time, courteous and professional. They are on time, courteous and professional. More
by JAWS
September 25, 2022
The dealership was very quick and convenient with the process. Shawn is a great guy and he makes you feel at home! He explained everything really well as it was my first car and made sure nothing goes un process. Shawn is a great guy and he makes you feel at home! He explained everything really well as it was my first car and made sure nothing goes unexplained. Highly recommended! More
by mahnoor
Employees Worked With
September 23, 2022
Toyota Town has always been my first and last preference! Excellent service in Buying, Servicing and Customer Service. Especially want to Thank Sr. Service Advisor Jason DeFelice who has always been remarkab Excellent service in Buying, Servicing and Customer Service. Especially want to Thank Sr. Service Advisor Jason DeFelice who has always been remarkable in keeping me posted about my service update and always educating me about my car services and parts. I also would like to thank Patty at services help desk who is very friendly and trying to see what best she can do to get you in for service according to my availability. More
by Jonathan
September 22, 2022
I go in there for the regular maintenance and the people there are nice to deal with and the service is great! there are nice to deal with and the service is great! More
by lialex0416
September 22, 2022
Jason is a great manager with perfect custumer relations skills. I forgot my wallet in my car and Jason made sure that I got it back intact, within 1hr since I left Toyota Town. I can't thank him enough! My skills. I forgot my wallet in my car and Jason made sure that I got it back intact, within 1hr since I left Toyota Town. I can't thank him enough! My car was in spotless condition after service. More
by CI
Employees Worked With
September 22, 2022
Had a great experience with the service advisor Dennis Dabous he went out of his way to satisfy all my question, and the Rav4 2021 and I where on our way in a sort time. Thanks regards Al Dabous he went out of his way to satisfy all my question, and the Rav4 2021 and I where on our way in a sort time. Thanks regards Al More
by danepaw
Employees Worked With
September 22, 2022
Very pleased with diagnostic visit. Professional, friendly and attentive service and addressed all of our concerns. We have owned four Toyota vehicles in the past 23 years. This revi Professional, friendly and attentive service and addressed all of our concerns. We have owned four Toyota vehicles in the past 23 years. This review retracts the negative review previous posted. More
by busy bees
Employees Worked With
Other Employees :
Broadie - Shop Foreman - 5 Star, Savannah Campbell
September 21, 2022
I usually have very good experiences at Toyotatown! Always friendly and professional. Usually don’t have to wait too long. Always friendly and professional. Usually don’t have to wait too long. More
by TCox
Employees Worked With
