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ToyotaTown
London, ON
7,331 Reviews
Since our grand opening in 1970, ToyotaTown has been committed to being the leading Toyota dealership in London, Ontario. This commitment, along with our dedication to the London community, has resulted in ToyotaTown becoming the oldest, largest and most well-reviewed new & used Toyota dealership in London, ON.
As an award winning London Toyota dealership, our dedicated staff strives for excellence on a daily basis as it relates to your satisfaction. ToyotaTown has been awarded the Toyota Canada Pride award a total of eleven consecutive years by Toyota Canada, and also received their prestigious Toyota Pinnacle award four times. Our exclusive ToyotaTown Advantage Club membership rewards card can also save you money during every visit you make to our dealership. Visit our website at www.Toyota-town.com to learn more or to become a service member.
Our facilities go above and beyond Expert Toyota Service and Toyota Maintenance and includes drive-through service reception, a quick lube service, alignment, a full Toyota Touch Detailing service, and of course a complimentary car wash. Our ToyotaTown Tire Centre also guarantees a price match on all tires, including Winter Tires. ToyotaTown also guarantees a price match guarantee on all repairs using comparable parts.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 7,331 reviews
May 26, 2022
Todd was very helpful, friendly, and informed. He took the time to listen to our questions about potential car concerns and made sure they were checked for us. Excellent customer service! Thanks T He took the time to listen to our questions about potential car concerns and made sure they were checked for us. Excellent customer service! Thanks Todd:) More
by RimZak
Employees Worked With
May 25, 2022
As usual exceptional service without a doubt! Jason thank you for providing the usual unbelievable service…. Always taking care of my tundra. Fantastic crew…. Always a pleasure going in to keep m Jason thank you for providing the usual unbelievable service…. Always taking care of my tundra. Fantastic crew…. Always a pleasure going in to keep my vehicle running top notch! More
by Frank the Italian guy!
Employees Worked With
May 25, 2022
Jason, has always been my go to guy! He is the best Senior Service Advisor at TT. He explains you so well about the wear and tear of your car and helps you to understand the repairs done He is the best Senior Service Advisor at TT. He explains you so well about the wear and tear of your car and helps you to understand the repairs done on the car. He is very knowledgeable and smart. Always helps me with best practices to keep my car smooth and running. Thanks Jason! You are the best 🤩 More
by Jonathan
Employees Worked With
May 25, 2022
I felt heard and respected and Todd did a great job explaining things. I also appreciated that things were still spaced out for social distancing and for the most part the staff wore masks. explaining things. I also appreciated that things were still spaced out for social distancing and for the most part the staff wore masks. More
by SunnySam
Employees Worked With
May 24, 2022
Shawn was very knowledgeable about the vehicles there, kind and knew just what I wanted based on my interests. I walked out happily and appreciate the great customer service. kind and knew just what I wanted based on my interests. I walked out happily and appreciate the great customer service. More
by Krisweryk
Employees Worked With
May 23, 2022
Just purchased my Rav 4, XSE Hybrid. my sales lady Hycintha and finance lady Rita were super great. I ordered the car in January expecting a 6 month wait but was pleasantly surprised to my sales lady Hycintha and finance lady Rita were super great. I ordered the car in January expecting a 6 month wait but was pleasantly surprised to hear it was coming in a lot sooner. The car arrived in May. My dealings with Toyotatown went very smoothly,all my questions were addressed and answered to my satisfaction. Hycintha went over the car fully, showing me all the features.I’ve only had the Rav 3 days so far but I’m loving it and getting so many compliments on the style and colour,Blizzard Pearl with the Black roof. More
by barb.gonyou
Employees Worked With
May 23, 2022
Firis the service advisor is beyond kind, honest, and knowledgeable. He always greets you with a warm smile, and makes sure that you are 100% satisfied with the service each time. I refuse to see anyone knowledgeable. He always greets you with a warm smile, and makes sure that you are 100% satisfied with the service each time. I refuse to see anyone besides him for my car More
by Randa
Employees Worked With
Firis Sharif
May 23, 2022
I was in having my air condition looked at. Firis was very polite and explained the process of the inspection. He kept me updated through out the day. Thank you! Firis was very polite and explained the process of the inspection. He kept me updated through out the day. Thank you! More
by Cargal19
Employees Worked With
Firis Sharif
May 23, 2022
I have always had a great experience bringing my Rav 4 in for inspection at Toyotatown. I have had the pleasure of being served by Dennis both times I have been in. He has consistently been very kind, respec for inspection at Toyotatown. I have had the pleasure of being served by Dennis both times I have been in. He has consistently been very kind, respectful, and thorough. I will continue to give Toyotatown my business as long as they continue to employ great people like Dennis :) More
by M.S.
Employees Worked With
May 18, 2022
Jason is one of the reasons we keep coming back for service at Toyotatown. He is courteous, engaged and will give you the straight goods. If you don’t really need something replaced right away he will service at Toyotatown. He is courteous, engaged and will give you the straight goods. If you don’t really need something replaced right away he will tell you. He will often source replacement parts at a reasonable price. More
by Cg9001
Employees Worked With
