Team Chrysler Jeep Dodge Ram

Amazing Experience Thank you Alfred Allos for providing such a great service. This is my first Jeep from Team Chrysler and I absolutely loved the customer service provid Thank you Alfred Allos for providing such a great service. This is my first Jeep from Team Chrysler and I absolutely loved the customer service provided by all your staff. Alfred provided answers to all the questions and we made an amazing deal on the Jeep Grand Cherokee Overland. I absolutely love this jeep. I will definitely recommend this dealership to my friends and family. More

One of the Worse Experience that I've had in life. To begin my story, I like to paint a picture. my wife and I we did our research about Van that we wanted to get. We having our house pay off within a To begin my story, I like to paint a picture. my wife and I we did our research about Van that we wanted to get. We having our house pay off within a year and half, so we're looking something cheap but reliable to buy for 1 year then upgrade to something better. After work, I decided to take my wife and daughter to go check out some van. 1st we stop by the Team Chrysler just to see what's the van that they have. My wife saw something about end of the month sales, so we decide to go and have a look. Since it was an end of the month sale, most people in the dealer was quite busy. We spoke to 1 of the sale man and he told us he'll come and look for us once he able. My wife and I understood how busy they are, so we just walk around and see the van in the lot. The guy came looking for us, and we went inside to do some crunching # on paper. He told us there's only 2 Van left of what I want, so we said ok. I'll take 1. While discussing about he $$$ and such, we got interrupted by many of his customer that he helped before, and of course he got up and went with them. 15-20 mins later he came back. We start our conversation again, but again we got interrupted by more of his customers. then he left. We waited and we waited like 20-30 mins, my pregnant wife and 2 yr old daughter not very happy, so we decided this not what we want, so we left. I told the wife, let me go and say bye to him as a courtesy thing. Found him standing at the manager booth, he said he was checking $ value stuff with the manager. So I gave him another chance, the # looks good and the Van is what we wanted. So we went to the finance manager to do the paper work to get the "Pre-approve", since this is after 8pm, the bank already closed, so they will call me the next morning to let me know. The next day, my wife and I was pretty excited about the Van, especially we were thinking using it to drive back to Texas this October. So the day went by, all morning no call, all afternoon, no call. I told my wife, I must not get approve, Oh well. So I decide to call Team Chrysler back to ask what happen. Spoke to Moe, he said that " He already told Wasif that I was approved in the morning". OK ? I told my wife, if we dont worth a 5 minutes call then really we should be doing the deal, and they're not worth our time. So i called Moe back to cancel the whole deal, he said Wasif will call me back. about 2 hrs later, Wasif called back and giving all this excused about he's busy and not able to call back. I told him cancel the deal, because I was expecting to buy the van and may be was able to drive it out of the dealership today. We hung up and the next day I spoke to George, he offered me some goodies and stuff, since the deal was good and I needed a van to driving back to Texas this October, I took the deal. The next day after work, I took my wife and dad to the dealership to pick up my van and sign the paperwork. When signing the paper work, my wife asked to be on the Van ownership Paper, Wasif was yeah yeah, sure I'll do that. I also asked if the $$$ withdraw monthly instead of bi-weekly, and again he said yeah yeah, we'll do that. After signed the paperwork, we went and see our Van. BIG BIG DISAPPOINTMENT, it was, the Van was not clean. back sit had tons and tons of visible stuff on it. I went to spoke to Wasif, he said go ahead and take the Van home, we'll take care of it when you come back. I WAS VERY VERY MAD AND ALMOST BLOW UP, but at that time it was quite late, and my wife and daughter havent had dinner so I decided to let it go. Everything was good the next time when I came, George took care of the Van had it cleaned and my roof-rack was up and good. Then come My 1st bill was on the 14th for 1/2 of the amount, then 2nd bill was on 30th of the amount. I thought this was just something that 1st month withdraw so I left it alone. It happens again in next month, I called Team Chrysler and they said I have to come in or call Scotia Bank myself, to be honest, I dont really have time to drive to their Dealer every time they making a mistake. I live 30 mins away from their dealership, and its a pain to drive across Toronto to get to them. I dont mind calling ScotiaBank, but this is wasted of time and most of all, I lost the trust that I have in this CAR DEALERSHIP, and their lack of Experience with professionalism . I Will never buy from this Dealership nor recommended to any of my friends or co-worker. Bad Experience all all over. Last but not least, I spoke to the saleman of Team Chrysler, I asked him did you hear my voicemail yesterday? he like yes sire, but I was too busy with all the deals and issues I had yesterday, I couldnt call ya back. Sadly but really its true, if he cant spend or have 5 mins of his busy day to call to fix his mistake, he will only able to make sale at the moment. I hope Team Chrysler will continue to win 2016 Customer Satisfaction Award, but truely not with what I went through. More

