Toyota On the Park - Service Centre

The service was quick, efficient and easy to transact. The service was quick, efficient and easy to transact. I love the customer lounge where I can do useful work while waiting for the service (done in The service was quick, efficient and easy to transact. I love the customer lounge where I can do useful work while waiting for the service (done in about half an hour while I waited). It's clean, comfortable and quiet. More

I WENT FOR OIL CHANGE & TIRE ROTATION - THE CONSULTANT ALSO HELPED ME IN CHANGING HEAD LIGHT BULB AND WIPER BLADES WITH PLEASURE AND I GOT CAR WAS TOKENS - WHICH IS SAVING ME MONEY. CONSULTANT ALSO HELPED ME IN CHANGING HEAD LIGHT BULB AND WIPER BLADES WITH PLEASURE AND I GOT CAR WAS TOKENS - WHICH IS SAVING ME MONEY. More

I have always had a positive experience when taking my Toyota Corolla in to TOTP for service. The desk personnel are very well-trained, helpful, and polite. They are able to explain the work to be done, t Toyota Corolla in to TOTP for service. The desk personnel are very well-trained, helpful, and polite. They are able to explain the work to be done, the reason for it, and the price estimate. Sometimes the final price is less than expected. It is also great to have the courtesy ride home, with pickup, if the service time is significant. The team is doing a great job in keeping my car (2003) in great condition. I will only buy a Toyota when this one finally tells me it's time. More

I just want to commend the Toyota On the Park dealership on its professionalism of its staff over the four years that we have been bringing our Highlander in for service. It's a great service centre. Great on its professionalism of its staff over the four years that we have been bringing our Highlander in for service. It's a great service centre. Great staff, notably Paul Joseph, who has greeted us with a smile and very attentive to our needs. Keep up the great service! George Christopoulos More

extremely frendly staff, efficient service work being performed within a reasonable time, and no push for unnecessary repairs. Facility is clean and well maintained, with accomodating waiting areas, and performed within a reasonable time, and no push for unnecessary repairs. Facility is clean and well maintained, with accomodating waiting areas, and a nice cafeteria. Customer shuttle service provided for both drop-off and pick-up. Large window providing a view of the work floor, ensures transparency of the repair process. Overall, extremely pleased with this service facility. More

Firstly, I admire the newly constructed buildings and landscaping of the dealership site. The site surrounding the dealership and its being on a hill overlooking the greenery of don rive valley is simply landscaping of the dealership site. The site surrounding the dealership and its being on a hill overlooking the greenery of don rive valley is simply unique and unparalleled. I love the upper lounge because of its large size, quiteness and lovely views outside. The design of the ground floor of the service entrance is very nice and friendly. I love the car wash service, and the 3 car wash tokens I receive (which I can use any time afterwards) every time I go there for service. Also, I love Toyota's oil service (good for 8,000 km or 6 months) for the price it is offered at: it's almost impossible to find such a service outside Toyota service centres. Lastly, Paul Joseph is a very nice man and I admire his professionalism and charisma. More

When buying a used car from the dealership I noticed that the rear passenger speaker didn't sound right. The salesman made an appointment with Sham from the service centre so I can go and replace it, free of the rear passenger speaker didn't sound right. The salesman made an appointment with Sham from the service centre so I can go and replace it, free of charge. It took 3 visits but eventually we changed the damaged speaker and also found a problem in the rear driver speaker, which was also replaced free of charge. I was very happy with the time it took (30 to 45min) and with the overall friendly atmosphere of the service centre and Sham specifically. I would definitely recommend it to others and also put in a good word for Sham! More

I came in to this dealership as I had a bad experience at the Scarborough location. The friendliness I received right off the bat from Aldrin was spectacular. My car was missing a clip underneath the driver' the Scarborough location. The friendliness I received right off the bat from Aldrin was spectacular. My car was missing a clip underneath the driver's side door from a possible pot hole or service at the previous Scarborough location. Since it happened a day after my oil change I figured it was the Scarborough location. I decided to come to this one and see how the service was because I wasn't happy at the other. I never felt appreciated, but here I felt like I mattered. I felt they really cared for my business and car. They fixed my car so quick and easy I was impressed. I plan to come here for all my service from now on. Thank you Aldrin! More

I have always received quality service at Toyota and I have always received quality service at Toyota and Lexus on the park. Such service builds great relationships. I want to compliment one of your exc I have always received quality service at Toyota and Lexus on the park. Such service builds great relationships. I want to compliment one of your excellent employees, Mr. Lazar Lazarovski. Thank You More

I have 2 vehicles that I have had serviced at TOTP over the last couple of years and have been fortunate to have either Sameer Shivji or Sham Rattanshi as my service advisor each time. The customer servic the last couple of years and have been fortunate to have either Sameer Shivji or Sham Rattanshi as my service advisor each time. The customer service provided by each of them was exemplary. Every time I have had my vehicles serviced there, they have gone above and beyond what I would have expected from a service department. They always take the time and effort to explain in detail the recommended or required service and have always been able to answer any questions I have had. Sameer and Sham have been honest, friendly, professional and have ensured my satisfaction every time. Having this trust in a service advisor is extremely important to me. I have been to various dealerships over the years, but TOTP and in specific, the customer service and knowledge provided by Sameer and Sham have been by far the best I have experienced. More