72 Reviews of Toronto Hyundai - Service Centre
Have never stepped up when they were wrong Issue #1 My SUV was leaking oil and they kept telling me it was residual oil, I had to use my time to go back to the dealership several times as the p Issue #1 My SUV was leaking oil and they kept telling me it was residual oil, I had to use my time to go back to the dealership several times as the problem persisted. It wasn't until I said maybe it's the gasket? The problem was then fixed, it was a gasket. No apologies, no value add provided for all the time I wasted. Issue #2 I went into have my winters changed to summers they asked if I would like my tires balanced, I said yes. They changed my tires and balanced them AND then told me two of my tires were no longer road worthy... Why would they have not told me that prior to charging me 79 bucks or so for tire balancing when they knew full well I was only going to change them out? I relayed this frustrating to customer service, who said they would relay it to management and nothing... No apologies, no value add. I am beyond frustrated with the lack of customer service within there service department. I understand this how they make there residual dollars but come on!!! This is just stealing. Never will I use or recommend Toronto Hyundai again. So disappointed. More
Great dealership and service department This is an outstanding dealership. Helpful sales people. Service department is honest and doesn’t push things you don’t need for your car. They are fa This is an outstanding dealership. Helpful sales people. Service department is honest and doesn’t push things you don’t need for your car. They are fast and efficient . Everything is explained to you in Language You understand. The people at the front desk are great also. I would never take my car anywhere else. More
1st service maintenance Service was lengthy but efficient with the cordial and respectful and friendly staff and crew.You can trust them with your car cleanliness wise and al Service was lengthy but efficient with the cordial and respectful and friendly staff and crew.You can trust them with your car cleanliness wise and all More
Longtime Customer I have been a loyal Toronto Hyundai customer for many years. They are very honest, kind, helpful, and provide great service. I receive careful feedbac I have been a loyal Toronto Hyundai customer for many years. They are very honest, kind, helpful, and provide great service. I receive careful feedback about my vehicle, so I know what parts may need a repair/replacement down the road. I think this Hyundai dealership does a great job. My only request is that they have more "loaner" cars available, so that if customers' cars are being repaired, they can borrow a vehicle. Other than this, I am extremely pleased with the service here. More
I took my car to have the air conditioner checked. I was satisfied with the service I received on my visit. I took my car to check the air conditioner. I was told the amount it would cost for the test, I was satisfied with the service I received on my visit. I took my car to check the air conditioner. I was told the amount it would cost for the test, would be call if the car needed anything else to be done.. I was very happy with my service. More
This dealer really works for their customers I had a flat tire which I filled and then called to say I had a tire problem, I was coming in and I needed a loaner. When I arrived i was taken care I had a flat tire which I filled and then called to say I had a tire problem, I was coming in and I needed a loaner. When I arrived i was taken care of very efficiently. I left ten minutes later with my loaner so I could finish my day. They called later that afternoon to say that there was a screw in my tire and they fixed it. It was too difficult to return that evening, no problem, come in tomorrow. How good was that! More
very good they are very friendly and helpful especially Rovena. she always make sure that that when i leave i am happy. I'm always leave satisfied they are very friendly and helpful especially Rovena. she always make sure that that when i leave i am happy. I'm always leave satisfied More
Good friendly service , they usually take your vehicle in to the service bay at your appointment time, Peter has always been very helpfull and accomodating with my request , they usually take your vehicle in to the service bay at your appointment time, Peter has always been very helpfull and accomodating with my requests More
Great experience. Always leave satisfied. They are extremely friendly and helpful and make sure that when I leave I am happy. It is the best dealer experience that I have had for both buying They are extremely friendly and helpful and make sure that when I leave I am happy. It is the best dealer experience that I have had for both buying and servicing my vehicle. More
Great place to service you auto What a wonderful place of service and so looking forward to their future dealership. We drive the distance from Mississauga to service our truck at What a wonderful place of service and so looking forward to their future dealership. We drive the distance from Mississauga to service our truck at this dealership because of the great service we get. It's such a friendly place and we are always greeted as soon as we walk in. I feel comfortable and confident on the work they do. Our whole experience from the purchase and on service is great and I feel they will continue to take care of us. Great staff! I've been served by Rovena in the past and on my last visit by Samantha. Rick and Brendan Blacker took care of us on the sale and they are the main reason why we return to this dealership. They are sincerely wonderful caring people and you feel that when you deal with them. More