Great Experience I just purchased a used Volvo from Riaz. He was very helpful and accommodated all the questions and needs I had for the car. We reached a fair deal qu I just purchased a used Volvo from Riaz. He was very helpful and accommodated all the questions and needs I had for the car. We reached a fair deal quickly and I picked up the car the next day. Very good experience. More

Thank you Nelson for helping me pick the right truck for me! This was my first vehicle purchase and Team Chrysler made everything so easy. I would definitely recommen for helping me pick the right truck for me! This was my first vehicle purchase and Team Chrysler made everything so easy. I would definitely recommend Nelson to my friends and family. More

"Super Dealership" Sam was very friendly, helpful and professional. He helped me find the right vehicle for the right price. I was also able to trade in my older vehicle Sam was very friendly, helpful and professional. He helped me find the right vehicle for the right price. I was also able to trade in my older vehicle towards my new vehicle which made my life a lot easier. I tried 2 other dealerships but Team Chrysler Dodge Jeep is the one that stands out in the crowd. Sam thanks again for the hard work you did for me. I will tell my family and friends to check out Team Chrysler Dodge Jeep and to talk to Sam because he is the one that can make it happen. Thanks. More

Excellent Service !!! I had the best experience buying this truck, it was extremely smooth and Jennifer, who sold me the truck was such a great person, very knowledgeabl I had the best experience buying this truck, it was extremely smooth and Jennifer, who sold me the truck was such a great person, very knowledgeable , easy to deal with and honest. She will be the person I go for my next truck. Aamir, in finance did his absolute best to take care of me and the new truck transition care. He was very knowledgeable and very friendly person who made me feel comfortable. Thanks to both of them, a great team !!!! More

great place to buy a vehicle Winston was very helpful and courteous. He was very accommodating in helping me choose the best vehicle to suit my families needs. Everyone we dealt w Winston was very helpful and courteous. He was very accommodating in helping me choose the best vehicle to suit my families needs. Everyone we dealt with was great. More

Very Professional We would like to make sure that we take out the time required to highlight some of the work done by the staff we interacted with. Judy helped us with We would like to make sure that we take out the time required to highlight some of the work done by the staff we interacted with. Judy helped us with our purchase and our choices. Very calm and kind, and more importantly knew what she was doing. Also, the rest of the Chrysler team was also very welcoming, and ensured customer satisfaction. With efforts to ensure that our time spent at the dealership was valuable, as there was a lot of information that was being given to us. Overall, a great experience and would love to come back for future business. Keep it up! More

More Than a Bargain! I showed up to the dealership looking to potentially purchase a 2015 Cherokee, however they only has a 2016 in the color and with the features I wante I showed up to the dealership looking to potentially purchase a 2015 Cherokee, however they only has a 2016 in the color and with the features I wanted, Winston was straightforward and reasonable - we negotiated the 2016 Cherokee Limited as it was a 2015. Non-nonsense and relaxing,, Winston listened and addressed all of my concerns - bought the vehicle with no hesitation! Joy to drive and enjoying it more and more everyday - knowing that Winston and Team Chrysler have my best interest moving forward. Very please with service and vehicle! Gilbert G. More

Great experience Winston was very good to deal with. Straight up, no xx. Very informative and helpful. Was great with my kids also and really made them feel like part Winston was very good to deal with. Straight up, no xx. Very informative and helpful. Was great with my kids also and really made them feel like part of the process. We had a slight hiccup which wasn't his fault, and he handled it efficiently and like a true gentleman. He insured our vehicle was ready in time and exactly what we had asked to be done was done. Rick was great also as was Aamir. What more can you ask for More